I downloaded the new 5, and that has caused my tools etc. along the top to disappear. I need to delete the persona, but it says to go to tools and change it, but there is NO tools anymore.

I need to remove persona to hopefully be able to get my edit, tools, printing, etc back across the top.
The info says to go to tools and make thge change, but there is no longer tools, so how can I do this?

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.
Go to "View > Toolbars" or right-click the "Menu Bar" or press Alt+V T to select which toolbars to show or hide (click on an entry to toggle the state).
See also:
* [[Personas]]
* [[Using themes with Firefox]]

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I downloaded a new version of WinZip. It highjacked my Firefox home page. I keep trying to get old settings back but there is all this stuff including Bing as home page. What do I do?

I have tried dragging and dropping MyYahoo into the home page and it resets to Bing every time I log back in.

Hi Mnor,
You should take a look at the Knowledge Base article [[How to set the home page]]. Your homepage might have been changed by a particular site. Sites like MSN, Yahoo, etc (and it seems winzip) have been know to ask to become your homepage.
There are steps in that article to reset your homepage preferences to default. I would try that first to clear out any strangeness. If that works, you can try setting your homepage again to your personal preference.
If that doesn't work you should look at the article [http://kb.mozillazine.org/Preferences_not_saved Preferences not saved].
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps!

Hi, my name is Molly and my iPod has a backlight but it won't turn on, it's a fourth generation if that helps. I have looked in settings for anything about the backlight but there is nothing please help as I cannot find anything

Hi, my name is Molly and my iPod has a backlight but it won't turn on, it's a fourth generation if that helps. I have looked in settings for anything about the backlight but there is nothing please help as I cannot find anything

Go to Settings>Brightness and make sure it is maxed out.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HT4759 How do I set up icloud for my ipod shuffle on my new computer windows 8. I downloaded the icloud but it tells me that i don't have the icloud and I cannot add songs to my ipod.

How do I set up icloud for my ipod shuffle on my new computer windows 8. I downloaded the icloud but it tells me that i don't have the icloud and I cannot add songs to my ipod.

An iPod Shuffle can't use iCloud. It can only be used on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a supported Mac or PC.
Also you can't create and iCloud acount on your PC (or your iPod Shuffle). You have to create your account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.2) or higher. After creating the account on one of these devices you can sign into it on your PC. But this still won't allow you to add songs to your iPod Shuffle as it doesn't support iCloud.

OK, as always I waited before downloading a new OS and I sure glad I did. On the APP store I sorted comments by most critical...and WHOA...what is Apple doing? No support for Logic 9, MS Office? Is Apple only trying to reach the iphone/iTouch crowd? HELP!

OK, as always I waited before downloading a new OS and I'm sure glad I did. On the APP store I sorted comments by most critical...and WHOA...what is Apple doing? No support for Logic 9, MS Office? Is Apple only trying to reach the iphone/iTouch crowd? HELP! I was going to buy a new Mac pro & two 27" monitors but until I see some real problem addressing by Apple...I'll keep what I have and see how everything pans out. If anyone has any comments to ally my fears, I welcome them. I've been a devoted Mac user since 1993. 7500; G4; G5; and my latest Mac Pro...Where do I go? Again...HELP!

Hi there,
If you look through ALL the reviews, they are mainly good. I feel that Lion is an excellent upgrade, although not essential.
There have been some issues with MS Office, but right now, it is up to Microsoft to issue a Lion compatible update, which will come in time. Saying this, MS Office has been working fine on my mac, it seems to be an isolated issue.
Logic 9 seems like a strange issue. Again, an update looks to be coming soon, with Lion support.
I do not feel that apple only focusing on the iPhone and iPad user base. There are many features carried along, but the machine can still be used for pro tools and use just as well. It still is a fantastic, reliable, fast, easy to use OS, which I have had very few problems with. Some additions you may not use, but they don't get in the way. You will love the new Exposé, Mission Control, as it is great for pro users who have many windows open at once, and the new spaces. You may however, never use Launchpad, but you don't have to, just drag it away from the dock!
I really reccomend buying a mac with Lion, although if you are worried about bugs, wait a few months for the issues to be ironed out, and updates to be given. Because the update is so very cheap, I really think you can hardly go wrong. Try it out with your current mac, and if you like it, go ahead and buy your new ones.
Lion is fantastic, albeit maybe rushed.
Any other queries, just ask,
Nathan

I have a new Mac computer that has imovie. I recently made a movie that i would like to burn to a DVD. I hear that idvd is no longer being sold. Is there software on the computer that i can use to burn a dvd or is there a recommended software to use?

I have a new Mac computer that has imovie. I recently made a movie that i would like to burn to a DVD. I hear that idvd is no longer being sold. Is there software on the computer that i can use to burn a dvd or is there a recommended software to use?

