I dropped my iPad on my MacBook Pro and it put a little dent on top of the aluminum cover. When I opened it the screen was cracked in that location. Plz help.
I dropped my iPad on top of my MacBook. The screen is cracked and would like to know how to fix it. Plz help
Csound1, free speech should have a place in this forum. Bless, you have 13,000+ points one day they might make you a moderator and give you a little badge. Isn't it ironic that Apple and their fanboys have became "Big Brother"?
As the old cliche goes ,"There's no harm in trying". If you can't afford a bill for several hundred bucks, then I would welcome all honest feedback and evaluate my options before paying a large repair bill.
If you don't agree with it don't use it.
There have been many stories of people getting free replacements, a close friend has received four replacement iPhones after the screen cracked from dropping it.
Screens crack due to a variant of reasons, humidity/climate change. If someone punched it and broke it deliberately then of course it shouldn't be replaced but it should be able to withstand some drops/pressure on top.
It may not be under warranty but you will find people who got a nice genius to replace it anyway.
Similar Messages
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I just got a new MacBook Pro, and I tried to bring across my files from my last mac using time machine. After it was done copying I can't find my files anywhere but the space (about 130gb) has been used on my hard drive. Does anyone know how I can get to them? I did change my user name from 'user' while it was copying, could this have something to do with it?
You don't want to do that by copying.
Your best bet, by far, is to use Setup Assistant. If your Mac is running Snow Leopard, see Using Setup Assistant on Snow Leopard or Leopard.
If it came with Lion, it's a bit different: Using Setup Assistant on Lion -
Hi!
I recently destroyed my macbook pro and lost all my info. I need to redownload my programs. I bought CS5.5, but was upgraded to CS6 because it was purchased just a few weeks before its release. How do I do this? Thanks!Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I have two iTunes accounts and was wondering if i can merge them together. I've a new macbook pro and haven't plugged my iPhone in it yet in fear of losing my songs from the previous account.
Go to the Music section of your Library (very top-left corner) and see if your songs are there. The "Purchased" playlist may have been deleted or gotten corrupted, but if that happens it's not a big deal because your music should still be in your main Music Library.
If your music is NOT in the Music section of your Library, then go to the iTunes Store homepage and find the Quick Links list on the right side. At the top of that list, click Purchased and you can redownload all of your previous content that you might have lost. -
I have a MacBook Pro and it is Software is Mac OS X Lion 10.7.4 (11E53). Is this the new operating system or I have to buy the new one? The only thing missing is the Messages.
And yes, you need LOTS of Internet to get the latest cat. The installer file is just 4.5GB in size, so on most internet connections it will take awhile to download. Once that happens, you will have a choice to install it on top of your existing Lion partition, or onto a different one, that can even be a totally blank one.
Since you probably don't want to redo the wait, be sure to quit the installer as soon as it finishes downloading and starts up automatically. Then save the installer (called "Install OS X Mountain Lion", and found in your Applications folder) onto another disk before going thru with the installation. When it concludes, it will erase itself. -
I left my headphones into my new macbook pro and now there is no volume through headphones or without. I have tried to reset the audio port and it is not on mute. Any ideas?
Go step by step and test.
1. System Preference > Sound > Output > Internal Speakers
Highlight Internal Speakers / Headphones
Make sure that Mute is not enabled.
2.Plug in and remove the headphone.
If you see red light in the headphone port, plug the headphone
in and out of the port 5 or 6 times to flip the microswitch inside.
Sound output may be stuck in the digital mode.
3. Reset PRAM. http://support.apple.com/kb/PH4405
4. Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
5. Applications > Utilities > Audio MIDI Setup
Audio Devices window
Side Bar
Click the Built-in Output.
Under Mute any of the boxes checked? If so, uncheck it. -
i just got a macbook pro and i put my icloud information in and i can't find my music, tv shows or even movies in itunes
Music and other purchased media doesn't sync to your Mac from iCloud, it must be downloaded to your iTunes library, as explained here: http://support.apple.com/kb/ht2519.
If they are on an iOS device, they can also be transferred to your iTunes library by opening iTunes on your Mac, authorizing iTunes for all Apple IDs used to purchase the media in Store>Authorize This Computer, then connecting your device to your computer and going to File>Devices>Transfer Purchases. -
i have a macbook pro and i put a 500 gb hard drive but know pro wont start up but when i firewire it to another mac the harddrive seems to be fine
When you formatted the drive, before installing OSX, did you click Options on the Partition and select Mac GUID Bootable ?
