I downloaded the album "ALBA" and six songs came thru with only 2-4 bars..I posted this and Varyak paw told me to delete them and then sign into the itunes store and click on the Library button in the upper rt corner .... BUT I have no library button

Question

I followed the instructions exactly but I have no library button in the upper rt. corner.  I made sure that I have "show Itunes in the cloud Purchases" checked and nothing I do works so I clicked on the link to apple support and it just sits there forever making little circles... Help?

Answer 1

If iTunes says "iTunes Store" at the upper-right, then you're already viewing your Library and don't need to locate that button. But if clicking the cloud icons directly in the iTunes library listing doesn't work, try this, presuming you're using iTunes 11:
- Delete the problem tracks from the iTunes library if you haven't done so already;
- Locate the "iTunes Store" button at the upper-right. If you see "library" instead, you're already viewing the iTunes Store.
- Click the Purchased link under the Quick Links;
- Log into your iTunes Store account if necessary;
- Locate the album in the sidebar;
- Locate the problem tracks and click the "cloud" icon.
If you are running iTunes 10.7, see the section titled "Using iTunes 10.7 or earlier" in the support article to which I linked in your previous thread.
If you still have problems downloading or the tracks still are defective, you'll need to contact the iTunes Store. That you can't use the link I posted in your other thread either, that may indicate a connection problem in your computer, perhaps security software blocking access to the iTunes Store.
Regard.
BTW, it would have been better if you'd have continued this in your previous thread rather than starting a new topic, so that anyone reading had the full story on which to base further advice.