I downloaded the software for my All in One B-209-a printer on my HP G72 Windows 7 64 bit notebook

I downloaded and then uninstalled the software and drivers for my Photosmart Plus M-209a per support instructions I know 25 times. When I go the Start then All Programs and click on HP I can't find the printer or the Solution Center.
I checked Devices an Printers and the printer is there and checked off. I'm trying to open the Solution Center and get this message saying that the software download was wasn't completed.
I know I downloaded and then uninstalled the software and drivers for my Photosmart Plus M-209a per support instructions, I know 25 times.
Need Help.
HP 72-B60 Notebook Windows 7 1st Edition and  Photosmart Plus M-209a All in one.  I've been working on these for 4 days. 2 hours here 4 hours there and so on.. I'm stumped.

I suggest trying to download via a browser other than the one you used.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • TS3694 Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out.

    Why can't I update my iPhone 4 to iOS 5.1? Every time I try it gets all the way done downloading it; however when it's processing the file the page tells me "There is a problem downloading the software for the iPhone. Network connection timed out. Make sure your network settings are correct and your network connection is active. or try again later." and next to the file it has err = -3259. I have tried this 17 times and it won't work. My iTunes is completely up to date. I have made sure that my connection is fine and I have tried turning my firewall off with no avail. This has happened to me before but usually the update will go through after 2-3 tries, never to this extent. I don't know what to do. Help!

    Error -3259 is a network timeout error, usually. This article might help:
    http://support.apple.com/kb/TS2799

  • I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message: "there was a problem downloading the software for the i

    I have an old iPhone 3Gs with software version 4.3.5,  I am trying to use it again, and it works fine, but I have not been able to update the software.  Every time I try, I get the following message:
    "there was a problem downloading the software for the iPhone, the network connection could not be established".  This happens even though I have a working internet connection.
    Besides that, all the other functions work properly, even synchronize apps and library.
    Will I be able to update the software?

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • Error while downgrading from ios6(beta4) to ios5.0.1.. i am getting error "there was a problem downloading the software for the iphone" any idea???

    Hi,
        I tried to downgrade my iphone4s os from ios6 (beta 4) to ios 5.0.1(factory settings).
    but all the time i am getting the following error.
    "there was a problem downloading the software for the iphone "rams's iPhone" "
    pls help me to downgrade my device.
    I am from india, ios6 maps are not at all working for india so i want to go for old version so that i can have google maps.
    Regards
    Ram

    You couldn't go back to 5.0.1 even if you wanted to, it would have to be 5.1.1 but if you had a signed copy of the iOS 6 beta on your iPhone I don't believe you can go back.
    You can try Google to see if you can find a workaround. Despite the map issue, if you are a developer don't you need the Beta on your iPhone?

  • "There was a problem downloading the software for the iPhone....An unknown error occurred (-23)." What should I do?

    "There was a problem downloading the software for the iPhone....An unknown error occurred (-23)." What should I do?

    i have the same problem:
    I have an iphone 4s and I have been trying for months to update my phone from iOS 6.1.3 to the new one.
    I recently got a new computer (my old harddrive crashed and will not work at all) and I just now copied all my music and photos to the computer.
    Now I have been trying to update to the iOS 7.1 both on iTunes and on the iPhone but neither one work. I keeps saying "unknown error" .
    I am wondering if I restore it to factory settings and then update it will the install work?
    also since i have backed up to the iCloud and my computer..will i be able to recover my music, contacts, notes and photos???
    thanks in advance.

  • There was a problem downloading the software for the ipod. Network connection timed out

    There was a problem downloading the software for the ipod. Network connection timed out. This is for the latest ios for the iPod touch. Already walked through the steps to validate that all settings were correct with the firewall, Windows defender has been disabled. This has not been an issue with previous ios updates. Not sure what the issue here is.

    Hi,
    You might have to place your iPod in Recovery Mode:  http://support.apple.com/kb/HT1808. 
    Hope this helps! 
    ---likeabird---

  • HT201210 There was a problem downloading the software for the iphone "moh" The Network connection timed out.