There is no really satisfactory substitute for iDVD to burn video files from iMovie.
Whilst Macs with a Superdrive continue to be able to burn video DVDs, the software for so doing, iDVD, is no longer included in the iLife bundle that comes with OS 10.7 Lion (which also omitted iWeb) or will come with OS 10.8 Mountain Lion. And it is no longer included in the iLife 11 from the online Apple Store: http://www.apple.com/ilife/. Your only solution is to look on Amazon or eBay and try to get an older version that includes iDVD 7, i.e. iLife version 9 onwards. You should also do this if you plan to buy a new Mac anytime soon, as stocks of iLife that include iDVD will not be available for ever.
However, the vastly more expensive FCPX can burn a DVD without iDVD or DVD Studio Pro involvement, but lack the themes etc of iDVD. Also, of course, there is Roxio Toast, which is the best software for burning anything but again does not offer the flexibility of iDVD.

Trying to login to software program known as hamspher (vip simulated ham radio, it downloaded the program but it will not allow me to login with call sign and pin. it has to be opened with what they call a jar file. how do i do this?

trying to login to software program known as hamspher (vip simulated ham radio, it downloaded the program but it will not allow me to login with call sign and pin. it has to be opened with what they call a jar file. how do i do this?

This is compatible with Mac? Especially Snow Leopard (if that is what you'e running)?
Have you considered posting your question in their forums?
Here is some information re. the jar file:
http://ostermiller.org/opening_jar_files.html

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error.

Hi, I have connected my iPhone 5 to iTunes, backed it up and then started the update but there was a problem, now my phone will not work, it asks to restore factory settings which I have tried 3 times, each time it says the device has an unknown error and the phone switches off. Please help.

Same thing happened with my iPhone 4S - no one is any help. Thanks Apple for such a crappy update! I've called Apple, they say the SIM card needs replacing, I go to my service provider they tell me nothing wrong with the SIM card - provider tells me I now need a new phone. Sheesh! If someone has a solution to this it would be greatly appreciated.

I have an old version of the Logic in cds. Can I just download a new version and give the serial number so I don't have to pay twice?

I have an old version of the Logic in cds. Can I just download a new version and give the serial number so I don't have to pay twice?

No..
You cannot download any version of Logic that you bought on CDs.... You must reinstall it using the disks that came with the boxed set.
The only downloadable version now is Logic Pro X....which, like everyone else.... you must buy via the App Store... as it is a new version and there is no upgrade from any other version.

HT4972 i got my new iphone 4s , can not download the OS 5 it says error 9006 on my windows 7. also the phone does not show the capacity and serial number details on the itunes summery ?? please help

i got my new iphone 4s , can not download the OS 5 it says error 9006 on my windows 7. also the phone does not show the capacity and serial number details on the itunes summery ?? please help

Hi Kevin,
The iPhone 4S comes automatically loaded with iOS 5, and any updates after iOS 5.0 can be completed directly from on the phone in Settings > General > Software Update. If you are having trouble using iTunes to update software, I suggest you reset iTunes so that you can pair your phone to the computer again, because if you can't see the serial number and capacity, that generally means your phone isn't paired. For any problems this doesn't fix, please contact Apple directly through their automated help line, 1(800)MYAPPLE.

I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?

I downloaded Elements 13 to my PC, but my PC has windows Vista and it does not work. How can I download it to my laptop that has Windows 8?

You can get it at this link and validate with your 24 digit serial number - click here for PSE downloads

I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad

I have a new air iPad, just downloaded a new movie and now I can't play it as it his and all my other movies have a cloud icon, how do I get to play it on the iPad

Tamate46 wrote:
now I can't play it as it his
Not sure what you mean by this. Why can't you play it?

I have apps on my iPad and my computer is not connected to the Internet. How do I get my apps to load on the computer ? Because it says the apps on my iPad will be replaced with the apps that are on the computer but there is none there!

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Authorize the computer in iTunes -- Store>Authorizie this computer. Transfer the purchases from the iPad into iTunes and then you can sync with iTunes. Read this for instructions on transferring purchases from the iPad into iTunes.
Transfer purchases.
http://support.apple.com/kb/HT1848

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

I have a new laptop and want to keepon using Adobe Pro X. I have downloaded the programe but adobe will not accept the serial number although I am a registered user .

Hi tapanb34358563,
Could you please let me know what error prompts on your screen when you are trying to enter the serial number.
Have you bought subscription for Acrobat, if yes then you might need to sign in at "adobe.com" using your Adobe ID credentials to activate subscription.
Let me know.
Regards,
Anubha

I downloaded a new update and now all my contacts and photos are gone is there any way to get them back

i downloaded a new update and now all my photos and contacts are gone

This information should be on the computer you have regularly been Syncing and Backing up to...
See Restore from Backup here > http://support.apple.com/kb/ht1766

I downloaded the new 5, and that has caused my tools etc. along the top to disappear. I need to delete the persona, but it says to go to tools and change it, but there is NO tools anymore.

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