I drop my iPod on the floor and now I only can use the home and power button and the screen won't work

I Drop my iPod on the floor and now the screen won't work but it looks perfect but when I touch it it doesn't do anything and the home and the power button work so can someone help

Try the remaining items of:
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              

Similar Messages

  • Hi,I dropped my new iPad on the ground ,the digitizer is cracked and screeched ,I still can use it but I want to replayced  the screen,what I can do n this case?

    Hi,i am sorry for my poor English,I dropped my new iPad on the ground and I damaged it,the digitizer is broken and the display is cracked and scratched ,I still can use it but I really want to replayced it ,what can I do in this case and also a new digitizer cost around 300 us,it is almost the half of the price of my iPad ,should I buy I new one,thank you indeed..

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
    iPad model
    Out-of-Warranty Service Fee
    iPad mini
    $219
    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
    $249
    A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
    Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
    You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
     Cheers, Tom

  • My ipod touch won't turn on....I've tried to hold the home button as well as the power button, but it still won't work.How do I fix it?

    Please can someone help me fix my ipod :/ Ive tried holding the home button as well as the power button but it did not work.PLEASE HELP ME!!!!!!!!!!!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Since upgrading to 4.0 and now 5.0 tabs do not have tab close buttons and I must use CNTL-W to close open tabs, what's the problem?

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    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    * Don't make any changes on the Safe mode start window.
    * https://support.mozilla.com/kb/Safe+Mode
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
    In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
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  • I updated to F.F.6 and I no longer can use my back or forword buttons?

    I can no longer use my forward/back button after updating to F.F.6 it worked fine before doing this. Please Help! Thank You

    Thanks for replying so soon,
    Got rid of McAfee about a year ago and double checked for SiteAdvisor and found nothing, also do not use Yahoo Toolbar.
    I also checked all my extensions which is not many and after going to F.F.6 almost everyone was disabled because it says they are not compatable I disabled the other 2 and rebooted F.F. and no change. I tried right clicking to go back and even held it down but it would not do anything? Any more ideas? Thanks for all your help!

  • I purchased a new iphone4 and it wouldn't sync with my backup as it needed the 5.1.1 update so i treated it as a new phone and now i still can't get it to sync up w the backup as i want it to bc it has it's own "identity". how do i sync it to my old phone

    my new iphone 4 needed an update to sync with my old iphone 4 which was runnung 5.1.1. I hit the "new phone" button in itunes and set up a new account to update the software and was thought i could still sync it to my phone. But now it considers itself it's own identity, when i plug it in and there is no option i can see to get it to sync my new phone with my old phone's info. frustrated. help?

    Transferring information from your current iPhone to a new iPhone

  • Had diagnostics check done at Apple Store. Passed Got home, pushed power button, and screen says No bootable device-- insert boot disk and press any key?

    What happened at the Apple store that caused my computer to do this.
    It passed the diagnostic check with flying colors. So I got the green light from the Genius to purchase the MacBook Pro.
    Got home.
    Pushed power.
    Screen says:
    No bootable device-- insert boot disk and press any key...
    What happened? He said it would be like a new MacBook Pro when I got home and turned it on. This isnt like that at all.
    Someone please advise me what to do? The Apple store is closed now.   :-(

    It's trying to boot from a Boot Camp volume that doesn't have a working installation of Windows. Restart and hold down the option key until you see one or more disk icons. Select the one representing your Mac OS boot volume and press return. When the boot is complete, open System Preferences > Startup Disk and set the Mac OS volume as the default boot device.

  • What is the newest version of iTunes i can use with OS 10.4.11?

    What is the newest version of iTunes i can use with OS 10.4.11?

    The maximum iTunes version is 8.2.1 for a G3, 9.2.1 for a G4 or G5 running Mac OS X 10.4.11, 10.6.3 for a Mac running 10.5.8, and 11 for computers running Mac OS X 10.6.8 or above. - https://discussions.apple.com/message/24186956
    iTunes 9.2.1 - http://support.apple.com/kb/DL1056

  • If my Ipad was stolen, I had erased all the data, but keep the Ipad on my account - nobody can use it without my permission?

