I downloaded new version of itunes. Then itunes asked if i wanted the latest version for ipod. itunes said it was getting ipod ready for download, then there was an error message. Now ipod is locked up with a apple on the screen and a line under it
I downloaded the latest version of itunes. Then itunes asked if i wanted the latest version on ipod. Itunes was getting ipod ready then a error happened. Now ipod is locked up with a apple on screen with a download line under it. Also itunes will not recognize ipod like it has before. If anyone can help it would be appreciated. Thanks
Do a hard reset, put it in DFU Mode and do a manual install, as outlined in the link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Similar Messages
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My tennant had a Chinese friend visiting. He left for China last week but left
D TOUCH at my place. We cannot get hold of him. The IPOD comes up with a message(in Chinese) that it is locked up with another Apple ID. I tried my Apple Id several times to no avail. I have printed out http://support.apple.com/kb/TS4515 , tried again and looks like they reffering to a " [email protected]" address that is locked up.
PLease help
Achmat BennYou either have to enter the Apple ID and password for the person or contact the persons and have them remove it from their account
iCloud: Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
After syncing and updating my phone froze-just shows the apple on the screen and a line under it
After syncing and updating my iphone froze-only shows the apple on the screen. PLease help!
See if you can reset the phone by holding the sleep and home button until the Apple logo comes back again.
If this does not work, try to connect in recovery mode, shown here: iPhone and iPod touch: Unable to restore -
HT4623 iPad locked up with just apple logo on screen. How to fix?
I've tried the forced reboot (hold sleep buttom and home button at same time), but can't get past a screen with the apple logo. Any ideas?
ThanksConnect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/ht4097 -
Error Msg: This computer is already associated with an Apple ID.
When I'm trying to download an album onto my mac that I purchased in iTunes using my phone, it gives me this error message:
This computer is already associated with an Apple ID.
When I try to change the preferences on my Mac's iTunes to Wutomatically download Music from other devices, I press ok, and it gives me the same message:
This computer is already associated with an Apple ID.
It's very frustrating, because I am using the same apple id on both devices. And, when I download an album through itunes on my Mac, it automatically uploads to my phone without an issue.
Why can't I do it the other way?
How do I fix this?This is a somewhat recent change, but frankly there is no reason to constantly be logging out of one Apple ID and logging in with a different Apple ID.
If multiple people with different Apple ID's are regularly using the same computer, either authorize the computer for each of the Apple IDs or created unique logins on the computer for each user and have each sign in with their appropriate Apple ID. -
I've downloaded acrobat XI Pro, installed it, but get "Acrobat failed to connect to a DDE server error message.
Hi Bruce,
Please open registry by typing "regedit" in the Run window (Windows + R)
Now, navigate to "HKEY_CLASSES_ROOT\acrobat\shell\open\ddeexec\application and changing the Key from "AcroviewA10" to "AcroviewR10.
Now, try launching Acrobat and let me know if the issue resolves.
Regards,
Anubha -
i have bought 4 new songs on my ipod touch from the itunes app, then i tried to sync my iod to my laptop after updating itunes to the latest version. My ipod will now no longer sync, what should i do?
- Try moving the backup file to a safe location so iTunes has to create an entire new one.. It is locate here and you may have to have show hiddn files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- Also try here assuming a PC. The link provides a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues. -
I have always been able to create playlists on itunes, then drag them to my ipod when it is plugged into the mac. I recently downloaded the latest version of itunes, and now am unable to do that. I can drag songs and albums to the ipod, but not my playlists. It used to be so easy, am I missing something here?
Plug your iPod into your computer, it will begin to sync. Now check to see if the playlists have been added.
If not, go to the songs tab under your iPod when it is connected to iTunes, Unless you have checked "Sync all songs (or something to those words)" you should have an option on what you can put on your iPod. Make sure to check the playlists that you want on your iPod. -
error message: itunes library .itl cannot be read because it was created by a newer version. I downloaded and in stalled the latest version of itunes and it did not help. What now?
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
Since I installed the latest version of iTunes I have been unable to sync new downloads to my ipod. Prior to this installation I would get 2 windows when I attached my ipod but now there is only one. The software does not recognise the device (I tried running the doagnostic) but I can see it on my desktop. Anyone know what I can do?
Hi findmeat,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
About iTunes Radio
http://support.apple.com/kb/HT5848
Cheers,
- Judy -
I have the latest version of itunes but my ipod touch is not shown as a device, previously been connercted to an ipod nano and now have the new touch
Try here:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
or
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
A Nano and iOS devices (iPod touch, iPad, iPhone) use different drivers. -
i have a new computer and downloaded the latest version of itunes.I now need to authorise my computer but cannot find the bar that contains " store windows help" any suggestions please?
Press Alt or Ctrl+B.
tt2 -
I did a system restore on my computer. When I had it up and running again, I downloaded the latest version of itunes. Now I can't sync apps to my sons ipod. What can I do to fix this?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing and follow the instructions. -
I can't download the latest versions of iTunes for my Windows PC. What is going on?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
i just downloaded the latest version of itunes but i cant zync my iphone nor my ipod. it just to work perfectly with the older version of itunes but now itunes does not detect my ipod nor iphone. i have a windows pd and iwindows detects the iphone and ipod. what is something i can do to fix the problem??
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
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