I downloaded new software, per message that appeared on phone this morning. 7.something

I downloaded new software, per message that appeared on phone this [2-25-14) morning. Crashed at the "agree to privacy policy" stage. What can I do?

Reset your device, then try again: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

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Won't download new software, Error message

I have just gotten a new shuffle. I created a playlist, and set the preferences, and everything looks like it's working (songs are on it, as far as iTunes knows). Before I changed the preferences, iTunes wanted me to download new software, but this message would keep coming up:
"An error occurred updating or restoring iPod. Disconnect iPod, reconnect and then try restoring again. If that does not work, go to http://www.apple.com/support/ipod".
Well, I tried again, and no success. I then tried to avoid it and clicked cancel the next time I connected it. iTunes then prompted me with a message following me to the ipod software update page (I already have the most recent one). I ejected it, and tried playing songs. The ipod shuffle error message came up (green, red, green, red).
How do I update in this situation? Can I get the shuffle to play? Help me, please! Thanks.
eMac PowerMac6,4 Mac OS X (10.4.6)

Hi,
basically before doing anything rebember that is your ipod charged if yes/no know the status light on the ipod,
to know the status light click on this link
http://docs.info.apple.com/article.html?artnum=300553
it will clearly tell you the status of your ipod
do reply to my email address

IPhone 6 message when downloading new software error message -39

iPhone 6 is not working.Apple image comes and goes off nd screen turns red

Hi rumde,
Thanks for using the Apple Support Communities. I understand that you are receiving an error message when attempting to update your iPhone 6. Do you have the latest version of iTunes? If not, you can download it from the following link:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
If you do have the latest version of iTunes, or if your issue persists after updating, let’s try restoring/updating your device in recovery mode:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
- Matt M.

Downloaded new software to version 6 but now my phone won't connect to 3G. How can I fix this?

I downloaded new software for iPhone. Now my phone won't connect to 3G. How do I fix this??

You can use the [https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/ Add-on Compatibility Reporter] to re-enable the add-on and let us know whether it works in Firefox 6.
For more details, see this page: [[Add-ons are disabled after updating Firefox]]

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

I just got a notice to update my firefox to 4.0 and when I downloaded the new software it indicated: that I can't open the application "Firefox" because it is not supported on this architecture. Any ideas about what might be wrong and how to fix it?

Firefox 4 requires at least OS X 10.5 and an Intel Mac. There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

Recently downloaded new software and now all of my wife's contacts appear in my contacts. How do I change this?

Recently downloaded new software and now all of my wife's contacts appear in my contacts. How do I change this?

I suggest creating a separate AppleID for iCloud for each individual and using the same one for iTunes. By having a separate one for iCloud you can keep your contacts separated, have more iCloud storage (5 gigs each instead of sharing 5 gigs) and each have your own iMessage contact. Otherwise you both will be able to see each others imessages. You can still use the same AppleID for the iTunes Store to share music and app purchases. The iPhone "Settings" has different location for inputting your iCloud and iTunes AppleID.

HT5731 Hi. I have just synced my new IPOD classic with my computer and it will not eject. The message that appears is "Some of the files are in use byanother user". Could this be because some of the music is my partners which I am authorised to use.

Hi,
I have recently purchased the ipod classic and and Ipad. After syncing my ipod with my laptop I cannot eject the ipod the message that appear is - cannot be ejected because it contains files that are in us by another application - does any one know why this is. I do have some music in my itunes which is part of my husbands library but he has authorised my laptop to use his music.

Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
BTW this is the iPod touch forum

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows 8?

I have just upgraded to Windows 8 and my scyning and upgrading my phone with new apple software fails, Itunes looses connection with the device (phone), cant backup the phone or download new software, is this an issues with Windows

Hi, stig2013.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you are receiving an error message, find the exact error number that you recieved in the article below and process the steps.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
Cheers,
Jason H.

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased

Good Morning! As a feedback, I still prefer the physical purchase instead of downloads. It suppose to be easier and faster and always end up being slower, annoying and frustrating. I just want to download the software Mountain Lion that I have purchased. Redeem is a pain. How do I redeem my purchase without ERROR or COULD NOT RECOGNISE , the code that you have sent to me!!!

It appears PowerMacs (your profile) aren't supported.
Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

As I downloaded new software upgrade in my iPod nano 7 th gen and also new iTunes upgrade then all data on my iPod got erased and now when I am trying to sync it again then sync button is disabled on the windows screen . Kindly help

From the OP: "My old computer got a virus and when that happened all my music was lost. "
They don't have the music on their computer so they cannot transfer the iTunes folder, from the computer to their iPod and then to the new computer. And if they try to enable disk use on the iPod it will erase all the music that is on it. The method you cited is moving the files in a data format using the iPod as a flash drive. It doesn't work if they are in music format. That is why I suggested Yamipod.

TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

About 1 year ago, I can not access the App Store. The message that appears is: "One Moment Please. Connecting to the iTunes Store. Loading ... " I've tried all the aids presented in this and other forums and nothing solves. iTunes connects normaly...

Your profile indicates your Mac is running v10.7.2
If that is correct, updating your system software may help.
Click Software Update from the Apple menu.
Restart your Mac after updates are installed then try the App Store.
If you can't update that way, there's a workaround.
Install the OS X Lion Update 10.7.5 (Client Combo)
Then restart your Mac and try the App Store.
messaged edited by: cs

I have a PowerPC G4, 1.5 Ghz, with 1.5 GB of ram. Currently running OSX 10.4.11. Can I upgrade to 10.5.8 (or higher)? Need to load new software and said that was the minumum requirement.

I have a PowerPC G4, 1.5 Ghz, with 1.5 GB of ram.
Currently running OSX 10.4.11.
Question: Can I upgrade to 10.5.8 (or higher)? Need to load new software and said that was the minumum requirement was 10.5.8
Thanks, WPC-2012

Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
The DVD should look like this
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
 Cheers, Tom

I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER

I HAVE A BIG PROBLEM I HAVE NOT BEEN ABLE TO RECOVER THE ANSWERS OF SECURITY SINCE THE MAIL THAT APPEARS TO DO THIS MEAN I NEED TO CHANGE THE OTHER SHOULD I DO FOR THE TRUTH WILL MAKE A PURCHASE AND ME THE REQUESTS, AS IS A NEW PHONE EXPECT AN ANSWER PROMPT AND POSITIVE
so I get looks but that is not my email recovery can help you reset your security information by sending a message to your email recovery: j ••••• @ mail.com

You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111384)

I was using raw & my hard disk nearly full. When I downloaded pix, I got message that said hard disk nearly full. My pix downloaded into 2 folders. When I merged them about 50 disappeared. Where can I find them? Using MacBookPro, IPhoto 9.5.1

I was using raw & my hard disk nearly full. When I downloaded pix, I got message that said hard disk nearly full. My pix downloaded into 2 folders. When I merged them about 50 disappeared. Where can I find them? Using MacBookPro, IPhoto 9.5.1

Where were you downloading the to, iPhoto, a folder on the Desktop, where? Are they still on the camera's memory card? If you deleted them from the card and haven't used the card since they can be recovered with recovery software like MediaRECOVER. You can download the demo version to verify they can be recovered before purchasing it. Other similar apps can be found at MacUpdate.com by searching for "photo recovery" or similar terms.

I downloaded new software, per message that appeared on phone this morning. 7.something

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