I dropped my 13" Macbook pro and there is a dent in it. I still have the warranty coverage. Will Apple repair the Macbook for free, or will I have to pay for the damage done to it?
Wanting to know whether apple can repair the damage done to the macbook.
You’ll need to pay. The warranty doesn’t cover accidental damage such as that.
(111851)
Similar Messages
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Well I have a new macbook pro and there is a software update available and after i update it, it keeps asking for the same thing to update over and over again! What can be done?
The App Store version sometimes gives problems. As you can't install 10.8.4 from the App Store, download and install the Combo edition > http://support.apple.com/kb/DL1659?viewlocale=en_US&locale=en_US This edition will work and will update OS X to the most recent version, in that case, 10.8.4
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I am trying to play a DVD on my MacBook Pro and transmit it to my TV (using my TV as the monitor) utilizing a VGA cable and adapter for the Mac but the only image that shows up on the TV is the MacBook wall paper, any ideas on how I can transmit the movie from my MacBook to the TV? I also tried an HDMI cable and had the same issue.
you are probably seeing the extended display.. to see ur main display go to pefrences then display steeings and turn mirroring on.
this will display ur mbp main screen. good luck. -
Hi All, I recently bought a Mac Book Pro and transferred all my photos from my hard drive onto the Mac. I realised that there were some folders which didn't have the camera information embedded in the files and these files refuse to open on iPhoto. I know that the folders that have the problem were not transferred to the hard drive via a photo transfer application (I have a Canon camera) but I simply copied them out of the photo card and onto my old PC.
Is there some way I can open these pictures on my Mac? They work fine on a PC.Thanks for your reply.
The files don't open in preview either. In preview I get the error message 'The file "xxxx_xxx.jpg" could not be opened. It may be damaged or use a file format that Preview doesn't recognize'. The folders with these un-openable pictures do not even get imported into iPhoto. When I try to import them I get an error message about the files being unreadable.
The color profile information on the un-openable files is not visible but I see that all the other files from my old drive are RGB. -
I have a new Macbook Pro and an old Canon ip Pixma 8500. I have downloaded the software from Canon but my printer settings will still not register it. Looks like I can print a colour calendar but not a letter!
Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps. -
I've lost the use of Appleworks by upgrading to 10.9.2.
Is it possible to partition the internal hard drive of my MacBook Pro and install an older Mac OS (10.6.8) on the second partition with OS 10.9.2 on the other? I'd like to be able to boot to the older OS when I need Appleworks and few other applications that aren't available on OS 10.9.2.
Any suggestions?
Thank you for your help.Hello again, WZZZ,
Here's an update. I was successful in creating two partitions on my internal drive, and in installing OS 10.6.6 on the second partition, as per your guidence. I now have it up to 10.6.8 with all the security updates and AppleWorks. A great thing.
Some thoughts:
• The partitioning had one hitch; it failed at first. But once I "repaired" the disc with Disc Utility the partitioning went thru.
• The partitioning took a long time in 'resizing the partition.' A few hours I think it was. Lots of progress bar watching.
• If I had it to do again, I'd size the two partitions differently. My original data was occupying about 230 Gb of the 320 Gb disc. I made the new partitions share the space, about 230 and 75Gb. That left very little available space for the main disc. I ought to have put some breathing room in there. As it is, it's an incentive to clean up all those files, especially all those iTunes files. I now have about 10% of available space there and mean to continue deleting.
So, all in all a good project that got me where I wanted to go. Thank you for your help.
Appreciatively,
wallah -
I just bought a new Retina Display macbook pro, and I plugged in my iPod touch (4th gen) into the new computer, but it will not show up, even after I typed in the passcode. How do I get my iTouch to sync with my new computer without restoring my itouch?
iOS: Device not recognized in iTunes for Mac OS X
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I'm using Preview with a MacBook Pro and MacOS 10.6.8. When adjusting sharpness in the Adjust Colour tool, images are not saved. Any hint? Thanks.
