I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?

Do a clean (re)install and delete the Firefox program folder (C:\Program Files\Mozilla Firefox\).
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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I just installed 10.2.2. When I tried to start iTunes, I got the message that Rosetta needed to be installed to open iTunes. It downloaded and installed Rosetta but iTunes will not open and it no longer has the iTunes icon. What do I do now?

I installed iTunes 10.2.2. When I tried to open it, I got the message that iTunes needs to install Rosetta to open. It then appeared to download and and install Rosetta. When I try to open iTunes, the icon bounces but iTunes does not open. The icon has also changed from the usual iTunes icon. What do I do now?

I have a 2010 MBP15 which I do not use as much as my pc. When I do, I check for updates and I believe I updated iTunes to 10.2.2 a week or so ago. Since I still use iTunes primarily on my pc, I didn't bother firing up the updated iTunes on the mac.
Last week, when I actually started iTunes on the mac, I got the message that Rosetta needed to be installed. Like abefighter I stalled. I surfed the net, read this thread to get some hints as to w** was going on.
When I checked the system profile in the mac, I think it showed PowerPC for 'kind.' Surfing the Internet I found out Rosetta was something needed to help applications work on PowerPCs. But wait, since this MBP is an Intel, why would or should it be asking me for some stone-age plug-in that was never mentioned in all the previous updates for iTunes until now? Fyi, the iTunes icon on the dock had changed to what I think is an AppleWorks icon.
So, I assumed that the update that resulted in my mac was corrupted. At first I scoured for 10.2.1, thinking that the last version was a dud, but in vain, nowhere to be found. I gave up and settled for a fresh 10.2.2. I did a casual delete, without touching any of the related personal preference files in my folder and it now which works fine. I'm glad I didn't jump to install Rosetta; I read elsewhere about someone who actually went through with the Rosetta install that resulted unhappily.
Unless the mac in question is a PowerPC, I would doubt the need for Rosetta installation.

I keep getting the message that I need to download the images update to open old documents. The update was downloaded on 11/24/13. Checking for new updates shows all updates have been made. What is the issue?

I keep getting the message that I need to download the new update for ipages when opening old documents. The latest update that I have download was done 11/24/13. When I check for updates it shows that there are no new updates available. I downloaded Maverick a few weeks back on to my iMac. What is the issue

You have both your older iWork apps and the newer Maverick apps on your computer.
The new Maverick apps are in the Applications folder.
The older iWork apps are in the Applications/iWork folder.
Of the two, the older iWork apps are more useful so don't throw them out.
Check out about Pages 5, keeping the older Apps and how to manage updates here:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=6f02f15454adf b3c68b0a871f2ed6447&mforum=iworktipsntrick
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=432&mforum=iworktips ntrick
Peter

I can't play some songs I recently downloaded because when I try to I get the message that I need to authorise my computer but when I try to do this it says I've already authorised this computer.

I downloaded 4 songs at the same time. The first and the last songs in the list play fine. If I try to play the second or third I get the message that I need to authorise this computer. I enter my id and password and it will say I've already authorised 2 out of my 5 computers (I don't know what other one I've authorised) then it will just start playing the last song out of those four.

Delete and redownload them if doing so is free in your country.
(97666)

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

Trying to open Premiere elements 12 for the first time even though I had it loaded for a while. It gives me a message that I need to be connected to the internet (which I am) or that my clock is off (it is correct). Any suggestions?

First we need to check , whether the LAN settings is set to detect settings Automatically or not.
Follow below steps .
1)Open Control Panel and then click on the option "Network and Internet" .
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If the settings were already set like that or you face same issue after signing in , let me know

I downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already

i downloaded Yosemite and now I cannot open CS 5.5 Production Premium at all, I receive the message that i need to install the legacy Java SE6 runtime. I am running Java 8 Update 25 (the latest). I have uninstalled and reinstalled CS5.5 Prod Prem already again so please don't suggest this. What do I do?

Try to install java from below link and try once
Java for OS X 2014-001

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

My 3G unlocked iPhone is not syncing mail or contacts from my mac book pro, using Lion. I am able to get a calendars and music, only. I get the message that I need to reset the password which I have done 3x's on the phone and on the Apple server.

Good to know that, but what can I do to get the mail and contacts downloaded from Icloud onto my Iphone? I am told that the password needs to be reset and I have erased and reset it 3x's already? Should I Restore All Settings or Restore Network Settings or will that result in a situation where I have to have it re-unlocked again? GRACIAS!

After upgrading to Lion, I went to open Mail and received the message that it needed to upgrade my Mail database - this may take a few minutes. The bar shows it is about 1/5 along and has been there for over 10 hours. Help!

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I tried quitting and starting again but it just jumps back to the same spot.

It is quite large, but I have tried two of the fixes suggested and things now seem to be moving along.
(I was unable to seach properly before which is why I posted the question - it was a bit of a panic)

HT4623 i have a new iphone 5: to activate it, i am getting the message that i need iphone 10.7. I go to iphone UPDATES, and get the reply: your Iphone 10.63 is upto date...

i have a new iphone 5: to activate it, i am getting the message that i need itunes software 10.7. I go to itunes UPDATES, and get the reply: your itnunes 10.63 is uptodate...

Try this Apple support page.
http://support.apple.com/kb/VI67

Every time I try to uninstall firefox a window pops up and says that a previous upgrade was unsuccessful and I need to reboot. I have rebooted several times, I

every time I try to uninstall firefox a window pops up and says that a previous upgrade was unsuccessful and I need to reboot. I have rebooted several times, I have downloaded a "fresh version" and installed it. It won't uninstall. Someone please help!!

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

I have a Nikon d610 and am using PS CS6. I am unable to download my raw files through Bridge on my mac. I have downloaded the most recent Camera Raw files - 8.7.1 - what should I do next.

I have a Nikon d610 and am using PS CS6. I am unable to download my raw files through Bridge on my mac. I have downloaded the most recent Camera Raw files - 8.7.1 - what should I do next.

The D610 needs ACR 8.3 so you are easily covered there. I am not entirely clear on the process you are using the bring the files onto your hard drive. The safest way is to simply bring all the NEF files into a folder on your hard drive, then find them with bridge and open from there.
If still stuck, open Photoshop, and go Help > About plugins > Camera RAW and check that 8.7 installed OK.

Every time I try to get on the ipod, it says I have to add more security questions, but none are listed, just two buttons that say submit.

Every time I try to get on the Ipod games, it says I have to add more security questions, but no questions are listed, just two buttons that say "Submit" and places to put the answers to the unstated questions. It also asks for a second email address. It then proceeds to lock up. Is this a scam of some sort. There is nothing on the apple website about having additional security questions other than the one, or having a second email to operate the ipod.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471)

I get a message that my Adobe Application Manger is corrupt what should I do

I get a message that my Adobe Application Manger is corrupt what should I do

http://www.adobe.com/support/downloads/product.jsp?product=170&platform=Windows
Download a new one. Install it and replace the corrupted one.

TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

Error -3259 is a network timeout error, usually. This article might help:
http://support.apple.com/kb/TS2799

I downloaded the new 9.? version told my PC to run it. It said to restart my system to take effect. I did. Every time I try to get on line it gives me the message that I need to restart my system. What should I do?

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