Just because it mounts as an external does not mean it's a bootable Volume ... -
I'm about to buy my first MacBook Pro and I need a little help
Hi everybody!
I'm about to buy my first MacBook pro and I have no experience on mac so I would be really thankfull if someone guides me to get an appropriate Notebook
Here are some imformations about what I want from a MacBook Pro:
1) I have a limited budget so the price can not go anywhere upper than 2,000 dollars
2) I'm a graphic designer working with photoshop, 3ds max and maya so I need strong CPU and VGA card
3) 15 inches and high resolution
4) Absolutly Lion OS
5) weight doesn't matter!
6) Ram doesn't matter cause I can upgrade it myself later when I got enogh money
7) Hard capacity doesn't matter (I can upgrade it later too)
8) It would be much better if it got HDMI port
That's all
Thanks for reading and answeringExcept for #8, you're talking about the new entry-level MacBook Pro for $1,799.00 (see at http://store.apple.com/us/configure/MD103LL/A). It's a little less expensive at Amazon and you won't have to pay tax on it until you file next year instead of up-front.
It will do everything you need and, yes, you can upgrade it yourself when you get more cash. In fact, if you're willing to spend another $160 (still under your $2K limit) you can go ahead and upgrade the RAM to 16 GB. Later, spend $400 and put in a 512GB SSD.
Now to item #8. From monoprice, you can get a Thunderbolt-to-HDMI adapter for under $7 - click here.
You'll have exactly what you need for under $2K. Go for it...
Clinton -
I have recently updated my MacBook Pro and now it crashes once my Desk Top completely loads
Has anyone had a similar problem after loading the latest operating updates?
After switching on the MacBook Pro and entering my password, all goes well until my desktop and icons load. Once this happens it switches itself off.
SOlutions Inc have backed up everything for me, reloaded the older version and all is fine. Then once they try and upload the latest version the whole issue starts again!! This is starting to cost me money!
The Genius Bar at Brighton can't get me in until Sunday 19th April, can anyone help with this issue? I am a novice so any ideas need to be pretty straight forward.
Many thanks
Bonsai Bill1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
I am looking for a solution to whether if it is best to get two hard drives or one that can do two things that I want.
I am looking for a hard drive format that can both back up my 500GB Macbook Pro but I was also wondering if I could also put movies on it from another hard drive that is PC based. Would partitioning the hard drive work for this? I don't know what are the best formats to use.
If this is too hard it might just be easier having a separate 500GB hard drive for back up of my Mac and another bigger hard drive for the movies etc (the files are probably bigger than 4GB). Any help would be greatly appreciated as I need to make a decision soon!Csound1 wrote:
Microsoft has not released the official exFAT file system specification, and a restrictive license from Microsoft is required in order to make and distribute exFAT implementations. Microsoft also asserts patents on exFAT which make it impossible to re-implement its functionality in a compatible way without violating a large percentage of them.[13] This renders the implementation, distribution, and use of exFAT as a part of free or open-source operating systems or of commercial software, for which the vendors could not obtain a license from Microsoft, not only technically difficult, but legally impossible in countries that recognize United States software patents.
Can't help with that, if one is using a Windows machine then they are subjected to their rules and control.
Limited support outside Windows and Mac OS X operating systems as of 2012, when most consumer electronic devices could only handleFAT12/FAT16/FAT32, rendering exFAT (and flash memory formats using it) impractical as a universal exchange format.
The OP said they plan to store movies on the external drive.
Many movies today are well over 4GB in size, thus exFAT has to be used and formatted on the PC, which the Mac can then read.
Older Windows NT versions up to Windows Vista without Service Pack 1 do not support exFAT.
Irrelevant, Microsoft provides a free download of exFAT for Windows XP, and Vista shouldn't be running on pre SP1 anyway.
Some distributions of Linux have begun to include support for exFAT. It is however, only available as a file system in user space, as it's not supported by the kernel.
Irrelevant, OP is using Windows and OS X, not Linux and if they did Linux can read the files at least and transfer, which is all they care about really.
Windows Vista is unable to use exFAT drives for ReadyBoost. Windows 7 removes this limitation, enabling ReadyBoost caches larger than 4 GiB.[14]
Irrelevant, the OP's is intending to use it as transfer drive between Mac's and Windows for movies.
The standard exFAT implementation only uses a single file allocation table and free space map. FAT file systems instead used alternating tables, as this allowed recovery of the file system if the media was ejected during a write (which occurs frequently in practice with removable media). The optional TexFAT component adds support for additional backup tables and maps, but may not be supported.
