I downloaded pictures to iTunes, the phone would not delete the pictures and then hung up after trying to download the updates and now its telling me I have to restore the phone.
My iPhone 5 had too many pictures stored on it. So I downloaded them to iPhoto after they were imported I click for it to delete the pictures from the phone. The pictures were never deleted and then the phone try to update to the new the new IOS even though I did not click for the phone to do this. I got an error saying the phone could not update and that I would have to restore the phone to factory settings. The phone is frozen and just talks to me when I try to do a function on the phone. And it hasn't restored or updated anything.
Hey klegg,
Thanks for the question. It sounds like you are experiencing issues with your iPhone. To troubleshoot these issues, let’s go ahead and restart/reset your device if it is unresponsive:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If your issue persists after restarting/resetting, go ahead and perform and backup and restore:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thanks,
Matt M.
Similar Messages
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I just did my update and now its telling me I have to restore my phone?? HELP
just did my update and now its telling me I have to restore my phone?? HELP
If iTunes is telling you that you need to restore your phone again, I would restore the phone again.
or, what exactly is indicating you need to restore? -
I tried updating my software, and now its telling me I need to restore my phone
I went to update my software, waited the full time, and as it was finishing it told me I couldnt do the update at this time. And now its telling me to connect my phone to iTunes and the only option I have is to restore it. Someone please help.
Don't panic. The same thing happened to me. When I tried to restore, I got the error message again, so I had to try to restore a third time. Fortunately, it worked. Try it a couple of times it it doesn't work at first. Once you restore, use your backup file from your last sync on iTunes fully restore your phone (it will ask if you want to do that). It will give you the new iOS and bring back all your apps and settings (fingers crossed).
-
i just plugged my iphone in to download some pix to my computer and my phone is now showing a plug with the itunes icon and its telling me I have to restore my phone and will lose all my data. *** is going on and how can I go back?
"I have logged in to my itunes account on a different computer and none of my purchased music is showing up."
Correct. it does not magially appear in other places. It will only be where you put it.
"I also have plugged my iphone in to get updates but it says I will lose all media and apps if I don't update on the computer where I sync everything. "
Correct as well. Iphone will sync with one computer at a time. Syncing to another will erase the current content.
You need to copy everything ( itunes library/contacts/pics/calendars/files/docs) from the old computer, or your backup copy of the old one, to the new one. -
anybody please help we are trying to download games on our ipod and its a 8gb we have some games but trying to download more and it keeps saying we have no more space i have no photos,videos,or music and only about 9 games i have brought some more storage from icloud thinking i could do it this way but still nothing i have backed up on to icloud really frustrating please help cheers
When you go to Settings>General>About, how much is Available?
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I did change my password, and now my macbook says that it is the wrong password, what can i do?
Try resetting the password.
OS X 10.7 Lion, 10.8 MountainLion & 10.9 Mavericks
Reset Password using Recovery HD
Boot into Recovery Partition.
Start the computer,then press and hold down command and R keys to start into recovery partition.
When you see the Apple logo, release the keys.
Wait until OS X Utilities window shows up.
Move the mouse to the menubar at the top and click "Utilities", then select "Terminal"
from the drop down.
Terminal window will appear.
Type in resetpassword and press enter on the keyboard.
Leave the Terminal window open.
Reset Password Utility window will open with Macintosh HD selected.
Select the user account from the popup menu box.
Enter a new password.
Reenter the new password for the user.
Enter a hint.
Click the "Save" button.
Click in the menubar and select Restart.
Log in.
If Keychain dialog box appears, select “Create New Keychain”. -
I really need help because now i cant have any music on my phone or pictures because i have to much in my "other" part of my phone... Someone please help..
Satellite L745-S4110
Drivers and utilities are here.
No need to pirate anything. As you say, you have already purchased Windows 7 Home Premium. And as the mad RN says, you can legally download Windows. (Microsoft sells activation - not the software.)
Select Windows 7 Home Premium x64 SP1 (bootable) from this site.
Download Windows 7 Integrated With SP1 ISO – Official Direct Download Links
Be sure to partition and format during Setup. (No need for this using the recovery media. And you get a recovery-environment partition plus a full-recovery partition.)
Installing and reinstalling Windows 7
Good luck on installing the drivers and utilities. The order is problematic. Best luck seems to be had by installing the Intel chipset and display software prior to other drivers. (No need for any of this when you use recovery media, of course.)
If you cannot activate Windows using the product key on the bottom of the computer, come back here for tips. (Windows on the recovery media is preactivated.)
One advantage to this approach is you'll avoid all the extra garbage, especially offers from Amazon, NetZero, Norton, QuickBooks, and Skype.
My time, however, is worth way more than the $30. I would opt for ordering the recovery media and removing the garbage. But that's your call.
-Jerry -
I turned on my cpu and now its telling me to download flash player.
I need help. My flash player is not being recognized and i have tried downloading old versions but i just get errors. I have a desktop that is running on version 11.1.102.63 just fine and everytime i download the newest version to my laptop it still says i need to install it when i want to view videos online. Please Help.
Click Start, type System Information, click System Information, what is your System Type?
Start I.E., cliick Tools, click About Internet Explorer, what is the version? If it does not say 64-bit edition, you have the 32-bit version.
Enabling Flash Player in Internet Explorer 9
Re: ActiveX Filtering in Internet Explorer 9
Go to Internet options, click Security tab, if the Default level button is not greyed out, click it. -
help i just updated my i phone 4 with ios7.1 and now its telling me to connect to itunes!! not sure how to do that
Do exactly what it suggests, connect the device to a computer running iTunes, then restore.
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I updated my iPhone today over wifi. It downloaded 6.1.3 completely and started then installed it. After the install all it does is show the connect to iTunes screen. What did I do wrong and now do I have to completely restore the phone?
Next question.... I did an iCloud save point earlier today so in theory everything should have been saved and the restore won't be a complete loss right? Please tell me my pics aren't gone.....
Thanks for the help. -
i've factory rested my phone and now its showing to connect to itunes after connecting it is downloading software
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....HELP
Hello the_generator2003,
It sounds like after having disconnected the iPhone physically during the update process, the phone appears to be stuck in recovery mode. If you have followed the onscreen image, and reconnected the device to your computer, then I would start by resetting the phone and trying again:
From: Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
If the issue is not resolved, then try putting the unit into recovery mode again with this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thank you for using Apple Support Communities.
Cheers,
Sterling -
My iphone 4 is telling me I have to restore but when I plug in and connect to itunes, it freezes about 30-50 % through the process. Now I can't use my phone at all? I am waiting about 1-3 hours for this process to finish and nothing ever happens. HELP!!
Put it into DFU mode - hold the sleep/wake button and home button until the screen goes black (ignoring the slide to turn off slider). When the screen goes black release the sleep/wake button but hold the home button. Continue holding the home button for 10 seconds, then release it. The screen should stay black. Plug it into iTunes and it should come up with this message "iTunes has detected an iPhone in recovery mode. It must be restored before use", that's when it is successfully in DFU mode. Now press the restore button in iTunes and it should run smoothly :)
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I tried updating to iOS6 via itunes bc my storage space was pass limit and now my phone is telling me it's in recovery mode and I need to restore it. I didn't back it up. How do I take it out of recovery mode and keep the information on my phone?
You cannot. If it is in recovery mode, the data is already gone.
Did you fail to make sure everything was on your computer before updating? -
tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?
http://support.apple.com/kb/HT1808
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