I dropped my iPad mini on the floor, but it was not at all a big drop and landed firmly but the lightning cable inside my iPad cracked and from now on I have been using my sisters iPad charger(the same as old one) and now it take 4 hours to charge 8% HELP

I dropped my iPad mini on the floor, but it was not at all a big drop and landed firmly but the lightning cable inside my iPad cracked and from now on I have been using my sisters iPad charger(the same as old one) and now it take 4 hours to charge 8% HELP!!

It sounds like the drop damage more then just the lightning adapter.
I suggest you take it to Apple and ask them to check it out for you.
Allan

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I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

I am a CC subscriber and trying to update lr5.7 and I am told to got to my CC folder and click on install. The problem is, LR is not in my file. I guess I have been using my original lr that I bought years ago. What now? How do i get lr into the CC file?

Gary116 please remove and reinstall Lightroom by following the steps listed in CC desktop lists applications as "Up to Date" when not installed. The version of Photoshop Lightroom available through the Creative Cloud Desktop application supports your Creative Cloud Membership.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer no problem with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium

I have been using my husband's apple id in my old PC. When I purchased a MacBook Pro, I created my own. Because I wanted to have access to my old purchases, I changed my husband's original ID's e-mail address to my e-mail address. Now I can't update s/w.

I have been using my husband's apple id in my old PC (ID A). When I purchased a MacBook Pro, I created my own Apple ID (ID B) and started using my laptop and updating the S/W with this ID.
Because I wanted to have access to my old purchases, I changed my Apple ID's e-mail to another e-mail that my husband uses (ID B->ID C).
Then I changed my husband's original Apple ID's e-mail address to my own e-mail address (ID A->ID B).
Now I can't update any s/w through the Apple Store and I get the message that "Sign in to **********@hotmail.com to update applications for that account.". The e-mail address is ID C. How can I associate my laptop in the AppStore with ID B which is the one that have all my purchased applications and contains my own e-mail address?
I would appreciate your reply.
Dimitra

You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway...

I don't know what to order. I want PS for photo editing and some composting. I don't do any website work or sharing yet. I have been using elements for a few years and also have Lightroom 5 on my desktop. I don't want to spend $1000s for a bunch of stuff

I don't know what to order. I want PS for photo editing and some composting. I don't do any website work or sharing yet. I have been using elements for a few years and also have Lightroom 5 on my desktop. I don't want to spend $1000s for a bunch of stuff I don't use. Any advice on what to buy?

Well, there is a whole world of free or affordable software out there like GIMP, PDPaint and similar. Otherwise if you want to stick with Adobe stuff signing up for the CC photography program would be the most cost-efficient way...
Mylenium

Why am I suddenly getting this message from a page I have been using for 6 months(Error code: sec_error_unknown_issuer) how do I get my page back?

Why am I suddenly getting this message from a page I have been using for 6 months(Error code: sec_error_unknown_issuer) how do I get my page back?

Did you reset Firefox recently?
*https://support.mozilla.org/kb/reset-firefox-easily-fix-most-problems
If that is the case then you may have lost intermediate certificates that were stored in the cert8.db file in the Firefox profile folder.
Check out why the site is untrusted (see the Technical details) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
Some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer.
You can see more Details like intermediate certificates that are used in the Details pane.

TS4268 Why have I been charged for iMessage activation now, when I have been using iMessage for more than one year?

I received a message on my iPhone saying that some charges could be applied due to activiation of iMessage. My question is: why have I been charged now, if I had already activated iMessage and I have been using it for more than a year.

We are basically users and can't really help with activation. So unless a staff member can check in, you need to speak to Customer Service.
http://helpx.adobe.com/x-productkb/global/service1.html
Serial number and activation chat
or
800-833-6687
Monday—Friday, 5am—7pm PT

I have been using a jam classic wireless speaker on my macbook pro and all of a sudden it doesn't connect anymore. any idea whats wrong?

I successfully paired a Bluetooth HMDX Jam Classic Wireless Speaker with my macbook and have been using it for months. Then suddenly it will not work. Has anyone else had this problem. It isn't the speaker. The best buy guys tested it and it still works with other devises. Got any ideas?

