I downloaded the ios 7.0.2 update and it's asking for a passcode. I have tried my 2 passcodes, 0000, 1234, and it's locked up. I have never used a different passcode. HELP!!!
I downloaded the ios 7.0.2 update and it's asking for a passcode. I have tried my 2 passcodes, 0000, 1234, and it's locked up. I have never used a different passcode. HELP!!!
Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?
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When trying to download the ISO 7.1.1 update, my iPad goes through the downloading process and then goes to the preparing mode and after a while returns a message that the "Software Update Failed, an error occurred downloading IOS 7.1.1 ." Any suggestions?
Make sure anti-virus and other security software is disabled.
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
all of this from
iTunes: Specific update-and-restore error messages and advanced troubleshooting -
HT5295 I can't download the iOS 5 to make updates
I can't download the iOS 5 to make updates
If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 4: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Cheers, Tom -
How Long Does It Take To Download The iOS 8.0.2 Update?
How long does it take to download the iOS 8.0.2 upgrade?
I'm downloading it now through iTunes and it's been about 1 1/2 hours so far and it says there's another 2 hours to go.Maybe there are some server problems: Can't restore iOS 8.0.2
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My internet provider changed, so my username changed. I need to be able to reset my appleid NOT my password. I can't find a way to do this. Here is a scenario. I want to go into the app store to update apps, so a box pops up asking for my password, but shows my appleid as the old name. I have reset the appleid on my mac and itunes at home and works there, but when I try to go into things on the ipad, it automatically comes up with a window asking for my password, but for my old id name. I went to the manage your id section, but it won't let me in because it wants the password to the old name. So I think I need to reregister the ipad with my new userid. Icloud, Itunes, app store, everything like that won't let me in because they still show the user id as the old name.
On the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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network connection error keeps coming up but i can download from safari just fine.
What version shows in Settings > General > About > Version ? If that doesn't show 5.0.1 then see if you can update to it via the following.
To update to iOS 5.0.1 you need iTunes 10.5 on your computer. When you've got iTunes 10.5 installed then connect your iPad to it and copy any purchases off the iPad to your computer's iTunes via File > Transfer Purchases. You should also backup the device (right-click the iPad 'device' and select 'back up'), and copy off any important documents, file, notes etc (e.g. by email, the file sharing section at the bottom of the Apps tab in iTunes, wifi, whatever the apps that you use support) - the update process should backup and restore the content but it's best to be safe.
If iTunes doesn't prompt you to update to iOS 5.0.1 on your iPad, then with your iPad connected to and selected on the left-hand side of it, then on the Summary tab on the right-hand side click the Check For Updates button. -
I downloaded the iOS 7.0.2 update and now my iPad is stuck on stupid
Downloaded iOS 7.0.2 , when ipad shut down to restart and install, it got stuck flashing back and forth from reboot screen with the apple logo on it, and my lock screen. It's been flashing back and forth for about 45 mins now and I'm about ready to throw it out a window...along with my iPhone 5 bc I dislike iOS 7 very much.
Unable to Update or Restore
http://support.apple.com/kb/ht4097 -
How do I fix the -39 error when downloading the iOS 5.0.1 update?
Every time I try to download iOS 5.0.1 I get the '-39' error. I am currently running the latest version of iTunes on Windows Vista. I am trying to get the update on my 32 GB iPod Touch 4g which is currently running iOS 4.3.5. The update gets to 777.7Mb/777.8Mb then pops up with the error. Any help would be appreciated.
See if this helps:
iTunes for Windows: Error -39 When You Try to Download Purchased Music -
HT201210 When I download the ios 6.0.1 update to my phone it says unknown error(36)
I have been up hours trying to figure out this error 36 and can't. All of the codes skip right over 36 as if it is not there. Don't understand please help. Trying to restore have the update downloaded in I tunes account.
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch -
can anyone please help me?
I can't do anything with my laptop at the momentThat's not a password, it's your Apple ID. The same one you use to log onto this site or the App Store.
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I am not able to download the iOS 8 to my iPhone 5 or my iPad, what am I doing wrong?!
I am not able to download the iOS 8 to my iPhone 5 or my iPad, what am I doing wrong?! Both are 16 GB and have enough room to download! Both have iOS 7.1.2
Hi there LovelyLily,
You may find the troubleshooting steps in the article below helpful.
Resolve issues with an over-the-air iOS update
Not enough space to update
If your device doesn't have enough space to download and install the update, you can use iTunes to update your device.
-Griff W. -
Getting an error message of unable to
check for software update when trying to update to
ios 8.0.2. Can someone help ??Howdy there otss1979,
It sounds like you are unable to download the iOS 8.0.2 update either, over the air, or using iTunes. If you are updating the software on your phone in Settings > General > software update I would recommend starting with this article:
Resolve issues with an over-the-air iOS update
If you are using iTunes, I would use this article instead:
Resolve iOS update and restore errors in iTunes
If you are getting a specific error number, the following article will help you get that resolved:
Resolve iOS update and restore errors
If this does not resolve the issue, could you please write the error message you are getting word for word for me?
Thank you for using Apple Support Communities.
All the best,
Sterling -
During the ios 7.0.4 update, my IPad 2 froze. The picture on the screen is an iTunes icon, and arrow inder that and a picture of the apple usb cord. It will not go away. I have tried hard and soft turn offs. Please help!
Philly:
When there is an iOS update available, iTunes asks if you want to install it. I chose to only download the iOS 7.0.6 update, but not to install it until I had done a backup of everything on my iPad. When that iOS 7.0.6 update failed, I had NO iOS at all, just a bricked iPad.
When my son did a "clean restore" that was the same thing you'd do to wipe an iPad - just install iOS 7.0.6 and install basic iPad apps. When you turn the iPad on after that, it indicates it wants to be connected to iTunes. At that point, my son yanked the cord so nothing else was installed. Then, with iOS 7.0.6 already installed, iTunes on my PC didn't say it wanted to update iOS, and allowed me to choose my previous backup to be restored. All was straightforward after that.
Again, there are places on he web where you can download various versions of iOS, along with a PC utility that will do the iOS update. I think these utilities are for when you want to hack your device, so I'm not crazy about this approach.
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