    If my Ipad was stolen, I had erased all the data, but keep the Ipad on my account - nobody can use it without my permission?

    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    How to Find a Missing iPad with FindMyiPad
    http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
    Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
    Stolen iPad Database
    http://www.stolenlostfound.org/online-stolen-ipad-database
    Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
     Cheers, Tom

  • HT2729 i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer.  is this related to not having the proper itunes version vs ios?  I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...

    i downloaded 3 songs to my pc and sync'd my ipod and the songs do not tranfer.  is this related to not having the proper itunes version vs ios?  I cannot get the songs to sync, but I can move other songs to different playlists and they sync fine...any ideas what's wrong?

    Hi Dennis!
    I have a couple of steps for you to try in order to get those songs transferred to your iPod touch. First, make sure all of your software is updated with the latest versions. If the songs were downloaded from iTunes, you will also want to delete the songs from your library and then download them again from the list of past purchases on your iTunes account. An article about doing that can be found here:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/ht2519
    If you try a sync after those two steps and are still seeing the issue, then I would like you to try syncing the iPod by setting it to manually manage. An article outlining more information on manually managing your iPod sync can be found here:
    Managing content manually on iPhone, iPad, and iPod
    http://support.apple.com/kb/ht1535
    If you are still having issues after that, I have another article that can outline some other reasons why your songs may not transfer to your iPod, and it can be found here:
    Some songs in iTunes won't copy to iPod
    http://support.apple.com/kb/TS1420
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • The display on my iPod is extra large and I am have no idea why.  I tried the HOME button and the power button at the same time but that doesn't work.  I can't even enter my code to unlock it because I cannot scroll the HUGE display!  Any ideas??

    The display on my iPod Touch is HUGE and I have no idea why.  I tried the HOME button and power button at the same time.....no help.  I cannot enter my unlock code because I can't scroll without entering a wrong number!  HELP!!

    Using three fingers, double-tap the screen.
    http://support.apple.com/kb/TS3129

  • My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly

    My iPod touch was stolen and recovered.  I can use my Apple id for this site but the theif changed the Apple id needed to update apps etc and I do not know how to delete his acct. Any help with this will be greatly appreciate

    If the thief enabled activation lock on the device, then there is nothing that can be done.  Only the password for the Apple ID that it is locked with can disable activation lock.

  • I have an iPhone5 16 gb and a 120 gb iPod. All my songs won't fit on the iPhone of course. How can I just get some of them on the iPhone? I want to keep all my music on the iPod. I am VERY new to all this so be gentle and thanks.

    I have an iPhone5, 16 gb and a 120 gb iPod. All my songs won't fit on the iPhone of course. How can I just get some of them on the iPhone? I want to keep all my music on the iPod, but just want SOME of my music on the iphone. I am VERY new to all this so be gentle and thanks.

    You Sync the Music you want on the Phone via iTunes on your computer.
    See here  >  http://support.apple.com/kb/HT1386
    From Here  >  http://www.apple.com/support/iphone/syncing/

  • HT3302 My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    My Ipod touch 8gb will not turn back on no matter what i do i have tried just the power button, the power button and home button, and connecting it to the computer and the battery wasn't close to being dead non of them work what do i do?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • I am trying to connect my fathers ipod touch to itunes on my computer, how can i sync itunes on my machine with the ipod such that his songs don't get deleted and i could add new songs to it (mp3 on my computer)

    I am trying to connect my fathers ipod touch to itunes on my computer, how can i sync itunes on my machine with the ipod such that his songs don't get deleted and i could add new songs to it (mp3 on my computer)

    You cannot merge accounts.  Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37
    One computer using multiple iTunes Store authorizations - http://support.apple.com/kb/HT1206

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