I downloaded the acrobat 9 pro series of updates. Get an error message saying that windows installer can't install.  Missing or wrong program.

Here is the exact error message:
The upgrade patch cannot be installed by the Windows installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program.  Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.
It is Acrobat 9 Pro that is installed and the upgrade file is: AcroProExUpd910_all_incr and/or AcrobatUpd911_all_incr.
Help!

the 2nd file can only be installed on acrobat 9.1.0 pro extended.
what version do you have (click help>about)?
and what link did you use to get AcroProExUpd910_all_incr?

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