I dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?
I dropped my iphone 4 into the water and then i tried the rice method. The rice solved the water issue but now the screen won't work. what should i do?
I guess your definition of "solved" is different from most...
Make an appointment at the genius bar of your local Apple Store and get an out of warranty replacement.
Similar Messages
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My ipod nano 5th gen. won't play movies or tv shows but it plays them on itunes. When I click on it the screen flashes black. I have tried taking the videos off my ipod and then putting them back on but it still won't work. what should i do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My laptop turns on, reaches the desktop and then suddenly fades to black as if it was put to sleep but never comes back to life until I turn it off and on again. What do you think is the problem and how can I fix it?
If your phone got wet, try this first:
How to Fix a Wet iPod or iPhone
If this does not help, you'll have to get it serviced:
Apple - Support - Service Answer Center -
I updated my phone to ios7 and it told me to connect to iTunes. When I did the phone said it needed to be restored. I did this and then iTunes said it can't be as it isn't eligible so now my phone won't turn on. Help please!
You can try to restore it via recovery mode as show in the link below:
http://support.apple.com/kb/ht1808 -
My computer is not taking the new update from itunes. It states that i do not have the requirements to finish the Install and that it was Installed incorrectly. I have never had any issue with any previous update regarding iTunes. What is the issue?
Hi there Double2D,
You may find the troubleshooting steps in the article below helpful.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
-Griff W. -
I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?
Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?
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my iphone5 was accidentally blocked and i can't unblocked it because the touch screen is not working. what should i do?
Not much you can do. Bring it to Apple for evaluation.
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when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
hey My iphone just retored but before I downloaded 3 tones, but now I can' download it.. what should I do? ... I spende like 10 dollars... help please
If you can't redownload them go to expresslane.apple.com , Click iTunes > iTunes Store . On the next page choose Other iTunes Store Topics > How to Recover Missing Purchased Items, then on the next page, enter in your contact information, and iTunes Support will get back with you by email on how to redownload those Tones.
Hope that helps. -
i have bought 4 new songs on my ipod touch from the itunes app, then i tried to sync my iod to my laptop after updating itunes to the latest version. My ipod will now no longer sync, what should i do?
- Try moving the backup file to a safe location so iTunes has to create an entire new one.. It is locate here and you may have to have show hiddn files turned on.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
- Also try here assuming a PC. The link provides a link for XP.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues. -
Since the latest apple update, voice navigation has gone away. Tried the Airplane mode fix, which worked, but now my bluetooth won't work in my vehicle. What's up?
Well Bababooey if you're comparing yourself to a Apple Genius Bar then you should already know my answer, your snarky remark get a snarky reply. Why would I go to a salesperson to fix my computer problem when I can go directly go to the source itself. I used to sell Apple computers over 8 years ago and was apple certified before the Genius bar existed. If I am to go about fixing an issue I can't fix on my own I will go to the source itself meaning Apple's programmers and developers - being UI UX Developer myself I know they should have QA'd all platforms and troubleshooted any arising issues.
This was also the first time in the 20 years I've been using a Mac that I even attempted to go on this forum which i thought would put me in connection with a certified Apple representative. This turned out to be a complete waste of time just being a public forum with no Apple employee involved. I was hoping to find a quick fix but in turn I was only frustrated with stupid responses such as yours that were in no way an answer to my original question.
BTW I fixed the issue on my own and without your help or Apples help. I'm glad if all forums point here regarding this issue because I now have the answer. The answer I was looking for from someone earlier was as simple as this {Download Maverick and reinstall the platform - it will take an hour to do but afterward 10.9.2 was installed and my computer is now able to shutdown and restart without having to do a hard boot.} No more software update bar at top and no problems with my drive which I told both you and Grant - I know my computer better than you and I've probably been using them longer than you.
So again Babowa you were so wrong...... and I am right.
Again anyone having the same problem, I suggest reinstalling Maverick and you'll be suprised 10.9.2 will work fine. -
I paid for the movie " mud" from apple store but now it says download error. What should I do?
You'll have to appeal to Apple and explain what happened: https://expresslane.apple.com/GetproductgroupList.action is a place to start.
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i updated to iOS 5.1 but my camera buttone form the lock screen is not working what should i do. i tryed restoring but it didnt work .
When i try the camera loncher but it's not workingi feel stupid now because i didnt know to swipe it up lol
thanks -
Hi, recently I downloaded a picture downloading app because I was trying to upload a video on instagram but now my iPhoto won't work, it says another app is running, I have already deleted the app on my phone but how do i uninstall it on my macbook?
Open Activity Monitor by searching it in spotlight.
Go to the app that you downloaded & quit it. If it won't quit then Force Quit. -
I have a iphone 3gs and while trying to update tot the new software my phone gave error -1 and went to usb and itunes logo page and says it is in recovery mode. I have tried to get it out of this mode but have had no luck. My iphone is not jailbroken, so i don't know why this is happening.
The device is in recovery mode. Connect it to iTunes and the computer and you need to restore it.
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