Some relevancy, but only exFAT can handle 4GB+ files between Mac's and PC's, so the need outweighs the possible problem.
The OP needs to follow the standard Windows practice of "safely removing hardware" before physically disconnecting the external drive. If a write is occurring, it won't allow disconnecting until the write is finished.
Support for up to 2,796,202 files per subdirectory only.[1][nb 3] Microsoft documents a limit of 65,534 files per sub-directory for their FAT32 implementation, but other operating systems have no special limit for the number of files in a FAT32 directory. FAT32 implementations in other operating systems allow an unlimited number of files up to the number of available clusters (that is, up to 268,304,373 files on volumes without long filenames).[nb 4]
Not a issue, only in extreme cases of a lot of small files. The OP plans to use it for movies which are usually large and take up a lot of space on the drive.
IMMO It looks like you just ran off and copied something to argue your point when all the points are basically irrelevant.
There is only one format that can easily share 4GB sized files between Mac's and PC's without further complications.
It's ALSO possible to install MacDrive on the PC and format the drive on the Mac HFS+, but I didn't recommend that because I know it's a hassle just like third party NTFS writing software is a hassle on Mac's.
If you so anti-Microsoft format, then you must know Paragon has to pay a license fee to Microsoft for using the NTFS format.
At least with exFAT there is no fee to Redmond, at least not yet. -
I recently got a new Macbook Pro with OS X 10.9.1
A free upgrade was done and included Pages, Keynote, Numbers. The only problem is that I cant send Keynote files i.e with extension .key through gmail. Even compressing the files doesnt solve the issue.
PLEASE HELP!I can't send a KeyNote Presentation from icloud.com to gmail.com eMail Address.
This is the Error Code:
Reason: SMTP transmission failure has occurred
Diagnostic code: smtp;552-5.7.0 This message was blocked because its content presents a potential issue. Please visithttp://support.google.com/mail/bin/answe to review our message content and attachment content guidelines. p3si11624956pbj.68 - gsmtp
Remote system: dns;aspmx.l.google.com (TCP|17.172.108.249|38112|74.125.25.26|25) (mx.google.com ESMTP p3si11624956pbj.68 - gsmtp)
After reading other posts on this and similar boards, I tried Pages and Numbers and can't send those files to a gmail recipient either.
I can send to other eMail addresses I've tested however, it seems to be isolated to gMail accounts.
Kim. -
My macbook pro was stolen and I put it in lock mode. 2 months later I just got an email saying the lock mode had been activated as it was just connected to the internet. The problem is that find my iPhone is giving me no location. Is it possible to find the location where it was locked or to ping it and find the new location?
The locations of devices will only show up if the device is turned on and connected to the internet. Otherwise they are silent. It very well could be your iPhone was powered down, battery died, not connected to the internet...any of which will keep it from showing up.
Pinging the MBP will only show its location, again, if it is powered up and connected to the internet. If locked and disconnected, it will not show up. Worth a try, though, so see what happens. You may get lucky and get a response. -
Can I copy Install mountain Lion on My brother his macbook pro and I put on my macbook pro?
Hello,
I bought Macbook 2010 for seller. So I just wanna restore my Macbook will be for me. When I doing it restore more than twice because I was angry why not working for Mountain Lion sign in. So now I close my laptop and when I open I don't find for 2 files on start For example choose wifi......, Don't show anything only file Shaped like (?) .
Now I just wanna to know if my Macbook is working or no ?
notes: My brother has a Macbook pro is 10.6.8 so he's not doing software update but I doing it. So I will install Mountain Lion on him Laptop and copy on flash. That if I doing will done on my laptop or not?
Now I just waiting only for install is OS X Mavericks .. I doing before 3 hours.
Thank you ,All installs require the Operating Systems Disk to Install an Upgrade and you must Purchase the Install Disk.
Remember if you choose this method to Get the Retail Disk.
If either of you have OSX 10.6.8 you can Install Mavericks FREE from the Apple App's Store. Be sure you read the System Requirements, before Installing Mavericks. -
HT201317 I have an iPad 3, a MacBook Pro and an iPhone 5.
My photostream from my iPad doesn't upload to my Mac, even though it uploads from my iPhone.. As far as I can see, I have iCloud and photostream set up properly on all my devices. What should I do?
On your Macbook disable Photo Stream in the System/iCloud preference pane
and in iPhoto's Photo Share preference pane.
Re-boot and re-enable both respectively. See if that will jump start Photo Stream.
OT
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