I downloaded the free trial but...

I have tried to open my FW files from my USB my pc recognize the name but it doesn't open anything. What can I do?

You mean the free trial of Acrobat, correct? If so, are you sure the PDF is opening in Acrobat, not Reader? If it is Acrobat, the tools could be hiding. - if that is the case View -> Tools -> Content Editing.
Just do not expect too much. Editing capability in Acrobat is pretty limited.
Hope this helps.
a 'C' student

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I hope you don't mind but I have added an image as I'm not very technical.
I have downloaded Creative Cloud and you can see that I have downloaded AI or so I thought. When I try to open it I just get taken to the web page shown with the tutorials. There is a download option in the top right hand corner and when I select that it just opens up creative cloud again.
I am sure I am doing something that makes me a complete idiot but I am not sure what else to do.
Thanks for your response.

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If I try to install it, my computer gets crazy

Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
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check the specs to see what versions you can use, System requirements | Photoshop
(but you'll only be able to purchase cs6 or later.)
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
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Maria,
This may be one for this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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Illustrator won't open on my computer.
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I am using Windows 7.
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I downloaded the free trial but...

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