I downloaded the new pages but somehow it reverted to the old pages. I cannot open a pages document now and I'm truly beside myself.

I downloaded the pages but somehow it reverted to old pages and I cannot the new pages.

You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store.
Peter

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Hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later push button didn't work so i take my phone to apple and they give me the new one but they didn't give the box.

hello, i bought a unlock iPhone 5 in 2012 december and i come back to my country and i pay money to use my phone in Turkey and few months later my push button didn't work so i take my phone to apple in los angeles and they give me the new one but they didn't give the box. and 1 week ago i come back to my country again and i take a message from my line comany and they told that i must give money again to use my phone in Turkey until 30rt of january if i didnt pay i cannot use it anymore. but this is so stupid cause apple change my phone in guaranty covorage. what sould i do now

You need to pay your mobile network provider for the calls, SMS and data you need to use your phone. This is an ongoing charge, usually paid monthly.
This is nothing to do with Apple. Apple only provided the handset - not the mobile network you use it on.

I just bought the new plan but still can't do the back up?

MMy iPhone don't have enough storage do I update the new storage but I still can't do the back up , any help plz ?

You cannot update the storage on an iPhone
You must remove items you do not use or purchase a larger memory iPhone model

My old ID was disabled so I created a new one for the new phone, but when I go to the apple store on my phone it says to enter a password for my old account, how do i change the id to my new one?

I went to the settings and entered my new account info with the new apple ID but everytime I try to download something it is asking me to enter the password for the old ID(which is disabled)

Maybe the App Store is still open with the old info?
Try this:
Restart your iPhone
Press Settings and then Store
Press your Apple ID and choose sign out
Press Home button
Go back to Settings > Store and then sign in with new ID/password.

Hate the new iMovie how to I revert to the old version?

loaded movie clips thinking the new iMovie with updates would be better than the pervious version....WRONG!!! New version is much more difficult to use. How do I revert to the old version??? HELP!! My job depends on getting this video together my MONDAY!! YIKES!

The install of iMovie 10 doesn't remove the previous iMovie version 9 or any of its files.
Look for it in your HD/Applications folder.

I used an external hard drive for my backups via Time Capsule. I bought a new computer and I want to transfer all my old fonts over to the new one but when I go into the Font Library from the hard drive backup but my downloaded fonts aren't there?

I used an external hard drive to back up my computer using Time Capsule before I bought a new one. I am slowly transferring information fromt he backup to my new computer and I want to transfer over my old font book. When I go into the Font folder on the hard drive the only fonts that show up are the ones that came stock with the computer not any of the ones I have downloaded over time. Could they be downloaded somewhere else?

The answer to that would probably be "Yes." If you don't remember where your fonts were stored, you may want to search your backups for any of the font files you know the names to. See where that takes you.
Ideally, Font Book and other font managers will temporarily store the fonts you "installed" into the System when you run the OS. When you shut down, etc. they are removed and reloaded on restart. The permanent place fonts reside is where you saved them when or after you downloaded them. I typically create a Resources folder on the root level of the computer and place a Fonts folder there. Then I install fonts from there, and they are available to all users on that iMac.
Perhaps if you did not have that kind of a strategy, perhaps many of them are still in your Downloads folder?

I downloaded 4 new songs but they dont play all the way through

I tried coverting them to an AAC version but for everyone of them it says there has been an error. Even when I delete them, then re download them, then try again, it still doesn't work! How do you fix that?

Did you delete and redownload then from Apple by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have accidentally deleted the trash bin in my mailbox and can no longer move any deleted mail into the trash. I thought I was removing all the emails from the trash but somehow managed to delete the bin instead. Does anyone know who to reinstate it?

I have accidentally deleted the trash bin in my mailbox and can no longer move any deleted mail into the trash. I thought I was removing all the emails from the trash bin but somehow managed to delete the bin instead. Does anyone know who to reinstate the bin?

You are running 10.6.8? If yes, I assume you have your install disks? As the trash bin is part of Mail app and that is an integral part of the OS, the only way I know to get it back is to reinstall the OS. You won't lose any files, just reinstall the OS over the top of the current system.

I bougth a macbook used from another person. I already set all accounts to my apple id, but only in APP STORE, when I try download the new version of a app, it request the old apple id from the another guy. I already terminate the session and init another

I bougth a macbook from anotner person.
I already change th apple id in all places.
But only in app store when I choose download the new release of a app, it request the password of the old apple id, and i can't switch this apple id to my apple id.
Where i should change for this?

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I am about to buy the new iMac, but do I have to buy all the software I have in my old one, like Aperture, pages, etc.?

I am about to buy the new iMac, but do I have to buy all the software I have in my old one, like Aperture, pages, etc.?

