I downloaded the Adobe free trial to convert a PDF to Word and it will not open. Further, even though I have signed in, it reverts back to the sign in page over and over and over again. How do I to convert?

I downloaded the Adobe free trial to convert a PDF to Word and it will not open. Further, even though I have signed in, it reverts back to the sign in page over and over and over again. How do I convert?

Moving this discussion to the Adobe CreatePDF forum.

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I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

I just reinstalled iTunes, and it will not open, as it says iTunes library itl. was created from an earlier version. Any idea what this means, and how I can get itunes to open?

Many thanks.
That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view settings.
In your Start menu, open Computer.
In your Organise menu, select Folder Options.
In the View tab, make sure that "Show hidden files and folders" is selected, and Hide extensions for known file types is unchecked.
Click OK.
Now in Computer, open your C:\ drive (or whichever drive you have your operating system installed on).
Open the "Windows" folder.
If you have a 32-bit version of Windows, open the "System32" folder.
If you have a 64-bit version of Windows, open the "SysWOW64" folder.
What files and folders can you see in there with QuickTime in the title? (In a standard installation of Quicktime you should be seeing precisely two files... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.)

The keyboard backlight on macair will not go on even though I have reset, restarted, etc.

keyboard backlight on my Mac Air will not go on even though I have done everything suggested....restart, off/on, reset, etc. I was cleaning screen and keyboard with soft towel when it just went off.

Hi gam727,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are saying that your iPad isn't responding or won't start up, or just has a blank screen, you may find the troubleshooting steps in the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
Regards,
- Brenden

My iphone 4 will not send pictures even though I have full bars and wifi

Recently my iphone 4 has been kind of slow and now I can't send pictures in a text to only certain people even though I have full bars and wifi. What's going on?

Try here..
iPhone: Frozen and unresponsive

HT4623 i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open wit

i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind. i paid for some aps and they will not open with my cu

You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+

I have not used my CC photoshop in over 30 days and it will not open

I have not used my CC photoshop in over 30 days and it will not open

Is it a trial version or have you paid for it?

I have tried everything that has been suggested and even deleted and downloaded Firefox again and it will not open. Any ideas on how to get it to open?

I have been trying to get Firefox to open up and everytime I double click on the icon nothing happens. I have gone to the task manager and deleted it from the process list and tried again and still will not open. I have even tried deleting the program and downloading it again and it still will not open.

What was the full wording of the error message? Usually there is also a number or additional information.
Try placing the iPod in Recovery Mode and then restore
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. How can I increase the storage space?

Question
Emails sent to me are sometime returned to the sender with the message "Inbox full" even though I have maybe less than 100 emails in the Inbox and I regularly compact them. I delete emails from the Inbox and the Sent and Trash boxes to overcome this. How can I increase the storage space to stop this happening?

Hi terrybohle1938,
Firefox is a web browser. It provides access to online content. Things like your email are handled by the content provider. Who is your email provider? You'll have better luck consulting their documentation.
That being said, deleting only email is a great way to free up space. Another option would be to purchase a "Premium" account if your email provider offers this service. Many times more storage space is offered as part of paid subscription.
Hopefully this helps!

HT4623 there is a blue dot next to my face book app and it will not open. how do i get it to open?

there is a blue dot next to my face book app and it will not open. how do i get it to open?

I had a year long CC membership that expired at the beginning of the October.
After realizing that, I attempted to start a free trial of photoshop to work on a project. My Adobe account states that i'm on a trial, but my (Mac) dashboard CC app won't allow me to start the program. I have reinstalled both Creative Cloud and Photoshop CC but still get this message.

When i try to open Photoshop 7.0 I get a message "the search discs are full" and it will not open. Help?

When I open Photoshop 7.0 I get the message "the search discs are full" and it will not open. Help?

Is your scratch drive over 1 Terabyte? Photoshop 7 was never programmed for those sizes and will return that type of error if you recently changed drives,
Solution is to partition that drive to less than one 1 TB or find a smaller drive.
And update to 7.0.1 Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update
Gene

My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC. I keep trying again with no results. I am on automatic pay system. This should not happen.

I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC. I keep trying again with no results. I am on automatic pay system. This should not happen.
I had it open a few minutes ago. Closed it and went to reopen to no avail. How can I open and continue to work?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

I have iMovie application open, but the iMovie application keeps disappearing off the right hand side of the screen and and I can not see it, even though the application is open..help, please!

Thanks. I don't know why it wouldn't just go back there when I tried putting it back? I didn't change anything, so I assumed the new "default" was over on the left. Glad it was a simple solution after all.

The iphoto and itunes will not open please help

on my Mac G5 the iphoto and itunes will not open can anyone help

Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
Then, hold the Option key down when trying to open iPhoto, does it ask where it's Library is? Or what exactly happens?

Just transferred data to iMac from working Mac Pro that is using Parallels and Windows 7 and the Biblesoft 5 and it will not open on the iMac the only change is the my new iPhone number is OS. Any ideas?

Just transferred data to iMac from working Mac Pro that is using Parallels and Windows 7 and the Biblesoft 5 and it will not open on the iMac the only change is the new Maverick OS from the macpro Lion OS. Any ideas?
<Personal Information Edited by Host>

Setup Assistant and Migration Assistant do not restore MS Windows, it only does the OS X partition. All of your Windows stuff must be backed up and restore using a MS Windows application. If no one on this forum is able to answer your question then I'd repost it on a Parallels forum to see how other Windows users approach this.

I downloaded the Adobe free trial to convert a PDF to Word and it will not open. Further, even though I have signed in, it reverts back to the sign in page over and over and over again. How do I to convert?

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