I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer Guy

Hi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks

Similar Messages

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob

HT1338 For the past 2 weeks I have not been able to open any small video on the yahoo page or face book. I get Blocked Plug In. I have installed Adobe and that still does not work. Help.

For the past 2 weeks I have not been able to open any small video on facebook or on the yahoo page . I have installed Adobe and it still dies not work. Help.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.
See "Hang at exit":
*http://kb.mozillazine.org/Firefox_hangs
See "Firefox hangs when you quit it":
*https://support.mozilla.org/kb/Firefox+hangs

I have not been able to open and PDF since last update

I have not been able to open any PDF since last update. It starts to open goes to blank text area. I am unable to use any ofthe buttons eg. help or fileopen... it then closes automaticly. I have uninstalled and reinstalled with the same issues. I have also installed just XL not 11.0.03 version to try something different.P
Please help

If you are in Windows (which we don't know), you can try using Windows Explorer to navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement

I recently purchased a MacBook Pro and I have several WordPerfect files which I have not been able to open is there a way to do this?

I have recently purchased my first Mac (MacBook Pro) and I have several Word Perfect (.wpd) documents. I have not been able to open these documents and I am wondering if there is a way to do this. I have both iWorks and Office for a Mac

If you have iWorks, Pages should open them. For a free solution, try Open Office.
http://www.openoffice.org/product/
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 240G OCZ Vertex 3 SSD Boot HD 

I have not been able to open PDF Files and i get a message saying Missing Plug-ins

I have not been able to open PDF Files and i get a message saying Missing Plug-ins

The message may be refering to Adobe plug-ins. To use Apple Preview to view PDF, right click on any PDF you have/Get Info. In the Info Window/Open with: Select Preview > Select Change All

TS3683 I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?

Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden

I just upgraded to Lion and I have not been able to successfully complete a restart. I go to apple menu, restart. The computer powers down no problem and starts but it does not open the desk top. It remains a grey screen with the spinning icon. Any help?

I have just upgraded to Lion 10.8.2. I have not been able to complete a restart. I go to the apple menu, click on restart.The computer powers down and restarts but never opens the desk top. The screen remain grey and a graphic just spins. I have left this happen for as much as 15 minutes without it openning the desk top. When I power down the computer with the power button and start again with the power button. It starts no problem.

Hi Anythony ...
v10.8..2? Most reccent version of Lion is v10.7.4.
Use Lion Recovery to repair the startup disk if necessary, or reinstall the Mac OS X.

HT5100 I was thrilled with this app at first, the content is amazing, but lately I have not been able to open this on my iPad or to download updates. have other user experienced these problems? Is there a setting I can change to make his work again?

I was thrilled with this app at first, the content is amazing, but lately I have not be enable to open the app, or to download updates. are other users experiencing problems like this? Is there a setting I can change that will solve the problem?

I was thrilled with this app at first, the content is amazing, but lately I have not be enable to open the app, or to download updates. are other users experiencing problems like this? Is there a setting I can change that will solve the problem?

HT1338 Since updating Safari, I have not been able to open Add Content for My Msn homepage., and I can if I use Firefox. I'd rather keep Safari.

Since updating Safari, I have been unable to open Add Content on My Msn homepage, but I can when using Firefox. I would prefer to use Safari

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT204490 After downloading and installing OS X 10.10.3 update I have not been able to open my Photo App. It opens and shuts down right away. HELP?

After downloading and installing OS X Update 10.10.3 I am not able to open my Phot App. It opens and immediately shuts down. I've sent messages to Apple for help and no answers. Help!

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

Im using Firefox v. 14.0.1 and Mac OS X 10.7.4. Recently I have not been able to open and pdf links. Solution?

When I click on a pdf link nothing opens up.

Try to disable the Adobe Reader plugin in Firefox and use the external Adobe Reader program or Preview instead.
*Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader
PDF files may also be found under another entry like Portable document.
*https://support.mozilla.org/kb/change-firefox-behavior-when-open-file

Since I updated Firefox I have not been able to open my mail because bing search pops up in the mail window instead. How do I get rid of bing so I can read my mail?

do not send to that email, I will not be able to verify.

You can check:
* [[Removing the Search Helper Extension and Bing Bar]]
You can open the about:config page via the location bar and do a search for bing via the Filter at the top of that page. 
You can reset all related prefs via the right-click context menu to their default values.

TS3899 I have not been able to open the icon to compose a message in my e-mail on my iphone. If I am able to open the icon "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.

I have had trouble opening the icon to compose a message in my e-mail on my iphone. If I do manage to open the icon, "New Message" appears, but no keyboard to type a message. My e-mail has been working correctly until today.

Hello there, Eleanor64.
The following iPhone Troubleshooting Assistant should provide some assistant in helping resolve your Mail app not performing as expected:
Apple - Support - iPhone - Application Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/application/
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I use mozilla, and never usually have problems. But, the last few days I have not been able to open the articles/topics on my homepage. I can on microsoft or google...and I do not want to switch. Is there anything I can do to fix this??

I want to be able to get into the articles on my homepage. I can't do that right now. My homepage loads, but I am not able to read beyond the headlines of the articles.

yes it could well do if your bank thinks there is something going on that is not from you they will block it. I have had this problem before, I would of thought they would of phoned me but they don't do that.
If I was you I would go to my bank make sure they are not doing anything like that. If they say it's all fine then i would phone up apple them self or go into my local apple store, as they should be able to look at what there servers are saying why it's not working.

I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.

Similar Messages

Maybe you are looking for