Hello there, BeckyBoyette.
The following article offers up some great Troubleshooting Tips for issues with Bluetooth:
Bluetooth Quick Assist
http://support.apple.com/kb/ht1153
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have been using FF 3.6.16 for 6 months or so and now am trying to upgrade to FF 4.0 to use the synch feature with an ipad. How do I find out if I have a FF acount? Is using FF synonomous with having an account?

You just made me create an account to find out if I have an account.
All I want to know is if I already have an account? How do I do that? Did I have to have had an account to be using FF 3.6.16, as I have been for 6 months or is an account requirement new to FF4?

If you haven't already used Firefox Sync, you don't have a Sync account.
If all you want to do is use Firefox Sync, you can install the Firefox Sync extension into Firefox 3.6.x versions. <br />
https://addons.mozilla.org/en-US/firefox/addon/firefox-sync/

When i try to restart firefox after i have closed it i get a message that firefox is still running Have to restart pc most of the time. Is a big wast of time.So have been using internet explorer most of the time

I must close firefox to run a program called c cleaner to remove unused items the browser saves on the computer . In order to clean up items on firefox i must shut firefox down then have the problem when i try to restart firefox after the the unused items are removed as the pc thinks firefox is still running. Have to reboot to start firefox. Other browsers are normal with no problems

I have sometimes seen Firefox give such a message, and do not know the reason for this. As you mention Internet Explorer I assume you are using a Windows machine.
Try using task manager to stop the firefox program.
Shortcut keys [Ctrl][alt][del] in XP, all pressed together will get task manager.
Another method is in Start -> Run keying in the command "Taskmgr" and hit Return
Once TaskManager is showing click the process tab and look for "firefox.exe", right click on it and use "end process" that should stop Firefox without you needing to restart the computer.
I am not sure why you need to use'' "c cleaner to remove unused items the browser saves on the computer "''
Tools -> clear recent history, may help
You may also be interested in the [[Private Browsing]] feature.
''I have just noticed someone else posting about this article that may be of interest''
[[Firefox is already running but is not responding. ]]

Had the message msvcr80.dll was not found--it told me to downlaod i tunes--but i cant even download i tunes now

I had i tunes but the other day,but this came up
msvcr80.dll was not found and it told me to re-install
this application and to download i tunes again.
so i uninstalled i tunes and now i cant install i tunes

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

Have been using FaceTime for long time with same person, for the last two weeks when trying to connect, we get connection failed message, something change in settings that we should look at?

Now getting FaceTime failed message when trying to connect with a person that were connecting successfully with up unto two weeks ago, has something changed?

Take a look around you here in this forum. Many people are talking about having problems using FaceTime. A few users claim to have contacted Apple and Apple says that they are aware of an issue with FaceTime and that they are working on it.
Some users claim that upgrading to iOS 7 solved there problem with FaceTime. Take a look around the forum and read some of the other discussions.

I have been using Firefox with no problems recently updated to new version and now getting message "The proxy server is refusing connection firefox is configured to use a proxy server that is refusing connection" what do I do?? thanks

As above, was using the updated version for a short time before this happened

You may have installed an extension that made changes to the connection settings.
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily.

Ipod nano (6th gen), appears under devices in itunes and all songs play properly. Upon ejecting from PC, ipod says 0 songs but still 14gb/14.88 have been used up. What is the problem here?

Pretty much what I asked in the question. Plugged the ipod back into the PC and it still works fine under Devices in itunes and all the songs re-appear here again. Havent been syncing with any different computers

I requested that your post by moved to the iPod Nano forum. This is the iPod touch forum.

I recently bought a 13" Mac Book Pro i7 dual core processor and everything was just fine until now. I have been using iMovie for about a month and it runs perfectly, but now I can't seem to use it for more than 20 minutes without iMovie crashing. Help?

When iMovie crashes it also makes my compute very slow and unpleasant to use. Has anyone else had this problem before? Should I take my laptop to the genius bar? I owned this computer for over a month now.

check out this link which answers your question http://support.apple.com/kb/HT1242
after re reading your post, I think you need an SMC reset instead: http://support.apple.com/kb/ht3964
what does activity monitor show? screenshots?

I dropped my iPad mini on the floor, but it was not at all a big drop and landed firmly but the lightning cable inside my iPad cracked and from now on I have been using my sisters iPad charger(the same as old one) and now it take 4 hours to charge 8% HELP

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