I downloaded os x mavericks and now ms word 2011 will not open.

I downloaded OS X Mavericks and now my MS Word 2011 will not open. My MS Office is not new. The only thing new is Mavericks. If someone can, please help me get Word working again. Excel and Powerpoint are working fine. My previous system was Lion, which worked wonderfully in every way. I did not need a cloud for anything. I feel as though I am now in the fog.

I was able to find some relevant postings after I asked for help and one of them said to restart my mac again. I did so and this allowed my Java to find the path it needed to complete the update required to run Word. Thankfully I do not have to remove MS Office at this time, but I appreciate the advice. If it starts giving me problems again, I will go through the steps you advised. Thanks!

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Downloaded IOS8 and now my Facebook app will not open, also safari functions erratic.

Downloaded IOS8 and now my Facebook app will not open,also safari functions erratic.

Never mind ,I fixed it

I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It quits when the Twain portion of the program starts loading. Does anyone know how to fix this so my printer will work with Photoshop??

I recently bought an Epson Artisan 837 printer. I installed the driver and now Photoshop from CS3 will not open. It closes every time it gets to the point where it is loading the Twain portion. Does anyone know how to fix this so my printer and Photoshop will work together? Thanks for any help I can get!

You're welcome.
But, no, don't look to Epson for fixes to their driver in newer versions, and Adobe has deprecated the TWAIN plug-in. Hoping for a solution there is futile. That has not happened and it's never going to happen. The consensus is that it's pretty foolish to tie up Photoshop to scan. Honestly.
Any improvement in the behavior of newer versions of the Epson drivers in that regard would be pure coincidence.
You need to understand that you never, ever scan "within" Photoshop, as Photoshop has no scanning capabilities whatsoever. When you use the Import > Twain plug-in all you are doing is blocking Photoshop while you call up the stand-alone Epson scanning software. If you think about it, its most inefficient.
VueScan has a pretty powerful scanning plug-in that can be called from the Impost menu—if you insist. VueScan is not free, but it's a pretty good value, IMO.
As for the Epson CD printing software, I have no clue. Sorry.

Installed Lion OS 10.7.2 and now Zip Drive 100 will not open

Using iMac Intel in only Apple mode. Zip Drive 100 connected to USB
Thank you for your replies to my Zip Drive question. I too cannot understand what happened. Up until I upgraded to Lion OS 10.7.2, I was able to use my 100 Zip Drive. Now it will not open any of these Zip disks. The Zip takes the disk, green light goes on but it never registers on the desktop nor opens up

Up until I upgraded to Lion OS 10.7.2, I was able to use my 100 Zip Drive.
But what were you running before you upgraded? I'd say your problem is that you don't have any Zip Drivers that are compatible with Mac OS X 10.7. If they even exist, you'd find them on the Iomega site. But the last ones they have are for 10.3 and 10.4, so that doesn't bode well for any support.
If I were you, I'd post a question in the Iomega Support forums about this problem and whether or not (and how) you can get your Zip drive to work on 10.7.
http://www.iomegasupportforums.com/phpbb2/index.php

I recently updated to Mavericks, and now my macbook pro will not boot

Last week I updated my summer 2011 mackbook pro to the Mavericks OS, Now all I get when I turn it on is the grey apple logo and the loading wheel.
Ive tried booting in safe mode and it made no difference.
I left it loading for about 2 hours and it managed to boot up, it then took a further 40 minutes to load after I typed in my password but then I couldn't do anything.
Any help or suggestions? do you think if I to the genius bar they would be able to fix it?

There's really no telling what's wrong with your machine. A trip to your local Apple Store may be warranted as they have the diagnostic testing equipment to find out if you've a hardware or software problem.
Good luck,
Clinton

I just downloaded the new firefox and now my worldwinner site will not play the audio because of a missing file?

It will not let me play the bejeweled 2 game with sound the new version of firefox disabled my sound?? Please help?????

Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html

I have downloaded newest version of itunes and now the itunes store will not open the bar gets about half full and doesnt go any further and i get no messages.

can anyone help with this issue

Even though you're using a later version of iTunes, I'd first try the following document:
iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

Adobe photoshop CS6.Receiving the error "could not complete your request because it is not a valid photoshop document? Tried renaming the files and had working psd files and now all psd files will not open and getting the error listed. Anyone help please?

Could not complete your request because it is not a valid photoshop document. Tried renaming the file extensions and still no luck.

Nobody can tell you anything without proper system info or other technical details.
Mylenium

Microsoft Word 2011 will not open. I have updated it. Now Excel and Outlook open, Word still will not. Can you help?

Hard drive very recently restored.
Version 10.7.5
Word updated to 14.4.4
I updated, I restarted, I tested everything and everything opens except Word.

