I downloaded some addons and now I can not load my email

I added some addons today and now I can not load my personal email which is an aol.com account. Apperently one of the addons messed up my system

Firefox updates don't "trash" your computer, those users (and it's very few considering that millions of users update a day) usually have other issues on their computer. Following our directions at [[Update Firefox to the latest version]] will ensure your Firefox updates safely.

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Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

Updated Mac Air to Mountain Lion and now I can not create new email in Hot Mail

Greetings,
What you posted is rather vague. By doesn't work do you mean the applications don't open at all or are you getting a message stating that your product needs activation? If it's product activation then that is something that Microsoft will have to assist you with. If your problem is that the applications simply won't open you may have to uninstall and reinstall Office again. This is common on the Windows platform too. Rarely when you upgrade to a new OS Office sometimes has an issue with the upgrade and won't open correctly. I would suggest merely uninstalling and reinstalling. Nine times out of ten that helps.

I downloaded Firefox 20 and now I can not see pictures on my Yahoo Email

When I receive an email with an attachment and I click on the attachment all I get is a dark blank screen. The dark screen shows that it should be a slideshow even if it is only one picture. The picture cannot be seen. Is there something that should be turned on or downloaded to improve this situation? The previous version of firefox that I replaced did not have this problem as I could see all pictures that were sent to me.

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

Downloaded IOS 7 and now I do not have a dictionary in iBook. This is very frustrating. What can be done to fix this issue?

Downloaded IOS 7 and now I do not have a dictionary in iBook. This is very frustrating. What can be done to fix this issue?

I've got to agree with Allan. It sounds like the hard drive is corrupt at least. It's possible it might be physically failing. Without backups, it's possible your data is already gone. You need a professional to help you.
If you do not have an Apple Store near you or simply don't have the time to spare, there are some things you can try, but you must understand that it's possible these things could make the chances of recovering your data worse than they already are. Perform the instructions to follow at your own risk!
First, you can try repairing your hard drive with Disk Utility. If that works, see if you can start up the machine. If you can, the very first thing you need to do is back up any data you don't want to lose. You may still need to take other steps, as your system may be damaged as well, but getting the data is the important part.
If Disk Utility cannot repair the problems, you can try DiskWarrior. It can repair problems that Disk Utility cannot. However, it also increases the risk of destroying your data if it fails. If it works and you can start up the machine, do the same as I advised for following success with Disk Utility.
If repairs (with either) were successful, but the machine still won't start up, you can try reinstalling the system. Hold down command-R at startup and then just install right on top of the existing system. If all goes well, you'll be able to start up afterwards and can get your data backed up. If all goes badly, it'll further decrease the chances of getting your data back.
If neither can repair the damage, you're in bad shape. You will need a professional to help you, unless you are willing to lose all your data.

I downloaded OSX Yosemite and now I can't open Photoshop CS5

I downloaded OSX Yosemite and now I can't open Photoshop CS5. Says I have to download the new Java 6 script, so I did and it still won't open.
I try to open PS but I get a message (unexpected unrecoverable error) I was using PS before I downloaded Yosemite. Could downloading Yosemite some
how corrupted part of PhotoShop? Should I try and reinstall PhotoShop? I have a MacBook Pro 13"; 2011; 4g mem; intel core i5.
Any suggestions?

You should check with Adobe, but it's likely they'll say that Photoshop CS5 isn't supported on Yosemite and they'll recommend you update to a new CC version, which of course requires a subscription.
It could be that Photoshop requires a Java installation (and probably an old one), that isn't running on Yosemite by default. Java 6 is not "new," it's in fact very old. I do think you can download Java 6 from Apple - check apple.com/support/downloads.

I just downloaded ox maverick and now I can't open any appleworks 6 docs

I just downloaded ox maverick and now I can't open any appleworks 6 docs

unai40 wrote:
Désolé! aucune idée! Réinstalle l'application et peut être que ça s'arrangera!
AppleWorks ne peut pas fonctionner sur Mavericks, ou quelque chose de plus récent que Snow Leopard.
AppleWorks cannot run on Mavericks, or anything later than Snow Lepoard.
LibreOffice can open word processing documents and some Draw documents. The most recent version will open spreadsheets, with some limitations, otherwise only the older version of Numbers, not the one currently in the Mac App Store, will open them. Nothing will open database documents.

