I downloaded som short films, legally. And Firefox shut down, and i had to start over again, but when i went back the short films was no longer on the list and I want to ask how ican get them baack ?

It was alot of small films in approximatly 10-20 minutes and it was alot of them, and i dont want to go back between the websites to start download them again because that took a lotof time.

If it happens again the make sure that you aren't suppressing website colors.
Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.
*Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"
*https://support.mozilla.org/kb/Options+window+-+Content+panel
*http://kb.mozillazine.org/Website_colors_are_wrong
*http://kb.mozillazine.org/Websites_look_wrong

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HT1933 My daughter downloaded a bunch of apps and I need to know how to get them reveresed. I have not received any email receipts, but they did show up on my bank statement. This happened within the last few hours.

My daughter downloaded a bunch of apps and I need to know how to get them reversed. I have not received any email receipts, but the charges have shown up on my bank account. This has all happened within the last couple of hours. I have tried numerous times to "report a problem" but am not having any success. Keeps redirecting me to support. I need help trying to get a hold of someone. I know that there has been a settlement recently about this situation.

Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
How to request a refund for an iTunes or App Store purchase - http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

HT201263 My iPod touch suddenly stopped working. It was fine, but when I went back the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. What should I do?

My iPod touch suddenly stopped working. It was fine earlier, but when I went back a few hours later, the screen had gone black and I was unable to turn it on. It is now unresponsive and my computer does not recognize it when it is plugged in. I thought it just needed to be charged but there seems to be a larger issue now. What should I do?

Let your ipod die. Then when it is dead charge it adn turn it back on. After that it should be fine.

HT201272 I wanted to download a purchase that I had for a while now but when I went to the purchased nothing was showing up

So I opened the App Store to get to the purchased app and I've haven't had this problem before but the purchases weren't showing up

Have you also tried closing the App Store app via the iPod's multitasking bar and seeing if it works when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the App Store app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
Another thing that you could try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help

My mini died. bought one used from a friend... all of my songs and books are on my iPhone, and I cant figure out how to get them onto this new computer. this is frustrating. the things i really want are purchases I've made from itunes store... help
!!!!!

Hey kevyg3,
I was able to find an article that I believe will help you move your iTunes purchases from your iPhone over to your new computer:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
Hope this helps,
David

I have a iPad 1 (first one) I downloaded some movies from iTunes and with full volume I can barely hear them, but the apps I have downloaded are much louder. Any suggestions

I have a iPad 1 (first one) I downloaded some movies from iTunes and with full volume I can barely hear them, but the apps I have downloaded are much louder. Any suggestions

She must have signed into her own Apple ID on your iPad in order to sync her content from iTunes so try this and see if it works.
Settings>Store>Apple ID. See if your ID is showing in there and if it isn't - tap on her ID, sign out and then sign in with yours.
You should not be syncing to to different iTunes libraries. The iPad can only sync with one iTunes library without erasing the the content on it if you decide to sync to another iTunes library.

HT203477 i hane the verson 10.0.6 of final cut and i want to ask how i taken the new version?

i have te version of final cut pro x 10.0.6 and i want to ask how i take the new version of the same products

Sign into the App Store with the same Apple ID used to purchase the software.

I've used iMessage for abit now and latly my step dad has got an ipad that is now joint to the same computer and on his ipad is my number and the email for imessage and i want to no how to get it of fully and not just untick it?

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Hi barryfromwarrington,
Welcome to the Support Communities! There are two things I can think of to keep your Stepdad's information separate from yours on the computer and the iPad. On the computer, he should have his own administrative account, and on the iPad he needs his own Apple ID for iTunes and iCloud services. Here is some basic information to get started. I don't know if you have a Mac or Windows computer, so I'll include info for both.)
OS X Yosemite: Set up users on your Mac
http://support.apple.com/kb/PH18891
OS X Yosemite: Set up users on your Mac
If your Mac has multiple users, you should set up an account for each person so he or she can personalize settings and options without affecting other users.
Add a user
Choose Apple menu > System Preferences, then click Users & Groups.
Click the lock icon to unlock it, then enter an administrator name and password.
Click Add below the list of users.
Click the New Account pop-up menu, then choose a type of user.
administrator: An administrator can add and manage other users, install apps, and change settings.
Enter a full name for the new user. An account name is generated automatically. To use a different account name, enter it now—you can’t change it later.
Enter a password for the user, then enter it again to verify. Using a password hint is recommended to help the user remember his or her password.
Click Create User.
For an administrator, select “Allow user to administer this computer.”
Last Modified: Nov 18, 2014
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
http://support.apple.com/en-us/HT203206
Follow the steps below to create a new user account in Windows Vista or Windows 7:
Choose Start > Control Panel.
Open "Add or remove user accounts." (If you're using the Classic view in Windows Vista, open "User Accounts," and then open "Manage another account.")
Select "Create a new account" and follow the instructions to set up the account.
Once you create the new account, choose Start > Log Off.
Log in to the new user account.
Open iTunes and see if the issue you're experiencing persists in this new user account.
Frequently asked questions about Apple ID - Apple Support
http://support.apple.com/en-us/HT204161
iCloud: Set up iCloud
http://support.apple.com/kb/PH2609
Cheers,
- Judy

My friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?

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You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

HT2513 How do you change the name of a reminder in the reminder list. I right click and then choose "get information" I can change the colour of the reminder but when I type in the name that I want and then press enter the name stays as "untitled".

How do you change the name of a reminder in the reminder list. I right click and then choose "get information" I can change the colour of the reminder but when I type in the name that I want and then press enter the name stays as "untitled"

Jerry,
Thanks for replying again. I've got a little bit further thanks to you. I tried the US keyboard layout as you seemed pretty definte that it should work. This time I applied the setting and also started the language toolbar and selected it from there.
Hey presto, I've got the @ where it should be. Excellent.
However the single quote ' works in a weird way. When I press it, it doesn't show up on the screen. But when I press another key, I get the single quote plus the next key I press. When I press the single quote twice, I get 2 of them. This is also the same with the SHIFT ' key. i.e. for the double quotes.
Very strange. I'll look at other keyboards and see where that gets me.
Thanks, Maz

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Downloading past purchases from the App Store, iBookstore, and iTunes Store
Hope this helps,
JD

I am just starting out in graphic design and I wanted to know how to get more involved with either adobe and or graphic design? I am really very interested in working with adobe and graphic design more and becoming more involved with both!!

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Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences, but not Bookmarks and history''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you.

I have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.

i have lost all my notes saved on my iphone after syncing it. and my default mailbox is gmail. notes were very important. and now i dont know how to get them back. can anyone help me out please? thanks in advance.

Try this ..
On your Mac open System Preferences > iCloud
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Then reselect it.
Give iCloud a few minutes to re sync the data.
Other than that, try Time Machine > http://pondini.org/TM/15m.html

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Please do not try to send attachments in mail responses to forum messages. Please return to the forum and click Reply. You can then use the CAMERA icon to add your pictures. Looking forward to seeing what is wrong with your license screens - the general advice is simply to sign in, and everything is done. Make sure you use the SAME Adobe ID that you used to purchase, and check your account details to be sure the subscription is active.

I downloaded som short films, legally. And Firefox shut down, and i had to start over again, but when i went back the short films was no longer on the list and I want to ask how ican get them baack ?

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