I dropped my iPad 4 and all it showed was red and other fizzy colors, so I tapped the back but that only made it worse....
I dropped my iPad 3 and it caused the screen to go red and fizzy with like static, so I went online to find a soultion. The most common one and the one that worked the best for everyone else, tapping the back/front. I did this but this only caused it to become more broken, now all it shows is a black or gray box thing moving across the screen only half-way and then teleporting back to the left side of the screen. What can I do?
Sounds like a hardware problem. You need to contact Apple.
Here are some things that you can try but I don't want to give you any confidence.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again. Also, if you have IOS-7, read this.
Similar Messages
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I have an iPhone 4. My other half has one too. They were purchased and activated on the same day by her at the verison store. She does not have an iCloud account but I do. When I go to iCooud settings in my phone and then click on Backup and Storage it shows her as being the owner and I want to change that. Someone told me it was easy in phone settings without having to connect to iTunes. I have looked around in settings but don't know how to do it. Can someone tell me how to do that plz?
I have laready set up my iCloud account and verified it.
So the problem is this:
I go to settings > iCloud > Storage and Backup. There it says that MY phone belongs to my wife. I had been told that it is easy to change that specific thing to show that it is my iPhone. That is where I am having the issue.
With that being said, I try to do a backup to iCloud and it doesn't go through due to that. -
i really need help if anybody knows whats wrong or can help me fix this please do
Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success. -
170 photos was delute from my harddrive. ??
Last week all my photos(3500) was increase to over 60,000 I spend all day delutes the exdtra photos . what hapen?
Mike Jones
[email protected]The problem description in your title is incomplete.
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someone please help me!
The ipod is not a backup device. The music sync is one way - computer to ipod. The only exception is itunes purchases: Without syncing:File>transfer Purchases
Copy everything from your backup copy of your old computer to your new one. -
When I plug in iPhone (5.1.1) to computer, playlists show up on the iPhone (when plugged in), that do not appear when it is not plugged in. And I can't erase them. I have iTunes match, and deleted all my music on the iPhone, but that had no effect on the phantom playlist that shows up on the PC when I plug in the iPhone to the PC. I cannot manually move songs or playlists from the PC to the iPhone
Help greatly appreciated.Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this
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i got an iPad and all my app's, music, and movies are on it, but when i try to download some apps to mi iPhone, they doesn't appear on the purchased tab, how could i move them back to itunes so i can access thru iCloud? i have an 2nd generetion ipad and an iphone 5, thanks for you answers!
(I think the daughter got he better end of the deal!) I believe if you change the password and user id one of the devices it will stop that from occurring. But I'm not the one to tell you how to do it; someone like "Illaass" (Illaass seems to know how to correct / fix almost anything!) will know how if you don't. Just look for the "cat" icon.
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I turned off my ipod and when i went to turn it back on again it showed the apple but thats all it shows. I can restart it by holding the power button and the home key but it never turns on.
Try connecting it to your iTunes library in Recovery Mode and restoring it. See this article for help on getting your iPod into Recovery Mode.
http://support.apple.com/kb/ht1808
B-rock -
Just updated my Apple TV and all it shows now Is a picture of it needing to be plugged into iTunes, do I really need to buy a micro USB cord? This seems absurd!
This indicates the device is in recovery mode.
Connect it to a computer running iTunes and restore it. -
I can receive, but not send emails on iPad. All settings checked several times and with internet provider. imap settings confirmed as ok. Account deleted and set up under guidance of service provider several times - problem not solved - help!!
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Having switched from iPhoto to ICloud Photo I find that their are many, many double and triple photos. Just added a small folder of photoes and all are showing in photos as doubles. What am I doing wrong?
Martin,
I am not sure, however you may want to post in the Photos forum, please click Photos for Mac to get there. -
Does ipad support all my MS Office docs and files when I have switched from PC to Mac?
Does iPad support all my MS Office docs and files when I have switched from PC to Mac?
A simple sreach on the App Store in iTunes will bring up dozens of them for you to choose from.
Allan -
what can i do when my iphone 4 doesnt respond to anything and all it shows is the usb cable under the blue itunes icon?
try using iTunes
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My MacBook Pro HD crashed. It is all up and runmning except for one issue. I have about 200 songs on my iPhone but have only gotton 53 back on my laptop from my iPhone and those are the songs I purchased via iTunes. How do I get the rest of the songs from my iPhone back onto my HD.
The songs I'm not able to import casme from CD's. Nothing from napster etc.
I've tried and tried to import them rom iTunes vis "Library" " Import"Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I created an iCloud account and also had to get more space so after I have made the purchase, I am unable to backup my phone! I have a stable wifi connection at home and all I see for hours and hours is "Backing Up .. Estimating time remaining"!!!!! Plz help I'm unable to make the backup as I need to transfer all my data on my new iPhone 5S
This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail. To troubleshoot these, try deleting your last iCloud backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, tap your device under Backups, then tap Delete Backup. Then go back and turn iCloud Backup back on and try backing up again.
If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail. To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again. If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again. If it succeeds, turn some of your apps to On and try backing up again. If it succeeds again, turn some more apps to On then try again; repeat this process until it fails. Eventually you'll be able to locate the problem app and exclude it from your backup.
In the meantime you can back up your phone to your computer by connect it, opening iTunes and going to File>Devices>Back Up. Also be sure to transfer your purchases (File>Devices>Transfer Purchases). Then set up your new phone and when given the option, choose Restore from iTunes Backup and follow the prompts to restore this backup to your new phone. This will be much faster than using iCloud anyway.
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