I droped my ipad and broke the side of my screen.some parts of the screen dont work .is their anyway i can fix this? if i get the screen fixed is my screen going to responed ?
hi
I broke the side of my iPad and parts of the screen do not respond....is there an easy way to
fix this ? If I get the screen fixed is it going to respond?
Take it to an Apple Store or Authorized Apple Service Center for an assessment and plan to move forward.
You might expect to pay US$249 plus tax for out-of-warranty service for an iPad 2 if you are in the U.S.
Similar Messages
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HT3302 i dropped my iPad and broke the glass
i bought a ipad a few days ago. i dropped it and broke the glass. am i covered at all?
Warranties do not ususally cover that kind of damage.
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I had an I tunes account on my work computer and used my work e mail as my apple I'd for I tunes .
The company went bust and the computer went back and the e mail closed down so I have no access to my iTunes library .
Is their any way I can retrieve it .
Thank you .
Paul nurtonHello
That Apple ID will work a user name and password to log into iTunes. You can always download any previous purchased by following the steps in the first aticle below.
Download past purchases
http://support.apple.com/kb/HT2519
If you want to change your Apple ID, then check out the next article to go about doing that and what to do after you change it.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Regards,
-Norm G. -
i get ipad mini 3 weeks ago and unfortunatelly had an accident and broke the screen. can i get it fixed?
Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
The warranty will apply to the country of purchase. And if there is a problem needing repair you have to return it to the country of purchase.
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th, Air
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iCracked - Broken iPhone, iPod or iPad
http://www.icracked.com/
iReVamp Electronics Screen Repair ($99)
http://www.irevampelectronics.com/ipad-2-broken-glass-screen-repair.html
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Do It Yourself iPad Repair
http://www.ifixit.com/Device/iPad
Cheers, Tom -
Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
I tried to log on my new ipad and forgot the password combination. Due to several tries the ipad is locked up. I remembered the password but my ipad is still disabled. How do I get it going again?
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
how do I know if I have an extended warranty? I purchased Now 9, 2011 almost 2 years. I dropped it this morning and broke the screen. I want to replace it, do I still get a new one?
hudsonclub wrote:
how do I know if I have an extended warranty?
Enter your iPad's serial number in the following page: https://selfsolve.apple.com/agreementWarrantyDynamic.do
Your warranty and service options will appear. If you purchased AppleCare+ (AppleCare Plus) you may be in luck.
If you do not know its serial number you can find it stored in your last iTunes backup:
Open iTunes on the computer you used to sync the iPad and select Preferences…from the iTunes menu. (In Windows, choose Edit > Preferences.)
Select the Devices pane. Position the cursor over any of its backups. The iPad's serial number will appear in a popup window.
For a screenshot read: iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
Scroll down to:
Additional Information >
Getting the information from your computer >
If you have access to your computer, but not your device -
Hi, my iPad dies in the middle of a purchase for a game add on, when I charged the iPad and reloaded the game a box is on the screen that says " cannot complete your purchase" I can't slope this box, and cat play the game while it is there, I have tried removing the game several times and reinstalling but the box still appears, I even tried installing the game on a different apple I'd, and still the box is there, do you k ow how to fix this?
Hi Bev076,
I would try these ideas first:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If that doesn't resolve the situation, I would suggest reporting it:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Take care,
- Ari -
I reset my Ipad and now the only thing on the screen is an apple. Help!
Is you iPad jailbroken?
Restoring iOS software
http://support.apple.com/kb/ht1414
Cheers, Tom -
I downloaded the latest iOS7 to my iPad and then the screen went blank and would not respond. I have tried pressing the two buttons together and briefly get the Apple logo but still can not restart, the logo disappears. I have tried connecting to my iMac to restore the iPad but the device does not show up (I have an old iMac). What else can I do?
You need to be running Snow Leopard 10.6.8 at the very least in order to sync your iPad with iTunes so you could update your Mac, if it can be updated, and if you care to do so.
If that's not an option, you will have to find someone that can restore the device for you with their computer running iTunes or make an appointment at an Apple Store and ask them to restore the device for you.
I hope that you have an iCloud backup, because you will lose everything on the device when it is restored.
Snow Leopard can still be purchased in the U.S. Apple Online Store.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Also, I would not give up on the reset technique....holding down on the sleep and home buttons at the same time until the Apple logo appears. It takes about 10-15 seconds and sometimes just a little longer to get the logo to appear. -
When using the move tool and or crop tool my whole screen goes black
When using the move tool and or crop tool my whole screen goes black and reappears when I go to another tool???
Hi 25Z4P,
Could you please take a screenshot of the problem you're encountering. I'm sure it is a black screen like you're describing, but it would be helpful to assess what is happening.
Thank you. -
Dropped my ipad and now the screen is fuzzy can I fix?
dropped my ipad and now the screen is fuzzy, can it be fixed?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
I have both an Ipad and Iphone ( not so unique) But I ran in to a question. Is there a way I can send messaged to my Ipad from my Iphone? Is so Please realize that is is new to me and step by step is the only way I am going to figure it out. My iPhone is a 5s running 8.12 and Ipad 4 but not the latest version. Any thoughts?
Ty in advance ,
Eric ...
<E-mail Edited by Host>Yes, you can send Messages to your iPad 4 from the iPhone.
See here:
https://www.apple.com/ios/messages/
iOS: Troubleshooting Messages - Apple Support -
I dropped my ipod and broke the screen can i get it repaired for free?
I dropped my ipod touch the 4th generation and broke the screen. i have not had it for a year yet. My ipod still works and it is only the screen that is broken. I was wondering if i could get it repaired for free and if not then how much would it cost?
Thank you,
Meghan GReplace broken screen on i-device - https://discussions.apple.com/thread/3869709 - lllaass post. Similar one at https://discussions.apple.com/thread/3925666
Apple - Support - iPod - Repair pricing - http://www.apple.com/support/ipod/service/prices/
Accidental damage is not covered by the warranty. See links above for cost. -
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This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.
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