I downloaded some free, stupid applications and am wondering if there is a way to delete them from my purchased applications?
Over the time I have had my iphone I have downloaded some free applications and have found them boring. I was wondering if there is a way to delete these applications from my itunes purchased category?
No, your purchase history cannot be deleted. Even though free apps did not include a money exchange, they are considered a purchase.
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I just purchased a MacBook Pro off of someone. They left a lot of their information on it, email, photos and all that. Is there an easy way to just delete everything on it and start fresh?
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I recently downloaded the iCloud/iTunes Match.. both of which I still have no idea how to use.. my songs began automatically downloading somewhere on my iPhone.. there are alot of songs in my iTunes Library on my MacBook.. and I didnt want all of them to get downloaded to my iCloud/iPhone..how do I start over and choose what gets downloaded? Also, I have purchased several songs from iTunes Store that did not get downloaded to my purchased list.. for example: I purchased 2 Katy Perry Songs, only one was uploaded to my phone..why and how do i fix it? I've never owned an iPhone and I fear my phone is smarter than me.. Help.. How does all this stuff work?
Welcome to the Apple community.
When you subscribe to iTunes match, you cannot selectively choose tunes to add to it, it's either or nothing. When you then enable iTunes match on your iPhone, none of the tunes are downloaded to your phone, you simply get a list of everything that is available in your iTunes library and the ability to download them as and when you want. -
I downloaded some home movies onto my IMac but could not find a way to burn them to a DVD. Does Apple have software to do this or do I need to purchase one. If so, what is recommended.
but could not find a way to burn them to a DVD.
Do you want to create a video DVD that will plan on a TV set via a DVD player or just burn the video files to a data DVD disk for storage?
If the former the read the following:
If iDVD was not preinstalled on your Mac you'll have to obtain it by purchasing a copy of the iLife 09 disk from a 3rd party retailier like Amazon.com: ilife 09: Softwareor eBay.com. Why, because iDVD (and iWeb) was discontinued by Apple over a year ago.
Why iLife 09 instead of 11?
If you have to purchase an iLife disc in order to obtain the iDVD application remember that the iLife 11 disc only provides themes from iDVD 5-7. The Software Update no longer installs the earlier themes when starting from the iLIfe 11 disk nor do any of the iDVD 7 updaters available from the Apple Downloads website contain them.
Currently the only sure fire way to get all themes is to start with the iLife 09 disc:
This shows the iDVD contents in the iLife 09 disc via Pacifist:
You then can upgrade from iDVD 7.0.3 to iDVD 7.1.2 via the updaters at the Apple Downloads webpage.
Export the slideshow out of iPhoto as a QT movie file via the Export button in the lower toolbar. Select Size = Medium or Large.
Open iDVD, select a theme and drag the exported QT movie file into the open iDVD window being careful to avoid any drop zones.
Follow this workflow to help assure the best qualty video DVD:
Once you have the project as you want it save it as a disk image via the File ➙ Save as Disk Image menu option. This will separate the encoding process from the burn process.
To check the encoding mount the disk image, launch DVD Player and play it. If it plays OK with DVD Player the encoding is good.
Then burn to disk with Disk Utility or Toast at the slowest speed available (2x-4x) to assure the best burn quality. Always use top quality media: Verbatim, Maxell or Taiyo Yuden DVD-R are the most recommended in these forums.
However, there are video DVD authoring apps that are available at the App Store that will create a video DVD disk. They won't be as extensive as iDVD but can create a simple video DVD.
iDVD 7.1.2 is compatible with iDVD but we don't if it will be with the next system generation. -
I download quite a few magazines through the app store on my iPad. I just bought an iMac and was wondering if there is a way to transfer those purchases over so that I could read them on my Mac?
You should be able to use the OpenVPN Connect app running on your iPad to connect your iPad to the VPN directly. It is an official OpenVPN client for iOS devices.
In what way is it "not compatible"? Have you tried it? Tunnelblick is an OpenVPN client, so your school's VPN is using the OpenVPN protocol. That means any OpenVPN client should be able to access it. (It is possible, but unlikely, that your school uses encryption that is not available on the iPad, but that would be very unusual.)
Otherwise, a remote control app on your iPad would let you control your Mac at home. "Back to My Mac", for example, would allow you to control your Mac remotely. The tricky part of this is that usually a VPN is set up to send all Internet traffic via the VPN server, and I'm not sure how that would work with "Back to My Mac". -
I need to save some pictures from iPhoto to a SDHC photo card for a digital frame and was wondering if there is a way to shrink or compress file size for each picture as I have already cropped the pictures? Thank you
Yes, you do this when you export the images from the Library.
File -> Export
in the Size section, you don't need images larger than the frame size, so you can specify that and in the Jpeg Quality you can select the amount of compression used.
This User Tip
https://discussions.apple.com/docs/DOC-4921
has details of the options in the Export dialogue. -
I have a MacPro from 2007 and am wondering if there is any way I can upgrade to Mountain Lion.
I have a MacPro from 2007 and am wondering if there is any way I can upgrade to Mountain Lion. I get a message that it can't be upgraded even though I have downloaded it.
Check that your computer is compatible with Mountain Lion.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory
8 GB or more of available space
What gumsie posted is correct - if it is't compatible, normally it won't download. -
I deleted Pages from icloud on my iphone. the next time i was on my ipad it flashed and all of the files disappeared. did i deleted them from icould without realizing it? are they gone forever or is there a way to restore them?
Welcome to the Apple Community.
If you mean you deleted the files from Pages on your phone whilst using iCloud, then yes they will disappear from Pages on your iPad too.
If you simply deleted the app from your phone, if you were using iCloud then they should not have disappeared from your iPad.
It's not clear from your post, which of these you did. -
I have two macs in my house. One is newer and came with the os x mountain lion software and the other one needs to be upgraded. I was wondering if there is a way to take upgrade from one to the other? Should not have to buy this software again.
Welcome to Apple Support Communities
Buy it for the other computer. Mountain Lion is preinstalled on the new Mac, but you can only use it in the new one -
My email was hacked so I had to make a new one and naturally I changed my iTunes account too. I had previously redeemed a $50 gift card on my own account and was wondering if there was any way in restoring it?
Try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)
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I lost my computer in a house fire and was wondering if there was any way to get my music back does i tunes save your stuff online or am i screwed
Restore it from a backup, or use these instructions to redownload it through the iCloud.
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I downloaded some upgrade for pages, (not the new version for $19.95) now my computer will not open previous pages documents on my desktop without me buying the new version. I am not interested in the new version as I have seen numerous negative comments. I simply want my system to work as it did before Apple pulled this trick to force me into buying the new pages. Any suggestions would be appreciated. I have work to do !
You are aware that Pages for Mac and Pages for iPad /iPhone/iPod are 2 different program?
Looks like you have Pages for Apple mobile devices but not for your Mac.
If that's the case
Pages for Mac: https://itunes.apple.com/au/app/pages/id409201541?mt=12
Pages for iPad/iPhone/iPod touch: https://itunes.apple.com/au/app/pages/id361309726?mt=8 -
trying to find out if there is a way for me to split out my itunes account so we can each have our own log in?
You can create new accounts for each of you for future purchases, but all the content you have purchased through your current ID is permanently locked to that ID and cannot be assigned to another.
Regards -
Just looking to import bookmarks from one computer to the next.
See also http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
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Thanks so much!!!
If it's a brand new account, then there should be no harm in deleting it assuming you don't have any important data saved. On the iPhone, go to Settings > iCloud > Delete Account.
You can then create a new ID at http://appleid.apple.com, then sign in to iCloud after the ID has been created.
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