No, you don't. If you got it from the Mac App Store, log into it with the same Apple ID and redownload it for free. If you got it from CDs or DVDs, reinstall it from those; having the DVD version of a program does not get you a free download of it from the Mac App Store.
(72200)

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

When I try to play a song on my iPod Touch, it shows the information screen for the song and then skips to a new song but then goes back to the main playlist page without ever playing a song! Help!

thats tough man, yeah exchanging it is the best option. But why do people always leave a message saying" i'll probably just by an ipod" and it's usually followed by, "even though i don't like apple or ipod" . I mean fine, if u feel like giving up on the zen micro thats fine, i personally don't care if you're going to buy an ipod. for god sakes ipod isn't even the next alternati've mp3 players, theres plenty. Are u just trying to get the creative people saying "oh man we lost another one to ipod" cuz i'm sure they don't lose sleep over u wanting to buy an ipod instead of a zen. *done ranting*
Message Edited by bleakreserve on 02-3-2005 06:34 AM

I downloaded the new Firefox but it constantly freezes, doing absolutely nothing, and I can't even close it from my Mac dock bar, I have to turn off my laptop using the power button as Firefox won't let me shut down. What can I do?

Hi
I recently downloaded the new Firefox (Firefox 4, I think - you can tell I'm very tech savvy!) and it constantly freezes, I can't do anything with it at all - I can't even close it from the icon in my Mac dock bar.
I have tried restarting my computer - though I have to turn it off by using the power button as as Firefox is open and totally unresponsive it won't let me shut down. About a minute after re-starting Firefox, restoring my tabs or starting afresh, it freezes again.
This is obviously very annoying and I'm not sure what I can do about it. Firefox is my preferred browser, and I'd really like to be able to use it again!

This is not a reply. I just want to elaborate on this problem.
My computer freezes occasionally when it is used after being sleep for a while. The spinning ball appears and everything is totally disabled. Nothing on the keyboard works.
The mouse moves, but does not work.
The only solution is to turn the power off and on (losing all data in open applications.)
I kept the System monitor running on the side to find out which program was running when the computer froze. The Monitor as well as all other applications froze, but the data showed:
Firefox 18.4%
Activity Monitor 0.9%
Firefox Plugin 0.2%
This is all the information I have. By the way, I am using iMac with OS 10.6.

Hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no softwar

hi have just purchased iphone 4s . my itunes on my mac is currently 10.4 . 10.5 is needed for the new iphone but when i download it and click on install the itunes about still says 10.4 . have tried to update through itunes but it says there is no software available for me . please help . mr frustrated

If your computer is running an OS X prior to Snow Leopard 10.6,
the answer (if it is an Intel-based Mac; not old PowerPC model)
would be to buy the retail Snow Leopard 10.6 DVD from Apple
for about $20, and install it. Then update that to 10.6.8 by using
the installed Snow Leopard online to get Combo Update v1.1 for
Snow Leopard 10.6.8. After that is installed & updated, run the
system's Software Update again, to see what else is available to
that system.
Later systems can then be looked into at Mac App Store, once
the computer is running Snow Leopard 10.6.8.
And if your computer is a Power PC (G4/G5, etc) and has no
Core2Duo kind of CPU -- See "About this Mac" in apple menu
to disclose the general info about your Mac. Also you can see
even more by clicking on "More Info" when looking in there...
If it isn't an Intel-based Mac, it can't run a system past 10.5.8.
Hopefully this helps.
Good luck & happy computing!

HT4527 I transfered my Itunes information using a thumb drive to my new computer and downloaded the newest version of itunes to my new laptop. My songs are all there on the new computer but it won't recognize my ipod and sync.

I transfered my I tunes library to my new laptop using a thumb drive. I downloaded the newest version of Itunes to my new computer. My old ITUNES library of songs and books came across just fine. I can play them on the new laptop but they won't sync with my Ipod. The Itunes shows no devices when I hook it up to the laptop. Windows recognizes that the IPOD is hooked up. But no connection with ITUNES. Did I make a mistake in trying to sync my Itunes purchases to the new laptop before transfering the old library into the new ITUNES. If so how do I undo the problem. Please help. I use a PC with Windows XP.

Hi Rob,
Thanks for visiting Apple Support Communities.
The steps in this article can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best Regards,
Jeremy

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone?

I updated my 4s to ios7 and the phone is now completly dead. I tried to restore it with the new itunes but it won't restore. If you can't get the download be glad! Anyone have any ideas other than going out and buying a new Samsung phone? I don't really need a paper weight.

No not jailbroken. After the update which took about 45 minutes. The phone went black. Dead. Wouldn't restart. Using the new itunes I tried to restore it. It went through the motions; the white Apple and progress bar appeared on the iphone screen. Then I got a message "Itunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with itunes." Then the phone went completly dead again. I Repeated the process and got the same results. Is there another way to restore the phone if it's dead, besides itunes?

I downloaded the new pages but somehow it reverted to the old pages. I cannot open a pages document now and I'm truly beside myself.

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