I downloaded the PSD trial. Worked in it. Saved my file. Now when I try to open it it says "not a valid photoshop file"

That depends on why it won't open. Most of the time it means the file is corrupted and unlikely to be recovered. If you saved it right after adding or copying a LOT of layers - then it might just be the layer limit and we can attempt to recover it.

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I created an image in Photoshop and saved it as the PSD file. Now when I try and open it it says it is not compatible with my version. How could this be when I created it in this version?

I created an image in Photoshop and saved it as the PSD file. Now when I try and open it it says it is not compatible with my version. How could this be when I created it in this version?

That depends on why it won't open. Most of the time it means the file is corrupted and unlikely to be recovered. If you saved it right after adding or copying a LOT of layers - then it might just be the layer limit and we can attempt to recover it.

WHEN TRYING TO DOWNLOAD THE LATEST VERSION OF ITUNES, I KEEP GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.dll was not found

AFTER DOWNLOADING THE LATEST VERSION OF ITUNES, I CAM GETTING AN ERROR WHEN I TRY TO OPEN IT. MSVCR80.DLL WAS NOT FOUND. UNABLE TO LOCATE COMPONENT. BEFORE I REMOVE THIS VERSION AND TRY TO RELOAD AGAIN, JUST WANTED TO BE SURE I WOULDN'T LOSE ALL 200 PURCHASED SONGS ON MY PC.

Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99220)

My i photos was working great a whille ago and now when i try to open it it loads forever and never starts what do i do ?

i was on i photo ealier and it was working fine after that i tried downloading adobe cs5 suite collection and than later i tried useing i photo and it opens up but it just loadds forever what should i do ???

Did you try to set it up again as new device?
How to back up your data and set up as a new device

I tried to update iTunes yesterday. The update failed. Now when I try to open iTunes it says that the version isn't localized and needs to be run in English. It has never been in another language.

I attempted to update iTunes yesterday. The update failed. iTunes now won't open and displays an error message that the program isn't localized and needs to be run in the English version. I'm in the US and the computer and program has never been used in another language. I tried reinstalling the full download for the new version and that failed as well. I logged out; shut down; restarted; retried the update; etc. Still no luck and the same message. Thoughts?

Solving MSVCR80 issue and Windows iTunes install issues.
Thanks to user turingtest2 for this solution.
Solving MSVCR80 issue and Windows iTunes install issues.
If the above doesn’t do the trick entirely, then use the instructions in the following as it applies to the version of Windows you are using:
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
You may be required to boot into safe mode to complete the folder deletion process.

I have a new iMac..purchased 7 days ago.You have made change it says "You can't open your current photo library using this version of iPhoto. I purchased the iLife software and installed it succesfully. Now when I try to open iPhoto it says that a

After I installed the iLife software, I cannot access iPhoto. I made sure that I am updated to the newest iPhoto. It gives me the following message:
"You can't open your current photo library using this version of iPhoto."
You have made changes to your photo library using a newer version of iPhoto. Do you want to quit and use the latest version of iPhoto, or do you want to create a new photo library?
What do I need to do?
Thanks
Matt

If you have no photos:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Create Library' and start.
Regards
TD

I just chose a 4 digit code for the lock on my phone and now when i try to open it is says it is the wrong code and has now locked me out of the phone for 30 minutes

how do i reset passcode to get into phone

you will have to have a computer with itunes to restore it to factory settings .. try to find an apple store near you

MY computer sayd that it is connected to the internet in the upper right hand corner, but when I try to open safari, it says that it is unable to connect. how can i fix that?

I just got this computer today, everything works fine but I cannot connect to the internet. The Wi-Fi thing in the top right corner tells me that im connected, but when I try to open Safari, it says that I am not able to connect to the internet. I have done everything the computer has told me, and i still can't connect. I need help please!!

The problem lies between your router and the ISP.
Pull the modem or router/modem power plug, wait about 30 seconds and plug it back in to establish a new connection to the ISP.
Try another website, another device and see if that works if not then call your ISP for assistance and/or reconfigure the router.
If your router isn't secure and you had bad leechers the ISP might have suspended the access or perhaps met the monthly data cap rate.
See these links too.
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

This is the Reader forum. Are you sure there is an Adobe program called Beyond Adobe?

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

I downloaded and installed Illustrator CS6 in Feb, 2014. Now, when I try to open the program it is asking me to sign in for a trial use. What happened to my software and how can I reinstall it?

CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Lightroom 5- I had the trial, then bought Lightroom 5. Now when I try to open LR5 I have to enter my key. It doesn't take my key. :(

Lightroom 5- I had the trial, then bought Lightroom 5. Now when I try to open LR5 I have to enter my key. It doesn't take my key.

Operating system?
Cloud or standalone?
Download or box version?
New purchase or upgrade?
How many characters in the serial number. DON'T post the serial number.This is

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document.

I've signed up for a subscription to acrobat pro and successfully download 2 days ago. Now when I try to open pdf it asks if I want to sign up again and will not allow me to open the document. Can anyone give me assistance?

Hi Mbs@adobe,
It sounds to me like you're trying to open a PDF via one of the Acrobat online services, not via Acrobat. Did you install the file that you downloaded after you signed up? Once you do, Acrobat will be installed on your computer, and you can run it locally (you don't access an Acrobat Pro subscription via the web--it works just like a version of Acrobat that you might purchase from the Adobe Store, or a large retailer).
Then, you'll open the Acrobat application from your desktop and choose File > Open to open your PDF file.
Please let us know how it goes.
Best,
Sara

I downloaded the latest version of Pages 5.0 and have been using it for days. Now, when I try to open documents created with this version, I'm advised that I need latest version of Pages to open. What's going on?

First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?

You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter

Downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?

downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?

Mavericks is not recognizing the .smi extension - on my Mac it thinks it's a RealPlayer document. You are not going to be able to do anything with this - it requires AppleWorks to be present to be updated, and you can't run AppleWorks on Mavericks (other than by the rather roundabout process of installing Snow Leopard Server in Parallels and installing AppleWorks on that, as described here).

I have just downloaded the latest update for Pages on my iPad and now it can no longer open up documents in iCloud and then just shuts down. What The.

i have just downloaded the latest update for Pages on my iPad and now it can no longer open up documents in iCloud and then just shuts down. What The.

Before the reset quit Pages like this:
Double click the Home button to show the screen with running and recently used apps. Each app icon will have a sample page above it. Flick up on the page (not the app icon) and the page will fly away and the app icon will disappear. This quits that app.

I downloaded the PSD trial. Worked in it. Saved my file. Now when I try to open it it says "not a valid photoshop file"

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