I downloaded the Photoshop CC on my computer, but it's asking for a serial number and I never got one
I downloaded the Photoshop CC on my computer but it's asking for a serial number and I never got one
Try Creative Cloud applications ask for serial number
Similar Messages
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I have bought the whole CC and it says my trial has expired. But when i go to license the software, it asks for a serial number and i dont have one. Please help.
Sign out from Creative Cloud and sign in again using email ID using which you had purcahsed subscription:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then launch CC apps which is asking for serial number and check.
Still asks for serial number check the hosts file for Adobe entries , if present remove it and try to activate.
1) Right click on the Finder icon on dock and select "Go-To Folder" option.
2) You will get a text box, type-in below mentioned command and then hit 'Return' key.
/etc
3) It will open the etc folder, please look for file named "hosts" and copy the same to Desktop screen.it
4)Double click on Hosts file , it will open it with TextEdit, If present Delete Adobe entries present inside Hosts file like 127.0.0.1 activate.adobe.com.......etc
5)Copy and paste the Hosts file back to "Etc" folder.
When asked Authenticate with your Mac password.
Make sure to select "Replace" option when prompted.
Then launch CC apps which is asking for serial number and check. -
I am trying to download Pro XI as a free trial but it is asking for a serial number?
I am trying to download Pro XI as a free trial but it is asking for a serial number?
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
Mylenium -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?
Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium -
My PowerBook had Adobe Creative Suite 4 on it before it died. I had to have a new hard drive and ram disks installed. Now I can't reload the Creative Suite. How can I do it? I don't really need to upgrade for my purposes.
I must admit I am not very computer savvy. I'm 81 and probably will
not pursue my work much longer. I have published and helped publish
self-published books for individual writers and companies since 1995.
I simply cannot, nor do I want to, afford to buy a CS4 upgrade, even
at the reduce price of $600 they offered. My wife has been handicapped
since have strokes in 2006 and later years. I can live without it if I
have to. However, I paid for it and hoped I could get it on the
laptop. You may be right about them asking for a serial number of an
older version, which as I said, I don't have. -
I just purchased, downloaded and installed LR6. It's asking for a serial number, and I haven't received one. What do I do now? Thanks!
Hi there
Please sign into your Adobe account to find the serial number - Find your serial number quickly
Thanks
Bev -
I am trying to buy Ai. My 30 day trial is up. It is asking for a serial number and I cannot find an e-mail with the number. What shall I do?
Please refer below link :
Creative Cloud pricing and membership plans | Adobe Creative Cloud -
I have the Creative Cloud Photography plan why am I being asked for a serial number?
I ordered the Creative Cloud Photography plan yesterday and I believe I haven't got the serial number. I've looked under My Products, I've looked under My Orders, I've checked my email...I just keep going in circles and I don't know how to start using the product that I paid for. :S
Branching to a separate discussion.
C2ro as a member of the Creative Cloud Photography plan there is no need for a serial number. If you are being asked for a serial number then there is likely a connection error preventing the active membership from being authorized on the computer. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve connection errors.
For more information on how to install Photoshop and Lightroom please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html. -
I cannot open my photoshop. Its asking me for a serial number, which I already have. However, it will not accept my serial number. I've had this program for 5 years and this has never happened.
If your Creative Suite version is #3 through 6, you might try running the CS Cleaner Tools in preparation for a re-install.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
If you have a legacy version, it may be that the activation servers for your product are no longer available.
Nancy O. -
I'm trying to download a song and it is saying this is the first time I have purchased from this computer but it isn't and now wants security questions answered and I can't remember them I guess keeps coming up incorrect please help
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
(89102) -
I need help locating a serial number for the 30 day trial of IWork. I would like to purchase it but can't get beyond that point. If it was emailed to me I don't have it anymore. How can I purchase the product?
Peter,
Apple doesn't sell iWork that way anymore.
You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
Jerry -
I have installed Lightroom 5.6 as an upgrade but am unable to proceed because it wants a serial number; how do I attain the needed serial number?
No, I did not have to purchase the upgrade. But here is what I believe my
error was: earlier today, I upgraded to LR 5.6 on my laptop. Then I
upgraded to the same on my desktop, but became confused and installed it
TWICE.
Is this the reason that Adobe is asking me to license Lightroom and to come
up with a serial number? (I have my serial # from LR4, but it does not do.)
Should I try to deactivate LR 5 and then try again to upgrade to it?
Or am I still confused and need to purchase the LR 5.6 upgrade? Thanks for
your help.
On Thu, Aug 21, 2014 at 5:44 PM, John Waller <[email protected]> -
Hoping for a solution since i need to have this iwork to 'work'.. Too many assignments need to be done and i am sick of going to the library to use the desktop there. Thank you =)
I think you have two separate issues & I'll try to answer in the order you need to address them.
First, it seems you have/had the trial of iWork '09 installed. It used to be that to update the trial to the licensed version with the box, you just inserted the DVD & ran the installer to convert the trial to licensed. This has changed with Snow Leopard. You now need to delete the trial & then reinstall from the boxed DVD. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Next, you need to update iWork '09 to 9.0.5. If you're not running the latest versions & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. They must be in the iWork '08 or iWork '09 folder in Applications. That iWork folder must be named iWork '08 or iWork '09. If it doesn't have the '08 or '09 Software Update won't find them & the updaters won't work. -
I downloaded a free trial of Premiere but it still asks for a serial number?
I made sure to click "start free trial" but for some reason it wants a serial number and refuses to work without one.
Nothing you can do:
Adobe trial software expired early
Mylenium
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