I downloaded the Avatar soundtrack, but certain songs play halfway then just cut, and play the next track...how can I get a refund or re-download?
I downloaded the Avatar soundtrack and in the downloads sections, all music downloaded to complete, yes more than half the tracks play halfway then just cut out and play the next track...it's awful...how can I resolve this??
I THINK I have solved the problem. Can't be 100% because I don't want to try a restore. At least the Apple home page lites up correctly with quicktime now. It hadn't in the past.
Thank you for your assistance. - LRB
desktop Windows XP
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I pay to get music from Kazaa which uses a WMA format, when I try to add it to my Itunes it says that the songs is from a WMA format and Itunes uses AAC format, how can I get this music to my Itunes to put on my I-pod/
By converting the WMA files to AAC formatted files.
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I made a purchase from an app on my iPhone, I was charged twice but I only received the product once, how can I get a refund?
Hi .
Click here > How to report an issue with Your iTunes Store purchase
And explain that you were charged twice here > Apple - Support - iTunes Store - Contact Us -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/ -
One of my tracks i.e. Sultans of Swing (Dire Straits) should last for 10.54 minutes but cuts off after 11 seconds, then plays the next track.
How can I re-download the track again to restore it?Delete problem track from library (if it is an iTunes Store purchase and you entitled to redownload past purchases - stop otherwise!)
Close iTunes
Open iTunes
Select iTunes Store in left-hand column
Select Purchased in right-hand column
Select Music and Not on this computer
The track should be listed now with a small cloud symbol which lets you download it.
If you start downloading the track in step 7 then... While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked. (Should should help improve the reliablility of future downloads made with this build of iTunes.)
If the above hasn't helped then... contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
tt2 -
Hi,
I have received an Ipod mini and It is set up for a mac and I only have a PC does anyone know how to factory reset it? I have tried holding down the middle and menu u at the same time. I will not let me update the software.http://www.tomshardware.co.uk/forum/55578-32-reformat-ipod-mini
This will tell you how to reformat your iPod mini to PC format which will then allow you to use it on your PC. Put simply, just plug it into iTunes and that should reformat it (however you will lose songs that are on the iPod). -
I downloaded some albums using my iphone (3GS), I then synced it with my PC. Now all the album artwork has disappeared off my iphone but not off itunes on the PC. How can I get the album artwork back onto my iphone?
I had the similar problem last night and found a solution (although it takes more than a few clicks). Highlight all the album tracks in itunes on the pc and right click "get info". Check the artwork box in this window. I found that the now playing art was showing up in the itunes window, but on songs that were missing artwork showed nothing in the get info box. When I replaced the artwork by using the artwork command, or manually adding it into the "get info" window. It was annoying but my iphone updated every album.
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After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?
Hi Dan,
If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
Just in case it is not to be found in the Purchased folder!
Hope this helps!
Cheers,
GB -
I just downloaded a song and it only plays the first 50 seconds and then moves to the next song in the list. How can I get it to play the rest of the song?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item. -
I downloaded an app to a computer that is synced to my iphone. So I copied the app to my ipad synced computer, but it does not recognized the app. How can I get the app onto my ipad library?
Store>Check for Available Downloads
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I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???
Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.
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Updated to an iphone 4s from iphone 4. Did backup and sync but some apps have not been copied to the 4s although they do show up on the iphone4. How can I get my missing apps?
Download Past Purchases
http://support.apple.com/kb/HT2519
Log into iTunes using the account the Purchase was made with... Click on Buy... and a notice will come up saying you already have it... do you wish to download it again... Click Yes... -
After a HD crash, I have to reinstall Photoshop Element 12 and Premier Element 12. I still see the link in my purchases history but nothing happens when I click on the link. How can I get my softwares back?
Jeanval have you tried a different web browser? For more information on how to download your purchased software please see http://helpx.adobe.com/creative-suite/kb/find-download-link.html.
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My question was already detailed: If I post a Word document on my website, I want to share the link. Firefox won't let me do that. It forces me to download the document. It won't go to the link. How can I get it to do that? Can I?
Here's an example. I want Firefox to go to this link:
http://www.therevdrcharleswallen.com/CV2008.doc
It won't. Explorer will go there, but Firefox won't. I don't want to open an extra document. I want to visit the site in my browser.Firefox can't handle MS Office documents and you will have to open such a file in an external Office program of viewer.
* http://www.microsoft.com/downloads/en/details.aspx?FamilyID=3657ce88-7cfa-457a-9aec-f4f827f20cac
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I used to have eight genius mixes and now I have four...I changed the genres around and nothing happened...I've added many more songs since it changed from 8 to 4 mixes...how can I get more again and why did it go from 8 to 4? I had the Hardcore mix and a rap mix and classic rock and grunge mixes...now I don't...I kinda want those back...the mixes I have now make no sense as most the songs on each do not correlate AT ALL to the genre mix they have been placed in. If someone could give me an answer that'd be great.
1. Don't confuse "Apple ID" with iTunes Account ID. You can have many Apple IDs but only one iTunes account active at a time.
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