I downloaded the ibook instead of the audio book can I get a refund?
I downloaded the ibook instead of the audio book can I get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you. An exception is more likely if the app is defective in some way or doesn't do what the developer advertised and the developer has been unable or unwilling to help you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.
Similar Messages
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I have downloaded a Audio Book from Itunes Store, but rencently i have had to reinstall windows, is there any way to re-download the audio book from Itunes, i know that the audio books are one time downloads, but is there any way to get the audio book back as i have already paid for it once and i would not like to pay for it twice.
If you haven't got a backup copy and if it's still in the store then you can try contacting iTunes support and see if they will grant you a re-download (there is no guarantee that they will) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Downloaded the audio book "the story of world war II", it's 3 parts, part 1
ownloaded the audio book "the story of world war II", it's 3 parts, part 1
bubbabrent wrote:
I purchased a book from audible.
did you [contact|http://about.audible.com/contact-us> audible customer support ?
JGG -
After I downloaded the new update the new photo app will not appear in my photo browser list when I try to insert a picture in my excel document. How can I add the new photo app to my browser list?
gary from BP wrote:
After the latest update to IPhoto 9.12 my pictures folder has changed to a package... How can I change Pictures back to a folder instead of a package?
If Preview and Mail’s media browser don’t work, Gary, can you export all the pictures from the new iPhoto package back to folders and use an earlier copy of iPhoto such as 8.1.2?
I have both versions on my system so it may be the Mail and Preview media browsers are not accessing the new iPhoto package. I thought they were the new version but maybe not; I see a single iPhoto Library icon and when I control-click on it it offers to show the package contents... -
I downloaded a movie but it never showed in my rented section of Itunes, however, I was charged for it. How can I get my money back? I am no longer interested in renting the movie.
Have you tried doing this - at the iTunes menu bar go to Store and select Check for Available Downloads?
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I made an in-app. purchase using an advertisment banner but did not receive what was advertised, I would not have made the purchase otherwise and did not receive what was advertised. My question is, am I entitled to a refund..and if so how do I go about it? I DO wish to purchase according to the banner displayed but feel I should be refunded so I can purchase again so I get the advertised items. My purchase cost $51.99 so I am more than annoyed that I did not get what was advertised and will not purchase again if my money has been wasted with no recourse.
Contact iTunes Support. http://apple.com/support/itunes/contact/. Under these circumstances, you will probably get a refund. Report that app as well, and/or write a negative review in the App Store if you feel like it.
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HT1657 Rental failed to download on my PC. error mesage -50. Can I get a refund?
Hi. Bought movie Hugo to rent for 48 hours and download failed over and over. i have hired movied before so not my PC thats the problem. Itunes have charged 5.99. How do I go about getting that money credited back to my itunes account. Thanks for any advice.
Hi..
Might be your anti virus software or firewall preventing you from downloading the rental.
Help here > iTunes Store: "Error (-50)" when downloading purchased content -
Terrible audio book, anyway to get a refund or exchange?
I recently bought an audiobook that is so bad it skips back to previous sections. In other words it reads chapter one and then instead of chapter two it goes back to the middle of chapter one. It's terrible. Is there a way to bring this up to Apple and get a refund or at least an exchange?
in iTunes, access your *purchase history* via your account in the iTunes store,
find the file in question, and click on +report a problem+. report the problem.
JGG -
If I don't like the mobile app can I get a refund?
Looking to try this but don't want to pay $5 for a cap app. I've seen mixed reviews. It works great on my laptop as the Adobe Cloud CC but I want to know about my Galaxy Note 3
I know Google Play allows refunds within a window (it's usually 15 minutes but I'm hearing now it's as long as 2 hours).
Take note that PS Touch is not *quite* as powerful as the desktop version (for obvious reasons). Some things are done a tad differently. (e.g., There aren't any adjustment masks or layer masks but you're certainly allowed to make a duplicate of a layer and work on that and blend it with layers above or below using the various tools.)
It has the layers paradigm down pat and it's more powerful than those goofy "image editors" that just let you add captions or change colors to make the image look like a Polaroid. -
I bought an ibook my MacBook Air can't play. Can I get a refund?
I bought a book from iBooks, but it apparently has DRM which means my iMac and MacBookAir can't play it. I don't have an ipod and I don't fancy reading a book on an iphone, even the 5. Can I get a refund, and if so how?
I might add that I have been reading Kindle books on the MacBook Air without any bother.
LoftyjsTry using the Report a Problem link on your receipt.
On every purchase page in the iBookstore under Requirements it states that an iOS device is required. -
I have an ipod shuffle, obviously it does not play video, can i use my shuffle to play the audio part of an i-tune u course that normally comes in video format? To put it differently, if i-tunes course available as video can I download the audio portion of an itunes video?
Welcome to the Apple Community.
Unfortunately not. -
Bought an album with an audio book included the album downloaded but the audio book diddent and I can't download help!
You cannot redownload audiobooks at all.
If you want it on your macbook, tehn put it there.
You can transfer it from your iphone: File>Transfer Purchases. -
I have an app called ipieta which was originally downloaded onto an ipod. I gave the ipod to someone else, but now that I've had the iphone I can not get the audio even though it is downloaded into itunes music like it said to do. It won't work. I've tried more than several times to get help but nothing helps. Do I need to deauthorize the ipod or perhaps erase all the downloaded ipieta stuff and start over?
Thanks for any suggestionsSorry. There's nothing anyone can do. The current version of the facebook app will not run on 4.2.1. The iPhone 3G won't run anything higher than 4.2.1. You're stuck.
Maybe it's time to buy yourself a new iPod Touch. -
What about audio books? my audio book didnt download the full book. a file is missing. how do I see that to download?
Audiobooks are currently a one-time only download. If it didn't download correctly then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link.
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HT5100 I can download the audio for I tunes U courses but no viedo?
I can download the audio for Itunes U courses but no viedo?
What output are you trying to get to your tv?
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