I downloaded my trial for 12 hours was nearly there and computer was switched off I need to continue

I downloaded the trial for 12 hours and had to switch off my computer and now I need to continue but I cannot find where I was up to .

If you terminated/ halted the download correctly, a "start download assistant" HTML fiel wil lbe placed on your desktop and when you open it in your web browser, the download should resume. if not, it wil lsimply start from the beginning...
Mylenium

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I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.

I have a Macbook Pro. I updated to 10.9.4 an downloaded the trial for Creative Cloud. It downloaded and installed but will not open. I shut down and tried reinstalling. Same problem.
Thanks.

I stumbled upon the solution. In addition to downloading Creative Cloud, I needed to go back to the website and download trials for the programs I want to use--Photoshop and Lightroom. Once I did that, I was in business. Would save trouble if that was made clear on the download site.
Thanks

Why can I only download the trial for Illustrator CC

I am a Creative Cloud member and it seems like I can only download the trial for Illustrator CC. I was under the impression that I would be able to upgrade my current CS6 to the full CC versions of all the programs. Has anyone else had this problem? And how do I fix it?

Sign in, activation, or connection errors | CC, CS6, CS5.5
Mylenium

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS

I'm using a 15" Macbook Pro running OSX6.8 and cannot upgrade. I have a subscription to Adobe CC but none of these work on this so I was on with Adobe for 5 hours trying to install and launch Illustrator, InDesign, Photoshop, Muse, and Acrobat Pro from CS6. Well, InDesign is the only one that works and I have a ton of work due! I don't have a serial number for Photoshop or Illustrator except for CS3, and they don't work. InDesign gave me no problems. Illustrator says it can't work on this machine. Photoshop needs a serial number. I'm stumped and getting anxious and freaked out. Can anyone help? Adobe Chat is down right now.

if you have a cc subscription, close ps > sign out and then back in to your cc desktop > open ps.
ai cs6 requires:
Multicore Intel processor with 64-bit support
Mac OS X v10.6.8 or v10.7. Adobe Creative Suite 5, CS5.5, and CS6 applications support Mac OS X v10.8 and v10.9 when installed on Intel-based systems.*
2 GB of RAM (8 GB recommended)
2 GB of available hard-disk space for installation; additional free space required during installation (cannot install on a volume that uses a case-sensitive file system or on removable flash storage devices)
1024 x 768 display (1280 x 800 recommended) with 16-bit video card

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance.

Cannot install trial for Adobe Acrobat XI Pro on my computer - After I select download, I receive this message: This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance. Have tried doing so from multiple browsers.
Please let me know how to download the trial version.
Thank you.

Try downloading Acrobat Pro XI using below link. Then try to installing it once again.
Download Acrobat products | Standard, Pro | XI, X

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8

Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Can't get CF11 to download free trial for students. Anyone having the same problem with Adobe's site?

Hi,
Please download it from http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion&promoid=DJDUK use your Adobe ID and password to login and download CF11.
Let me know in case you face any issue while downloading it, if you get any error try another browser.
Thanks,
Priyank

I forgot one of the answers to my security questions and my account was locked for 8 hours. Is there anyway around this? I am trying to change the questions.

I forgot one of the ansers to a security question and my account was locked for 8 hours. Is there anything I can do or do I have to wait 8 hours? I will probably get locked out again for providing the wrong answer. Can I change the security questions?

BillS45 wrote:
Can I change the security questions?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact

Trouble downloading the trial for CS6 After Effects

I am having troubles downloading the trial for Adobe After Effect CS6, every time I do try to download this software a grey box appears and informs me that there is a error. What should I do?

The workflow is :
1. Navigate o After effects CS6 downloads page : http://www.adobe.com/cfusion/tdrc/index.cfm?product=after_effects
2. Sign in with your Adobe ID
3. Copy and paste the following links on the address bar one at a time and hit enter :
Adobe After Effects CS6 English Windows
http://trials2.adobe.com/AdobeProducts/AEFT/11/win64/AfterEffects_11_L S7.7z
http://trials2.adobe.com/AdobeProducts/AEFT/11/win64/AfterEffects_11_L S7.exe
4. Save both the files.
5. Run the .exe file.

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

I've tried downloading a trial for creative cloud with photoshop, but when I install it, it says that it's not compatibe anymore with windows vista is. Is there another way such as installing windows 8.1 etc?

The system requirements for Photoshop can be found in the following page. You can see where YOur system falls out of meeting the requirements and what systems will suffice.
Photoshop - http://helpx.adobe.com/photoshop/system-requirements.html

HT202157 When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?

When I try to update my Apple TV software, I get an error message "update was unsuccessful try again later". I've tried downloading the update for two weeks. Are there any recommendations?

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

I just downloaded a trial for LR. But I can't import my pictures from iPhoto? any suggestions?

I just downloaded a trial for LR. But I can't import my pictures from iPhoto? any suggestions?

Hi Mohan,
Please ensure you have followed the instructions correctly.
Adobe Photoshop Lightroom Help | Import photos from iPhoto (Mac OS)
If yes then post the screenshot of the problem.
Regards,
Sumit Singh

Downloading a trial for InDesign cs6

I need to update InDesign CS6 files but only have InDesign CS5.5.
Cannot download the trial for Creative Suite because I have an older version of system software (10.6.8).
How do I download a trial version for InDesign CS6?

Spercomj you can download InDesign CS6 from Download CS6 products.

When I click on download free trial for photoshop cc it doesn't do anything. Help

when I click on download free trial for photoshop cc it doesn't do anything. Help

Hello Daisy,
It sounds like when you try to sign into the iTunes Store, you are prompted to review your account information. You click review, but nothing happens. Usually what should appear here is your billing information according to this article:
Using an existing Apple ID with the iTunes Store and Mac App Store
http://support.apple.com/kb/ht2589
I recommend just accessing your account settings and verifying your billing information using these steps:
Changing your account information using a computer:
Open iTunes.
Choose Store > Sign In.
Enter your Apple ID and password, then click the Sign In button.
Choose Store > View My Account.
Enter your account password, and click the View Account button.
To update your name, billing address, or payment information, follow these instructions:
From the Apple Account Information page, click the Edit Payment Information button.
Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
Click the Done button once you've updated all of your information.
You can find the full article here:
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thank you for using Apple Support Communities.
Best,
Sheila M.

I downloaded a trial version of photoshop elements 7.0 and when i put my serial number in it says number invalid chat sent me to you

i downloaded a trial version of photoshop elements 7.0 and when i put my serial number in it says serial number invalid

The present version is Photoshop Elements 13, PSE7 is an obsolete product. Will it possible for you to provide the serial number that you are using via personal messaging to assist you .
Regards
Rajshree

I downloaded my trial for 12 hours was nearly there and computer was switched off I need to continue

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