Hi, i play on yahoo games and i down low and update today and now i can not play in yahoo games, it say there are some missing plug-ins. please help

hi, i play on yahoo games and i down low and update today to my mac air and now i can not play in yahoo games, it say there are some missing plug-in. please help. thanks

Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M.

I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.

I have been using my Apple ID in India and recently i moved to Spain and now i can not see my indian apps.it says my apple ID is valid for only spanish store.how to download apps from Indian store being in Spain.

Did you try to change the location in Settings/iTunes & AppStore/AppleID -> view Apple ID, log in ->Country/Region -> India?

I changed my AppleID password this morning and now I can't load iTunes gift card numbers to download music. The system keeps taking me to the account screen to verify payment info. When I click on DONE, it takes me back to the password screen.

I changed my AppleID password this morning and now I can't load gift card numbers into iTunes to download music. The system takes me to the account settings screen to verify those and when I click on DONE, it takes me back to the password screen and I start over. This becomes an endless loop. What now.

Greetings Ron,
After reviewing your post, I have located an article that can help with gift card issues. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you can't redeem your iTunes Gift Card or code
Contact iTunes Store Support
If the code is completely scratched off or you still can't redeem your gift card, contact iTunes Support:
Go to the iTunes Store support page and choose your country.
From the menu on the left, choose Contact Support.
Click Contact iTunes Store Support.
Follow the instructions.
iTunes Store Support might ask you to send these things:
Image of the full front and back of your gift card
Sales receipt showing when your card was purchased
Serial number from your gift card
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D

I did the latest download for my iPad and now I can not download anything from the App Store or iTunes. Please advice how I can fix this problem?

I downloaded the last update on my iPad and now I can not download from the apple store or iTunes. I just sits there and continues to act like it will but nothing happens. And then it times out and goes back to home screen. Have a 32 so have have plenty of room.
What would you advice I do? I purchased this iPad in dec 2013.

Double tap your home button to bring up the most recently used apps.
You'll see the app icon below and a screen shot of the app page above.
With your finger swipe the app page above the app icon upwards to fully close the apps (you should do this regularly).
Now, reboot your iPad. Press and hold BOTH the power and home buttons at the SAME time until the Apple Logo appears, then let go of both buttons and your iPad will restart. You won't lose any data or settings.
When your iPad comes back up, see if you can download again.

I have been given an iphone 4 from one of my friends it seem that prior to ios 7 coming out he coudnt wait so he ilegally downloaded the software and now i can't activate it as it says my iphone is not regestered please help!

I have been given an iphone 4 from one of my friends it seem that prior to ios 7 coming out he coudnt wait so he ilegally downloaded the software and now i can't activate it as it says my iphone is not regestered please help!

Then you should talk to that person. Apple won't help you if the iOS was downloaded illegally, and since this is their community, due to Terms of Use, no one here will help you either.

I accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

HT4436 We changed the iCloud account on the Mac Book and now we can not use some part of iCloud like Documents, etc on the Mac book to sync to iPad.

Hi,
We changed the iCloud account on the Mac Book and now we can not use some part of iCloud like Documents, etc on the Mac book to sync to iPad.
It says it is not the principal account.
Regards,
JG

The iPad and the Mac need to be signed into the same account, 2 different accounts won't work

I downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 ...although i have a cloud subsriptiom, i downloaded lightroom mobile...used it for a day and now i can not see any photos..

i downloaded lightroom mobile...used it for a day and now i can not see any photos... and there is a message that trial days are 0 but i have a paid creative cloud sub

Click the arrow in the Identity Plate and be sure that you are signed in. If you are try going to Help and register.

I downloaded the new iOS6 and now I can not connect with the iTune or App stores. My wi-fi works.

I downloaded the new iOS6 update to my 4s and now I can not connect with the iTune or App store. How do I fix it? My Wi-Fi works fine.

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

I downloaded some addons and now I can not load my email

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