    Hi
    I am trying  to  restore   my iphone 4 iOS 5.1.1 uding itunes the  latest version update. but always I am disconnected in the mid of the process sometimes an  getting  the  message :
    There was a problem downloading the software for the iphone "moh" The Network connection timed out.
    make sure your network setting are correct and your network connection is active or try again later.
    I  have  Internet  speed  of  12MB. and have  changed  different  USB cables and  laptop with Intel Core i5 .
    Is there any  one has  any  idea???

    i tried itunes in different computers and itunes recently installed .
    the issue that the  restore  never completed always freeze in the middle and giving the above note.
    There was a problem downloading the software for the iphone "moh" The Network connection timed out.
    make sure your network setting are correct and your network connection is active or try again later.
    Is there a way  to refresh the restoring update in itunes  ???
    in case  they proxy  or  Antivirus issue  it  suppose not not  to  start the  restoring  process  at  all Is not ???
    but  in  my  case  always start  as normal  then freez  ........ 
    any  other suggestion

  • I receive the following error message when trying to download and update my software on my iPod touch and iPad - "there was a problem downloading the software for the iPad/iPod "Mikki's iPad". T

    When trying to download and update the operating system software for my iPad and iPod I get the following message - "ERROR MESSAGE" There was a problem downloading the software for the iPad "Mikki's iPad". The network connection timed out. Make sure your network settings are correct and your network connection is active, or try again. later." Is this a setting on my computer - my network is working fine.  I didn't have any trouble before but have just started having trouble.  Please help...

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

    I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

    Hi Robertfrom Denver.
    Did you try the solution given, and if yes, did it work?
    I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
    I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
    HelenfromBroughton Astley

  • I've iPhone 4s, and I am trying to update it to iOS 5.1 I've downloaded the software from iTunes, but when I click to install it, it says: "There was a problem downloading the software for the iPhone 'Donnbjj1's IPhone'. An unknown error occurred (1480)"

    I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    HI, i'm having this error message [There was a problem downloading the software for the iphone "banster's iphone". An unknown error occurred (-23)] when im doing the upgrading to IOS 5. anybody know how to slove it? Thanks

    Yep, me to exactly the same problem,  the error message keeps telling me to check my internet connection  or try later.  Nothing wrong with my internet connection.  Is it an apple server problem?

  • There was a problem downloading the software for the iphone. An unknown error occured (-23)

    Hi,
    I cant seems to restore my iphone or even downloading the latest iOS 5 update. The error message is as per subject: "there was a problem downloading the software for the iphone. An unknown error occured (-23)"
    Anyone know how to resolve this?
    I have no issue with my network connection.
    thanks
    Alexis

    i had this problem too, check security updates, itunes update to 10.5, disable firewall and antivirus but still the same problem. Seems there is no answer to it.

  • IPad update Error- There was a problem downloading the software for the iPad .... network settings

    "iPad update Error- There was a problem downloading the software for the iPad X you do not have enough access privileges for this operation. Make sure your network settings are correct and your connection is active, or try again." is the error. The rest of iTunes, sycning, and ipad operations work. I am on OSX 10.6.8. iTunes is the most recent addition.
    I've been having this problem for a while but it has yet to go away. Any help please?

    OK. Good. The most likely culprit is either your firewall or anti-virus software. Temporarily disable both while you are doing the update (then, of course, turn them back on when you are done).

  • HT201210 I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please h

    I cant seem to be able to update to iOS 6.1 through my PC for my iPhone 5...The error reads: 'There was a problem downloading the software for the iPhone 'Thomas Honiball'. You do not have permission to access the requested resource".... please help!!

    Only developer's have access to iOS 6 now. Thus, if you are a developer you have have access to the developer's forum for iOS 6.
    Otherwise you have a bootleg copy and are on yur own./

  • HT201210 itunes is not downloading the software for restore

    im am trying to restore my iphone after it got locked for some dumb reson(locked = needs activation for no f**king reson).
    when i press the restor button in itunes i get a message "There was a problem downloading the software for the iPhone "My iPhone". The requested resource whas not found."
    i have been phoneless for about three hours now, and its really anoying coz i need to go to sleep and its my alarm...
    how the h*ll do i get this fixd?

    Hi ...
    From your iTunes menu bar click Store > Check for Available Downloads
    If that doesn't help, you may be able to re download the song. You won't be charged again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

Maybe you are looking for