I dropped my iPad and the screen went blank. I cannot get it to come back on.
I dropped my ipad and the screen went blank. I cannot get it to come back on.
Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears. If that does not work you need to take the iPad to an Apple store genius bar to have it evaluated by the technicians.
Similar Messages
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I have a first generation iPad and the screen went completely green on me and locked up. I was able to unlock it, but now there's a green haze all over the screen. Anyone know what the issue could be and how I can get it fixed?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Out-of-Warranty Service
If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)
iPad model
Out-of-Warranty Service Fee
iPad mini
$219
iPad 3rd, 4th generation
$299
iPad 2, iPad
$249
A $6.95 shipping fee will be added if service is arranged through Apple and requires shipping. All fees are in US dollars and are subject to local tax.
Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPad that has failed due to contact with liquid may be eligible for out-of-warranty service. See http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
You may can get the iPad repaired at 3rd party repair sources for less $, however, any remaining Apple warranty will be voided.
iPad Repair & Screen Replacement Services
http://www.ifixyouri.com/16-ipad-repairs
RepairZoom iPad Repair
http://www.repairzoom.com/ipad-repair.html
Mission Repair
http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
iGadgetResQ
http://www.igadgetresq.com/ipad-repair/
Cheers, Tom -
I dropped my ipad and the screen blacked out and could not be turned on even after pressing the sleep and home button.
I tried connecting the device to my computer and itunes said that it could not identify my device.What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Please help! I dropped my phone and the screen went black but I can still hear when I get a call or text.. How can I fix this?
See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
While using IBOOKS I touched something on the screen and the screen went blank and I can't get back to normal IBOOKS screen. How do?
Try to reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally. -
I plugged my iPhone 4 into my computer with the USB charger cable, and the screen went blank and came up with a picture of the usb cable with an arrow pointing to iTunes....Can anyone help get this fixed????
Connect your iPhone to iTunes and restore or follow the prompts.
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Hello, I received a message to set my icloud and the screen went blank, the computer will reboot and now asks me for a PIN code unknown to me, what should I do?
It has been remotely locked by the owner, or by someone who knows the owner's Apple ID and password.
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I used Cmd +Q to close a programme and the screen went blank and even tho the power cord is attached the macbook is not powering up any ideas
Reset SMC. http://support.apple.com/kb/HT3964
Choose the appropriate method.
Best. -
Ipad was dropped onto carpeting and the screen just went blank. It will not show turn off slide, nor will it display the apple icon. Pusing both home and on/off button together also does nothing. The screen barely displays any light when the home button is pushed. I am able to sync it but the screen is not displaying anything.
A few iPad users have been successful in "reviving" an iPad after a drop. Turn the iPad over and give it a HARD SLAP in the back. May take several slaps.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
I tried to ru nthe new update on my phone and the screen is blank and wont reset the only thing that comes up is the itunes logo and a picture of the charger beneath that how do i fix this so my phone will turn on, this has happened twice before
Hello, djernigan.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring or updating an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeledGet more help in the second article below.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
Cheers,
Jason H. -
I dropped my ipad and the screen turn dark blue everytime i push the home or the lock button
please help me
i did the same and the screen turned red and unstable. but after tapping on the back,carefully, a few times and turning off a many times, now overnight ALL is normal again! so, dokumenter not panic, but try a few soft tricks before repair shop visit! after all, APPLE makes good quality products!!!
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is anyone else experiencing this problem? what do I do to fix it? I can't revert back to 6.... HELP!
Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
so i just got new service with Verizon on the 4 of July and the phones when on sale or should i say drop in price i return to the store to get the different back . i call verizon nice lady told me i will be able to get my money back just go to a verizon store. I came into the store i didn't want the money back i just wanted more things for the phone like the cool mophie case gold to match my phone she come back out after 30 minute of me waiting to tell me im sorry but we cannot give you your money back and i ask her why im still with in the 14 day return period and was told that i can get the different back i try telling her that all i wanted to do is get the case and the different she can put to the account. she kept saying no it cannot happen so i ask to speak to a manger and she would not come out she stay in the office and the lady that was helping me was just going back forth with me and the manger i told her i would like to cancel the service and i just go back to my old phone company she wouldn't cancel the service with me told me now the manger would put a credit to the account and i can order the case that way with really don't make sense to me if you can credit my account why is it i cannot get credit for my case today and i really don't know as she kept saying to me, i didn't want a credit to my account i want my case .
Maybe 5 minutes max?
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HT4528 my iphone 5c screen just went blank I cant get it to come back on
my i phone 5c just went blank and I can't get the screen to show back up
Could be the battery is completely drained. Plug the phone into the charger that came with it and plug that into a known good wall outlet. Wait about an hour. Then while it is still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If the phone restarts leave it plugged in to the charger until the battery is fully charged. -
I have an appt at the Leawood, KS office tomorrow (thurs at 1:30 pm) I need to cancel due to car trouble. I rescheduled for friday but can't find how to cancel the appt tomorrow.
I dropped my ipad and the screen is blueThese are user forums. You aren't speaking to Apple here. We don't make nor reschedule nor cancel appointments. Call where you made the appointment.
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