Hi, Becca,
Your MS Office 2011 may have become corrupted. Reinstalling Office 2011 can address problems that you may be experiencing.
The current version of Office 2011 is 14.4.8. You might try reinstalling MS Office 2011
First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
http://support.microsoft.com/kb/2398768
Or go here to DianefromOregon's site for help removing Office 2011:
http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
Then Reinstall from DVD
Then enter your Product #
After successfully reinstalling Office 2011, update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
It may take a few times before you get to final upgrade to current Office version.
It should be 14.4.8 as of current date.
How to locate product keys
http://support.microsoft.com/kb/2279109
or here on locating product keys
http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm
Note is updated as of March 3, 2015

I just downloaded Mavericks and now my AutoCAD 2012 won't open. What do I do?

I just downloaded Mavericks and now my AutoCAD 2012 won't open. What do I do?

Autocad 2012 is NOT Mavericks compatble.
So, you either need to find and pay for an upgrade AutoCad 2013 which is compatible with OS X Mavericks or pay to upgrade to AutoCad 2014.
If you have a cloned backup of your previous system before upgrading to Mavericks, it would have been easy to revert back to your previous OS X version.
If you don't have a previous backup, your only option, now, is to create a backup of your system and important data , now, to an external hard drive. Once you have a backup, you need to purchase and clean install OS X 10.8 Mountain Lion (if you haven't purchase Mt. Lion already).
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
AutoCad 2012 is compatble with OS X 10.8. You'll have to reinstall all of your applications including AutoCad.

TS1591 My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.

My iphone 4 randmonly started going into recoveery mode when i was trying to download ios 7.1, and now the apple logo will come one and then fade to black and continue this process. My iphone wont restore either and will get the 3194 error message.Help please!

Hello chindeepchow,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694#3000
Resolve communication issues
Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Have a nice day,
Mario

HT4718 I recently upgrade my OS and now my MacBook Pro will not boot up

I recently upgrade my OS and now my MacBook Pro will not boot up

Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.
Reinstall Mountain Lion or Mavericks
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

Back to Snow Leopard from Lion install method
Read and print out these instructions, your computer is going to be offline and you wil be cutoff from help until your machine is restored.
Clear the Desktop, Downloads and Trash of anything you wish to keep by placing their files in the respective Documents, Music, Pictures, Movie folders.
If you have a TimeMachine drive, update it and disconnect for the duration of this restore time. It will be your second backup system and will have to be wiped and setup again after successfully going back to Snow Leopard if it was connected to the OS X 10.7 boot drive. If it wasn't, then leave it disconnected without updating to Lion.
Backup ALL your Users folders (Documents, Pictures, Movies, Music etc) manually (drag and drop methods) to a (not TimeMachine) external powered drive (HFS+ journaled formatted in Disk Utility) and disconnect, your going to be wiping the entire disk of ALL DATA. (warning, everything will be gone and not recovered)
Here we go!
Hold c and boot off the 10.6 installer disk that comes with your computer and second screen in just STOP.
Look at the Utilities Menu for Disk Utility.
On the left is the name of your hard drive maker, click it and Erase (format HFS+ Journaled), give it the same name as before, and click Erase...
This should wipe the drive of ALL partitions (GUID, OS X and 10.7 Recovery, Windows if present)
When it's done, quit and install OS X 10.6. Then install all your programs from fresh sources and validate/update.
When you setup a first account, use the same user name as before, this way you can simply drag and drop the content of your previous Users folders from the external drive right back into the new Users folders and everything should work peachy. Links in iTunes to music, playlists and iPhoto links especially.
Update OS X to 10.6.8 using the Combo Update for best results.
http://support.apple.com/kb/DL1399
(Note: If your original machine had 10.5 and you want the free iLife that comes with the disks with the computer, then you'll have to install 10.5 first using the same c boot/erase/format methods as above, then update to 10.6 via the disk, then Combo Update 10.6.8)
Final step optional but highly receommended.
A lot of people use a Carbon Copy Clone of their boot drive to a HFS+Journaled external drive as a "hold the option key" bootable backup in case something goes wrong with their boot drive or need to restore to a previous OS X version.. (in addition to TimeMachine drive for more immediate backups.)
It's not advised to have a Bootable Clone and a TimeMachine partition on the same external drive, as two drives gives hardware protection in case one fails.

I recently updated iTunes to version 11.5.5, and now my iPhone 5 will not sync up completely with iTunes.

I recently updated iTunes to version 11.5.5, and now my iPhone 5 will not sync up completely with iTunes. ITunes will recognize and sync up, but I now cannot manage my music on my phone. Also, all of my playlists on my iPhone were wiped out. It would be great to retrieve my phone playlists, but more important, be able to manage my music again. I'm running on Windows 7 and I own iPhone 5. Suggestions?

I have windows 8, I'm not sure if that has anything to do with anything, but i figured maybe 11.1.4 just doesn't like 8. soooo.. i went onto my computer settings and uninstalled anything and everything made my apple and then reinstalled itunes 11.1.3 and it now reads my ipod nano happy day thanks apple for making something that you can't help me with at all

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

I downloaded os x mavericks and now ms word 2011 will not open.

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