I downoland game for free but I paid 239 dkk
I downoland game Zombi Farma for free but I paid 239 dkk.
Here is answer from The Play Forge:
Hi Anna,
first of all, please check your receipt again,
if you've purchased anything else during the period it might appear as if it's related to Zombie Farm (Apples receipts are a bit hard to read to be honest.)
If this is indeed not the case and you have indeed not purchased anything from us, yet have been charged 239 DKK, there's obviously a big issue.
However, we're not in charge of the money handled in purchases, as Apple has chosen to be the only one controlling this.
As such you'll have to contact Apples support to get help with refunds.
You'll find it at http://www.apple.com/support/itunes/
We're sorry for any inconvenience this has caused you. :/
Ana here is receipt from my email:
Billed To:
[email protected]
Anna Szczawinska
Arildsgard30 , sttv
2700 Bronshoj
DNK
Order Number: M2M4K45SK5
Receipt Date: 10/10/11
Order Total: 239.00Kr
Billed To: MasterCard .... 9754
Item
Artist
Type
Unit Price
Zombie Farm, 50 Brains, Developer: The Playforge, LLC
Report a Problem
The Playforge, LLC
In App Purchase
239.00Kr
Order Total:
239.00Kr
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/
How to report an issue with Your iTunes Store purchase
It would help to tell us which game this is ????
Similar Messages
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Oct 10, 2011 2:13 PM
I downoland game Zombi Farma for free but I paid 239 dkk.
Here is answer from The Play Forge:
Hi Anna,
first of all, please check your receipt again,
if you've purchased anything else during the period it might appear as if it's related to Zombie Farm (Apples receipts are a bit hard to read to be honest.)
If this is indeed not the case and you have indeed not purchased anything from us, yet have been charged 239 DKK, there's obviously a big issue.
However, we're not in charge of the money handled in purchases, as Apple has chosen to be the only one controlling this.
As such you'll have to contact Apples support to get help with refunds.
You'll find it at http://www.apple.com/support/itunes/
We're sorry for any inconvenience this has caused you. :/
Ana here is receipt from my email:
Billed To:
[email protected]
Anna Szczawinska
Arildsgard30 , sttv
2700 Bronshoj
DNK
Order Number: M2M4K45SK5
Receipt Date: 10/10/11
Order Total: 239.00Kr
Billed To: MasterCard .... 9754
Item
Artist
Type
Unit Price
Zombie Farm, 50 Brains, Developer: The Playforge, LLC
Report a Problem
The Playforge, LLC
In App Purchase
239.00Kr
Order Total:
239.00Kr
Please retain for your records
Please See Below For Terms And Conditions Pertaining To This Order.
iTunes Store
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/uk/support/itunes/store/The Zombie Farms game is free but "in App" purchases during game play are not. You are being charged for the purchase of "50 brains" not for the game itself.
Note that if you purchased this game after entering your password, etc. there may be a period of time where someone can play the game and make purchases without needing to re-enter the password.
Did you give your iPod to your children to play this game?
Also, this is a user-to-user technical help forum you aren't speaking to Apple or Play Forge here. We are all just users like you here and can't issue any refunds. -
If i reset my ipad can i install paye games for free if i sign back into my apple ID. Please i need help because i need to update my games but i need to put in this billing thing and i want to get rid of it so then i cant buy games with my credit card
Hello,
As frustrating as it seems, your best to post any frustrations about the iPhone in the iPhone discussion here:
https://discussions.apple.com/community/iphone/using_iphone
As this discussion is for iBook laptops.
Best of Luck. -
Is there any way to get an ipad game for free when it was already paid for for ipod?
I was just wondering if a person can upgrade their ipod games for free to play on the ipad.
No.
If the app is universal ( work on ipad,iphone and ipod) then you can sync it to both devices. This is noted by the "+"
Otherwise you would have to buy both versions. -
The bottom rubber case of my macbook 13" late 2009 has expanded and has detached from the main body..As i'm not presently under warranty i wanted to know will the repair be free of charge for me. I had once got it replaced for free but in warranty. As i read some where in the support that apple had agreed with the defect and had decided to replace the bottom covers without any charge. And even if i'm charged for it what will be the amount will hav to pay for it..
ThankxHi,
Here's the Bottom Case Replacement Link
http://www.apple.com/support/macbook-bottomcase/
It doesn't answer your specific questions about cost... but it does advise to contact an Apple Store or an AASP...
Anyway have a look at it... if you haven't already..
Cheers and Good Luck... -
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Hello! I understand I can download Adobe Illustrator CS2 for free but I don't know where to. Can somebody help me out with this? Thank you very much.
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to my knowledge these downloads in Download Acrobat 7 and CS2 products is subject to certain conditions, for example: "The serial numbers provided as a part of the download may only be used by customers who legitimately purchased CS2 or Acrobat 7 and need to maintain their current use of these products."
Hans-Günter -
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Identifying iPod models.
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apps store said that the game is free but why the bill says it needs money?
please reply me soon!!!!
chan family
<Email Edited By Host>Did you add or change your credit card details when downloading the app ? If so then you've probably received a temporary store holding charge, which should disappear within a few days : holding charges. Or have you made any in-app purchases within the app (what app is it) ? If you log into your account on your computer's iTunes (Store > View My Account), what shows under your purchase history ?
As these are user-to-user forums, you are not talking to Apple here, I've asked the hosts to remove your email address from the post's title. -
I just got a macbook pro as a gift and i wanted to upgrade to mountain lion for free but i don't know where the laptop was brought? can anyone help me?
No one here would have any information as to where the MacBook Pro was purchased.
Contact the person who gifted the Mac.
Apple - See if you qualify for a free OS X Mountain Lion upgrade. -
I saw in utube, how to make an apple id for free, but can't use it, it says my id can't be verified.
By 'did not work' you mean ... ? Do you get any error messages ?
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test\
test
my friend playing"crime city hd" (he buy the stuff in that game for twices, but the third time can't, it's said to contact the itunes support to complete this transaction, about the credit card, he hv contact bank, said nothing wrong, pls adviseI suspect he needs to contact iTunes support
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Every time I would download games for free, always appear message "Verification Required". How that message does not appear and the free download smoothly.
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
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Did you check your purchase history to see what the charge was for?
It could be:
iTunes Store & Mac App Store: About credit-card authorization holds -
I recently purchased an iMac and found out that I can download OSX LIon for free, but have been unable to redeem on the Canadian site. According to their info Canadian systems should be eligible. How do I redeem this on the Canadian site?
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