I downloaded new desktop software and try to sync with 8530 but wont sync to outlook contacts and calander
i had blackberry desktop manager on my work computer and use to sync with outlook perfectly. 2 weeks ago i did a backup then sync as normal. i lost over half of my 600+ contacts and alot of calander listings on my phone. tried to sync again from computer to phone and lost more contacts and calander listings. so i tried to restore from the backup and lost more data. i reinstalled software from the cd i recieved last year when i purchased the 8530. the desktop software would not find outlook and would not sync. i deleted softwaqre and just downloaded new blackberry desktop software. it still will not find outlook on my computer and will not sync.
any suggestions what i may be doing wrong on getting software to find and sync with outlook?
Hey Bryanw,
Welcome to the BlackBerry Support Community Forums.
First check your default services on the device under Options, Advanced Options, default services.
If the default services are configured correctly I would suggest try creating a new MAPI profile as outlined in this article http://btsc.webapps.blackberry.com/btsc/KB02083 and then reconfigure the Desktop Software as shown here http://www.blackberry.com/btsc/KB17022
Thank you.
-HB
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