I downloaded Yosemite last night but when I tried to update iPhoto, I got an error message stating that that app and several others couldn't be updated because they weren't paid for by the user id entered. I'm the only one who uses this computer.
I downloaded Yosemite last night and tried to look at my photos in iPhoto and noticed that needed updating. When I tried to update as requested, I got an error message stating that the app (and several others including Pages and Numbers) couldn't be updated because they weren't purchased by the user ID I had entered. I'm the only user of the computer and now I can't find my photos anywhere! Any help would be appreciated.
Thanks
Some folks have solved this issue by dragging the apps to an external disk, then disconnecting it, and then are able to download. Apparently it can arise if you upgraded from an OS the than Mavericks.
Failing that: Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.
Similar Messages
-
Attempted to update iTunes on January 23rd and it appeared to install properly. When I tried to open iTunes on January 24th, it would not open and gave me an error message that said "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)" I then tried to reintall iTunes and it again appeared to install properly but when it attempted to open, I was given the same error message.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I just upgraded to OSXYosemite on my Mac and then tried to use my Photo Shop. It said to download JavaForOSX2014-001-dmg...so I did. Then I attempted to open PS again and an error message came up which said, "an unexpected and unrecoverable problem has occurred. Photoshop will now exit. What should I do?
Which version of photoshop?
You'll probably need to reinstall photoshop and then apply any needed updates.
more info
Photoshop CS5: “An unexpected and unrecoverable problem has occurred. Photoshop will now exit“ after updating to Yosemit… -
I had sound on my computer last night but when turning on this morning there was no sound. It is not muted. Any suggestions. Also, when I try to run an event in IPhoto as a slide show, it shuts down.
Just to clarify, does iPhoto unexpectedly quit or does your computer shut down? For the sound problem, try here:
http://support.apple.com/kb/PH3837 -
Hi I bought an app - storytime for kids, it had just two books and i downloaded three more books but when i tried to download the fourth book the app is not responding. can you help me? thank you.
Try force quiting the app. From the users guide:
Force quit an app: Press and hold the On/Off Sleep/Wake button for a few seconds
until a red slider appears, then press and hold the Home button until the app quits.
You can also remove an app from the recents list to force it to quit. See “Opening and
Switching Apps” on page 23. -
I was upgrading my iOS last night but when I checked to see the progress ,the home page refused to show. After d apple icon comes on the screen immediately changes to show the iTunes icon with a charging port cable. What should I do?
That means that you have to connect your iPad to your computer and you need to use iTunes to restore the iOS. Software. Read this for the instructions.
iTunes: Restoring iOS software - Support - Apple -
I tried watching The Movie Project X After i purchased it and downloaded it o itunes but when i tried to watch it,it says itunes has stopped working. Yes i have tried reinstalling itunes and Quick Time Player but that does not help.
Let's try the following user tip with that one:
iTunes for Windows 10.7.0.21: "iTunes has stopped working" error messages when playing videos, video podcasts, movies and TV shows -
I did everything lllaass suggested and removed most of the itunes related components, but when I tried to remove itunes, I got the message, "The feature you are trying to use is on a network resource that is unavailable" so I was not able to uninstall it.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Why isn't there a phone number for iTunes Support? My only iTunes Support contact option is email. I submitted an email but the auto response indicates I have to wait up to 48 hours for a response! Am I the only one who thinks this is ridiculous???
oh whoops i forgot to tell you, i didn't actually find apple's number, although i think they have one.........what i did was i went onto the express lane and when through a series of steps and typed in my phone number and it was SUPER fast. It scared me that as soon as i pressed enter, not more than 30 seconds later, my phone started ringing. But that's the one you have to pay for.....
-
After updating my MacBook Pro to yeosemite I want my old desktop picture back. I did a full back up before the install. I found the "Settings" folder in Time machine but when I try to open it I get an error message saying "You can not open this folder. It is in TimeMachine".
Can you browse the Time Machine drive from Finder?
If you can and you know where the picture was stored ie on your desktop you can browse through the folder structure to the picture copy it and paste it somewhere on your new install before right clicking it and 'set as desktop background' -
I was using my wifi last night when I got an error message stating my ip address had been taken over. Then safari stopped working and i can no longer access the internet. I looked at my ip address and it states 000.000.000....can someone please help?
Sounds like a bogus pop up. In any case power down your Mac, your modem, your router. Then power back up in 1 minute sequence; modem, router, Mac.
-
I need to synch my iphone, ipod touch and classic to a Mac that I have and 2 I am about to buy. I have legally paid for all my music. If I use migration on my new Macs and clone the original, can I use my iAppliances on all 3 Macs?
Yes.
You can authorize up to 5 computers to play itunes music ( pre-itunes plus). There is no limit on itunes plus ( all itunes music for the past several years) and imported music.
You can sync as many ipods/ipads/iphones as you like to each of your computers. -
When I try to open iPhoto, I get an error message that says it can't open the application because it may be damaged or incomplete.
Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
Happy New Year -
Downloaded HGTV design program. When I tried to open it I got msg "MS Windows application not supported MOSX"
This would indicate that you downloaded a Windows version of the program. Check for a Mac version.
-
My iPad is not recognized by Finder or iTunes when it is plugged into the computer. i ran the Restore sequence and got an error message stating "The iPad could not be restored. An unknown error occurred (1611). Can this be fixed?
iTunes: Specific update-and-restore error messages and advanced troubleshooting - http://support.apple.com/kb/TS3694 - relating to iPad, iPhone, iPod touch, iTunes
Security software issues covered in: iTunes: Troubleshooting security software issues - http://support.apple.com/kb/TS3125
Maybe you are looking for
-
Using a recordset in a loop statement
Hello all, I am (still) trying to get an Excel spreadsheet for a dynamically created table. A crucial parameter of the problem is that I do not know the column names for my table at runtime, as it is created by a pivot query. I was very excited to fi
-
BAM Install Hangs whilst "Loading ADC Sample Data Objects"
Hi Just wondering if anyone has had the above problem whilst installing BAM in Windows? I installed the Enterprise Link, loaded database schemas etc all fine and during the last 20% of the BAM install the installer just stops and nothing else happens
-
Using EXECUTE IMMEDIATE for DML
What benefit is there to use EXECUTE IMMEDIATE for an UPDATE statement like the one below. EXECUTE IMMEDIATE 'UPDATE mytable SET bonus = v_bonus(i) WHERE empid =:empid AND sal =:sal' USING v_empid(n),v_sal
-
I want my contacts to be listed by first name on my iphone but they are listed by last name. Is there a way to change this so all of my contacts are alphabetized by first name?
-
HT1589 i just launched itunes and my library is gone, how do i restore my library?
i just launched itunes and my library is gone, how do i restore my library?