I downloaded quick time becausei tried watching a movie i purchased on itunes and and have watched it before on my laptop but paused and continued. i tried opening it today and it said i needed to download quicktime and i did. it still says i need to
I downloaded quick time because i tried watching a movie i purchased on itunes and and have watched it before on my laptop but paused and continued. i tried opening it today and it said i needed to download quicktime and i did. it still says i need to download it, what do I do
Hi morgangang,
Although that message is not listed in the following article, I would still go through it for help. Things like installing in safe mode may help.
QuickTime: Windows troubleshooting tips
Troubleshooting Tips
Make sure your computer meets the system requirements.
Try running ScanDisk to verify that the directory is OK. This is an important step to take before installing any software.
Try running the stand-alone version of the QuickTime installer in "Safe Mode." It is available here. This can help to isolate issues with background applications, and some driver conflicts.
Make certain you have installed the most recent drivers for your sound and video cards. Even if you have a "brand new" computer, it is not guaranteed to have the most recent software installed. Contact the manufacturer of your sound and video cards for additional information.
Make certain you have installed a recent version of DirectX.
Errors are usually related to software conflicts, unusable files, or incompatibilities. They can also be related to specific hardware combinations, and sometimes the way in which the hardware is configured. Keep in mind that an error message does not necessarily point to a particular cause or solution. Since there can be many different causes for a particular symptom, some suggestions may not work, and you may need to discover a solution on your own.
Note: Please contact Microsoft Corporation or your computer vendor for help configuring Microsoft Windows.
Thank you for visiting Apple Support Communities.
Nubz
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Mdjohnson99,
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I have downloaded quick time agan on my new laptop(windows 8), and i trying to watch movie trailers from the itunes site but it keeps asking me to down load quicktime when i already have done so. Anyone know what the problem is?
I think you might have to download iTunes? It use to come bundled as a package for Windows when you installed QT, and no longer does, 2 separate downloads now
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How many times can I download Quick Time Pro once I purchased it?
Last September I purched my update to Quick Time Pro. Now I bought a new Computer and re-formatted the old one, not being able to copy Quick Time Pro from the old to the new computer. Therefore I wanted to download again Quick Time Pro: In the settings window I introduced my program key and then "accepted". It said "Quick Time pro" below the registration line; however, the "apply" buttom was not operative. I checked and my Quick Time version was still "Quick Time 7", not Pro. My question is: how many times can I download Quick Time Pro once I purched it? If I can download it more often than once, how do I proceed? Thank you for your help.
I started this thread:
http://discussions.apple.com/thread.jspa?threadID=2454706&tstart=0
but I'm afraid it's so involved that thus far, nobody has "touched" it.
However, PART of my problem is similar to THIS person's.
My problem is that I have QT on two different drives in one computer; the one I paid for [QT Pro?] and one I got for free; QT7. I fear the free QT7 might have "interfered" with my "Pro".
So, taking your advice above, looking in the "Help" "About" menu, I find that BOTH of mine another "offer" above the word "About"; they suggest that I "Purchase QT Pro"...... so now, if BOTH of my QT's say THAT, then may I conclude that I do NOT have the Pro version? I'm meaning to say that if I already HAVE the Pro, they wouldn't suggest that I go and "Buy QT Pro".... right? Is this a safe conclusion? for ya'll that HAVE the Pro, and KNOW it, does it suggest to you that you could go and "purchase QT Pro"?
Thanks,
LarryR : ) -
I can not open my.mov files on my mac. I would like too. I use to b able to look at them but for some reason i can not. I tried downloading quick time 7 but i have had no luck. Is there a way for me to open them? I just finished updating my system software so maybe that had something to do with it? Please help.
drrbr1,
Mavericks changed how media was handled on OS X. Apple moved away from the old Quicktime frameworks (that were started in the 80's IIRC). Now the OS uses AVFramework. It is why Quicktime X (QTX) & Quicktime 7 (QT7) can play different formats.
QT7 used a series of codec plugins (encoder/ decoder) to add support for formats that Apple never supported (like DIVX, WMV, Ogg audio etc). Many users installed plugins like Perian to add these codecs via a simple installer. Perian may still work on QT7 apps, I haven't tested Perian on 10.10. Perian is clearly out of date & abandoned now, see perian.org or see the site of the old codec.
AVFoundation & QTX has no ability to add extra codecs - you get support because the format is correct for AVFoundation to play, you get a dialog that converts the movie or the third option is that AVFoundation can't convert & simply chokes & doesn't allow playback.
Apple have nothing to fix. The reason the movies don't play is because the new framework uses 64bit for everything. The older codecs are not 64bit & since Apple didn't write those codecs they won't fix them either. It may seem like I'm apologising for Apple, but it isn't entirely their fault, things move on.
I'm afraid you need to work out what codecs you have contained in the files (.mov is just a wrapper around the data - the codec is the key to reading the data). mediainfo can help with that
https://mediaarea.net/en/MediaInfo
It will list the details of the codecs - from there you need to find an app that will convert to a supported format.
It sounds like you have a sound format that is not compatible with AVFoundation - that means all apps the rely on AVfoundataion no longer play those files (Finder & iMovie use AVFoundataion).
Media formats supported by QuickTime Player - Apple Support -
I downloaded Flash Player and it still says I need to download!
I and using a Mac OS X version 10.5.8 and I recently updated Safari to version 5 and ever since my Flash Player hasn't been working. When I try to watch videos, it says I need to download Flash Player, so I go through the whole download process and when I try to watch a video, it still says I need to download Flash Player. When I troubleshoot my flash player it says "content on this page requires a newer version of Adobe Flash Player" but I have the newest version. My Flash PLayer worked fine until I updated Safari, why is this happening?
Hi, It would be nice if the websites would use the word "Install" instead of download; big difference:-) Flash Player works in the browser, so the websites are looking for the Flash Player control, which is the Shockwave Flash which should be in your Safari browser. If you have Quicktime and know where the plugins are located, look for it there. It must be there and Enabled.
If not, then my guess is that the update to the newer version of Safari either caused a glitch or disabled it.
Using Safari, go here to test, then let me know if you can see the animation of the Flash logo(spins) and what version of Flash Player is displayed. http://www.adobe.com/software/flash/about/
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eidnolb -
How do I download quick time onto my iPad 2?
How do I download quick time on to my iPad 2?
QuickTime is an app for PCs & Macs. There is no QuickTime app for the iPad.
What are you trying to do that makes you think you need QT?
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I can download quick time succesfully but not itunes
i have a Dell laptop and windows xp.
was prompted to upgrade itunes in order to synchronise with ipad2.
was able to download quick time but impossible to download itunes.
it installs succesfully but when trying to open it displays error 7(127) offers to repair or un-install . after clicking repair i get message : no point of entry found
would be grateful for any adviceHave you been left with a mounted disk containing the install file, ready to run (this will be gone if you rebooted)?
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I keep getting error message when i try to download quick time player
cant seem to download quick time player it gets all the way to the end then saya error
What does the error message say? (Precise text, please.)
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I am told I need to update Flashplayer. I have downloaded the update 5 times and installed it successfully on FireFox but Safari still says I need to update. I have gone so far as to restart before re-opening Safari. What am I not doing?
Enable plug-ins.
Safari > Preferences > Security
Web content:
Is the box next to "Enable plug-ins" checked?
Best.
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