I downloaded Pages but it fails to install on Mac Book Air

I purchsed the Pages program and it dowloaded but will not install on my Macbook Air

steve359, you're correct. I purchased Lion for my iMac, but never bothered to install in on this crappy MacBook Air. I called Apple Support, and the first person I spoke with said he had no way to provide Lion, and that it was no longer in the App Store. He forwarded me to Sales, who offered to sell me a Serial Number for $29.99. When I explained that I had already purchased Lion, he said that it should show up in Purchases in the App Store. I hadn't even thought to check there, but indeed it was there.
I've since installed Lion and all is working well. Thanks for your help!

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My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air

My app store won't work on my iPod Touch 4gen running on ios 6.1.5 and when I open app store it says "cannot connect to iTunes Store" i shut my ipod down and turned it back on but it still dosn't work but it will open on my Mac Book Air. If sombody could tell me how to fix this that would be awesome!

Can't connect to the iTunes Store

How to install windows mac book air

Hi,
I'm trying to install windows onto my mac book air and bootcamp says I need an external optical drive. What is this and how do I get it?
Thanks,

Hello Niel,
Is there no way I can do this without buying yet another thing?? I need to get some software (MaxQDA) which was supposed to be coming out on Mac but seems to have been delayed until later in the year. This means I now need to purchase windows, purchase the software (rather than getting it free from the university) and by the sound of it I now need to buy a drive just to download it...It's very frustrating.
Thanks for your help anyway.

Adobe Premiere and After Effects CS6 installer failed to initialize on Mac Book Air

Hi everybody,
I'm trying to install Adobe Premiere and After Effects CS6 for at least a month now.
I have downloaded the .dmg file at the Adobe Website and it starts to initializing the installer, then a error show up:
"The installer could not initialize. Download the Adobe Support Advisor."
There is no Adobe Support Advisor when I clicked on the link. "The Adobe Support Advisor has been discontinued" (http://www.adobe.com/support/loganalyzer/)
I've tried this many times, but every time being a failure.
EtreCheck version: 2.1.8 (121)
Report generated 19 de abril de 2015 16:29:58 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Air (13-inch, Mid 2013) (Technical Specifications)
    MacBook Air - model: MacBookAir6,2
    1 1.3 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Not upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n/ac
    Battery Health: Normal - Cycle count 93
Video Information: ℹ️
    Intel HD Graphics 5000
        Color LCD 1440 x 900
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:0:38
Disk Information: ℹ️
    APPLE SSD SD0128F disk0 : (121,33 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / [Startup]: 120.10 GB (11.53 GB free) (Low!)
            Encrypted AES-XTS Unlocked
            Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Application Support/Avast/components/fileshield/unsigned
    [loaded]    com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
        /Library/Application Support/Avast/components/proxy/unsigned
    [loaded]    com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
        /Library/Application Support/VirtualBox
    [loaded]    org.virtualbox.kext.VBoxDrv (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.16) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (4.3.16) [Click for support]
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Click for support]
    [running]    com.avast.update-agent.plist [Click for support]
    [loaded]    com.avast.userinit.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [loaded]    com.avast.init.plist [Click for support]
    [loaded]    com.avast.uninstall.plist [Click for support]
    [loaded]    com.avast.update.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [not loaded]    org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.avast.home.userinit.plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Aplicativo (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Dropbox    Aplicativo (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.4.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
    npsf_cef: Version: sf 3.3.2.1 [Click for support]
Safari Extensions: ℹ️
    Avast Online Security
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 120.10 GB Disk used: 108.57 GB
    Destinations:
        HD Hayra [Local]
        Total size: 499.75 GB
        Total number of backups: 3
        Oldest backup: 2014-09-04 21:52:41 +0000
        Last backup: 2015-01-18 03:21:42 +0000
        Size of backup disk: Excellent
            Backup size 499.75 GB > (Disk size 120.10 GB X 3)
Top Processes by CPU: ℹ️
        31%    com.avast.daemon
        17%    lsregister
         5%    identityservicesd
         3%    WindowServer
         2%    coreservicesd
Top Processes by Memory: ℹ️
    147 MB    com.avast.daemon
    103 MB    Spotlight
    77 MB    Dropbox
    73 MB    ocspd
    60 MB    com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
    352 MB    Free RAM
    1.84 GB    Active RAM
    1.47 GB    Inactive RAM
    628 MB    Wired RAM
    1.96 GB    Page-ins
    12 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 19, 2015, 04:27:45 PM    Self test - passed
    Apr 19, 2015, 02:41:40 PM    /Library/Logs/DiagnosticReports/com.avast.daemon_2015-04-19-144140_[redacted].cpu_resourc e.diag [Click for details]
    Apr 17, 2015, 12:00:21 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-17-000021_[redacted].cras h
    Apr 16, 2015, 11:59:35 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/iMovie_2015-04-16-235935_[redacted].cras h
    Apr 16, 2015, 11:01:55 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/XPCKeychainSandboxCheck_2015-04-16-23015 5_[redacted].crash
    Apr 16, 2015, 09:39:44 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-04-16-213944_[redacted].cras h

Hi Thomas,
Kindly try the below mentioned link.
Error: "Installer failed to initialize" | Windows
Thanks,
Atul Saini

The video downloaded from iTunes is not running properly in mac book air

Hi,
I have rented a film in iTunes and tried to watch using iTunes but the film was not running prperly in macbook air. But other videos like you tube and others are running properly. kindly suggest.