I too experienced the same issue. Here are my details:
Recently I bought a 15” Macbook Pro and last night I tried to connect and use a Edirol FA/66 Firewire 400 connected outboard audio interface using a Firewire 400 to 800 adapter then connected to a Firewire 800 to Thunderbolt adapter since the MBP doesn’t have a native Firewire port. What I observed is that the Edirol was not getting power from the bus nor did the MBP (running Yosemite) recognize the Edriol. At first I thought there was a problem with the Edirol since I haven’t used it in a while but when I connected it to an older MBP that has a native Firewire port, it worked normally. Is there a known issue with these sorts of external audio interfaces working properly with newer MBP running Yosemite? I’m hoping that a software update will fix this issue. -
Hi, Ive just got myself a Macbook Pro, and Im having problems with sound on movie files. The format is wmv and they play OK on a windows 7 laptop, and Im trying to play them now on the MAC. The picture is OK , but no sound. I have Flip4Mac - no diference
Download and install the free VLC for Mac - that should work:
http://www.videolan.org/vlc/download-macosx.html -
"It started malfunctioning so I uninstalled it".
That may have been necessary, may not have.
"I tried to reinstall and there is persistent error in installing. What is the problem?"
No clue.. you've not provided us any details.
"How can I solve this?"
Search these forums or google for the error occurring or post the error so that others can help you. -
I got a new macbook pro and some resin i can't find my library in the computer.
i got a new macbook pro and some resin i can't find my library in the computer its self.
alex000 wrote:
i got a new macbook pro and some resin i can't find my library in the computer its self.
Its no longer visible to the user. You can go to the folder by using the Go to Folder using username/library using the go to folder option to the right of the Finder labeled Go, then Go to Folder. Then you can see the contents of the user library folder. -
Why I still have to pay for iWork on my new MacBook Pro ?
I bought a new MacBook Pro in last Friday ,25 October. But there is no iWork pre-installed in the system.(ps. The system is OS X 10.9 now) When I try to install iWork from App Store ,,it shows I still have to pay for $19.99 for Numbers. Could u tell what happened and what should I do?
You shouldn't have to pay. Try these steps to solve your problem - apparently you aren't the only one with this issue:
http://www.apple.com/creativity-apps/mac/up-to-date/
Hope that helps! -
After a tryout with AdBlock, the videos on Facebook, on BBC and on some others websites stopped working and there's always a message asking me to install the latest version of the Adobe Flash Player. Even though it's already installed the situation remains the same since the last month.
Can I fix that just doing the upgrade for the Yosemite?Well, after hours of trying to figure it out I gave up and un-installed and re-installed that last verion of Adobe Flash Player and now it seems I can play games again in Messenger. Everything else had been fine just that. I can only figure it was because it was having a hard time updating the first time and took me 3 tries. So even though it said it was installed, apparently it wasn't done correctly.
Though when I couldn't figure out what was wrong at first I looked and checked to see all the things were enabled that were supposed to be and they were.
I even tried to go to the Adobe site and download the last version I had and couldn't find it. Kept coming up with the new version. Others said if you download a particular older version it may not have all the security features in it.
This really gets to be a bit much, especially when you're by yourself and have only a smattering of knowledge of technical things.
Thanks fore responding to my question.
DFelice -
How can I find the location of an i-pod shuffle, nano and touch that i have synced to my account? I have had each one stolen and would be so relieved if i could track there location as I know they are still in the county I live.
Also if i cant locate them can i at least remotely delete the libraries, and lock them so they are unusable to the thiefs, and i had a sony laptop worth £2000 stolen which I had used my apple account for a year is there anyway i can track that or retrieve the contents and delete them?
Please if anybody knows reply or contact me!!!! =-)
many thanksYou or Apple can do nothing to prevent use of the devices.
For the iPod touch if you turned on the FindMyiPod feature and wifi is on and connected yu may be ablt ot locate it and wipe it by going to iCloud, signing in and going to FindMyiPhone. However, if the iPOd is rectored that feature is deleted.
Report to police and change the passwords for all accounts used on the iPod. -
Where is the best place to get/read information on the pros and cons of updating my OS from Snow Leopard to the current OS?
I have an iMac 27" intel, purchased Nov 2009. I am currently using 10.6.8Apple OS 10.9 Mavericks:
Quick overview:
https://help.apple.com/osx-mavericks/whats-new-from-mountain-lion
OS X Mavericks supports the following Macs that are already running a minimum of Snow Leopard:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
Transitioning your Mac from Mountain Lion to Apple's new OS X 10.9 Mavericks
http://appleinsider.com/articles/13/10/23/transitioning-your-mac-from-mountain-l ion-to-apples-new-os-x-109-mavericks
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