Hi there,
The movie may not have downloaded properly. You my want to try removing that movie from iTunes and re-downloading it from the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

HT4463 i downloaded pages but it keeps saying an error when i try installing it

i downloaded pages but when i ty installing it it says an error occured

When the Mac App Store or the iTunes App Store downloads Pages they install it for you, there is nothing for you to install, from where are you downloading this version of Pages?

I have upgraded my mac book air and iMac to lion but only get AirDrop on Mac book air any one know why ?

I have upgraded my Imac and mac book Air to Lion but only get AirDrop on teh Mac Book air does any one have any idea wht i can not get AirDrop on teh Imac?

You can get Aip Drop to work on earlier Macs running Lion which Apple say are not compatible, well I did on my Early 2008 iMac.
http://osxdaily.com/category/mac-os-x/page/4/
Works like magic.

Buy photoshop and illustrator adobe on the page but I have to reset my mac, mac reset after as I can re-download the software by which already pay?

buy photoshop and illustrator adobe on the page but I have to reset my mac, mac reset after as I can re-download the software by which already pay?

If you are able to you should sign out using the Cloud manager program before you reset. YOu will be able to download again after the rest if you need to.
Creative Cloud Help / Creative Cloud for desktop
https://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Creative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/

My Mac OS X version is 10.6.8. I'd like to download Pages, but my computer cannot support its latest version. As I don't intend to upgrade my computer anytime soon, is it possible to buy an older (and compatible) version of Pages anywhere?

My Mac OS X version is 10.6.8. I'd like to download Pages, but my computer cannot support its latest version. As I don't intend to upgrade my computer anytime soon, is it possible to buy an older (and compatible) version of Pages anywhere?

Holvi,
You will probably be able to find the iWork'09 DVD at Amazon or similar online vendor. Install from the DVD and immediately run Software Update to get to the latest version.
The Terms of Use here dictate that we test our suggestions before posting, but obviously I'm not going to try this myself, so there's an element of risk, but it seems your only option. It has worked for users in the past, but you never know how OS upgrades can change such things. If you go this route, please post back with your results.
Good luck,
Jerry

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

How can I get itunes to download on my PC. I just got an ipod classic for Christmas and can not get Itunes to download. Website goes to downloaded page but i never get a downloading popup. I even turned off my popup blocker.

Make an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away.

Want to playback archived webcast recorded using Cisco webex recording. Downloaded Cisco webex meeting software from apple download page but still cannot play recording

Want to playback archived webcast recorded using Cisco webex recording. Downloaded Cisco webex meeting software from apple download page but still cannot play recording

You will probably find better support about the features of the Webex app on their support page here: http://www.webex.com/products/web-conferencing/mobile-iphone-ipad-faq.html
Doesn;t look like it's listed as a feature of the iPad app.

I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back

I have bought 2 days ago a version 32bits of Photoshop Elements, I downloaded it but I cannot succeed installing it, because my OS is still Win XP. I cannot find how to be payed back. There is no mail address where to write. What's wrong ?
En Français : Adobe affirme rembourser un achat dans les 30 jours ; je ne trouve aucun moyen pour les contacter directement (pas d'adresse mail). Qu'est-ce qui m'a échappé ? Ca fait 1heure que je tourne sur le site...

Cliquez ici et choisissez les commandes et les retours
Sélectionnez un type de problème:
Retour d'un produit acheté auprès d'Adobe
Cliquez ici

Downloaded Yosemite but it will not install on Macintosh HD as it says it is used for Time Machine Backups but it is not. TM backup is to an external 2TB HD. Downloaded OX x twice with the same result.

Downloaded Yosemite but it will not install on Macintosh HD as it says it is used for Time Machine Backups but it is not. TM backup is to an external 2TB HD. Downloaded OX X twice with the same result.

OS X: Cannot install on a volume used by Time Machine for backups
For some reason you have a folder called Backups.backupdb at the root level of the hard disk on which you want to install Yosemite.
Move it to the Trash.

TS2986 I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, it says I need 10.7.

I installed Snow Leopard, upgraded it to OS X 10.6.8, paid for and spent the hours necessary to download Lion, but Lion will not install. Even though it says the requirements are 10.6.6 or greater, when I try to install, I get a message saying I need 10.7. to install Lion. What should I do?

Hi..
Make sure your Mac meets Lion's requirements.
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OSX v10.6.6 or later (V10.6.8 recommended)
7GB of available spare
From here > Apple - OS X Lion - Technical specifications
If your Mac meets the requirements, installing the Mac OS X 10.6.8 Update Combo reinstalls the App Store for you which may help.
Restart your Mac after instaling the combo installed. It's ok to do this even though you are already running v10.6.8.
If you have anti virus software installed, you may need to disable that in order to install Lion.

I brought a new Mac book air but did not buy iWork apps ( pages, numbers and keynote) now that I have downloaded OS Maverick will I get these apps free to download? Because when I visit the store it still has the buy option with the price listed

I brought a Mac book Air this September. However I did not buy the apps pages, numbers and keynote. I was
Delighted to hear these apps are free - however when I tried to download them from the
App Store - I still find the buy button with the price.
So will these apps be free

Hello there, Anilkr.
The following Marketing Page reviews the requirements for upgrading those Applications for free:
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
http://www.apple.com/creativity-apps/mac/up-to-date/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

I downloaded Pages but it fails to install on Mac Book Air

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