I dropped my iphone 5,1 week later suddenly my phone was restarted. After that I cannot call or receive messages. What should I do?

I dropped my iphone 5,1 week later suddenly my phone was restarted. After that I cannot call or receive any messages. I followed all the steps that was sudgested but it is still not working. It cannot recognize my Sim card and when Sim card is in it, IMEI number doesn't shown in settings. I don't understand how it is not possible to repair it when I dropped from 1 meters and even I didn't broke the screen. So, what should I do dear Apple family?

Hello dilara8,
Welcome to the Apple Support Communities!
I understand that you are seeing multiple issues with your iPhone after a drop. It sounds as though your device may need to be evaluated for service. For more information on this process, please refer to the attached link.
iPhone Repair and Service - Apple Support
Best,
Joe

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I dropped my iphone 5. After that I cannot call or receive messages. What should I do?

I dropped my iphone 5,1 week later suddenly my phone was restarted. After that I cannot call or receive any messages. I followed all the steps that was sudgested but it is still not working. It cannot recognize my Sim card and when Sim card is in it, IMEI number doesn't shown in settings. I don't understand how it is not possible to repair it when I dropped from 1 meters and even I didn't broke the screen. So, what should I do dear Apple family?

The phone is obviously damaged. Take it in to an Apple Store or authorized service provider for evaluation and possible replacement.

I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.

I tried to update the software of my iphone 3gs while charging with my Macbook Pro. While the phone was restarting after installation, in the setting up my phone menu, it stops midway with a message in itunes on the laptop that there is no simcard.

Then put a SIM in. You cannot activate an iPhone without a compatible Sim.
If your iPhone was hacked/jailbroken the update restore the lock.

I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive messages from. Does anyone know how to correct this?

I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive text messages from. Does anyone know how to correct this?

We both have AT&T service. She has an Iphone 4s, I have the 3gs.

Hi i am using iPHONE 5 and i am facing a problem since 10 hours, my phone is not receiving messages, what should be the possible solution? Plz help me

new messages are not receiving

What kind of messages? SMS? iMessage? Email? Depending on which type, the troubleshooting steps may be somewhat different. The more details you give, the more likely you are to get help.
Rudegar's suggestion is a great place to start.

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen. Help?

Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....?? Because it gets hot even within 5 minutes also.... And it is happening from 2 weeks daily.

My iphone 5 gets hot while using it and while charging too.... Please help me what should i do?? Should i replace the battery....?? Because it gets hot even within 5 minutes also.... And it is happening from 2 weeks daily.

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset > http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring > http://support.apple.com/kb/HT1414
If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

I HAVE IPHONE 4 i am facing 2 problems on the IOS 7 GM 1- I CAN'T SLIDE THE CONTROL CENTER AND NOTIFICATIONS CENTER UNTIL I MAKE RESTART 2- ONCE I RECEIVING CALL IF I PRESS TO REMIND ME LATER THE I PHONE MAKE RESTART SOMETIME

DEAR ALL,
I HAVE IPHONE 4 i am facing 2 problems on the IOS 7 GM 1- SOMETIME I CAN'T SLIDE THE CONTROL CENTER AND NOTIFICATIONS CENTER UNTIL I MAKE RESTART 2- ONCE I RECEIVING CALL IF I PRESS TO REMIND ME LATER THE I PHONE MAKE RESTART SOMETIME.
<Email Edited by Host>

Restore as a new device, then sync your apps and contacts.
Do not restore from backup.
If that does not resolve it, then the next step would be to visit the Genius bar at an Apple store.

I bought an LG phone and a $35 dollar plan card. Less than a week later it said I was out of time for texts. Apparently it only gave me minutes, not the plan I wanted. Is there any way I can get the plan without paying again?

I bought an LG phone and a $35 dollar plan card. Less than a week later it said I was out of time for texts. Apparently it only gave me minutes, not the plan I wanted. Is there any way I can get the plan without paying again?

So you bought a plan and used it all and want another one for free? I understand you thought it had more texts or whatnot but they won't do that since you already used the other plan.
That's like going to McDonalds and ordering a double cheeseburger, them giving you a double cheeseburger, you eating it and then realizing you wanted a double quarter pounder and expecting them to give it to you free.

Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

Hello, my name is Karan Taneja and i have been a loyal Apple customer.
I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
I was always happy and surprized to see Apple doing so good to its customers.
Unfortunately, i experienced some thing really unprofessional and different this time.
It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
Next day i took the iphone to Apple service centre at Saket which was closed.
Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
i had to go to work on odd timings.
I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
the other service centre and was informed about Saket's service centre already been shut down.
There was no hoarding/ banner any kind of intimation for the customers.
Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
who will be able to help me in that case and gave me the toll free number.
i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
but finally i left with no hope from Apple .
I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
conditions all around i thought of visiting the service centre next day.
On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
my iphone.
My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
back very shortly.
I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
Similar discussion was held with Mr.Mohamed Azharuddin K.
I knew by the time i will reach the service centre would again close.
He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
was received in dead condition and he only conveyed to other authorities that the cable had fault .
I finally dont know what to do and came back with the new cable.
I just visited my time, petrol and parking charges in getting the cable replaced.
If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
More than a weeks torture.
Is that the way apple compensates for its fault ????????????????
I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

When I was talking on phone, suddenly the phone was switched off. i tried to switch it on but it gave the message....connect to itunes for set up. when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it

when I was talking on phone, suddenly the phone was switched off.
i tried to switch it on but it gave the message....connect to itunes for set up.
when I connected it to itunes...it gave the message, itunes can not read data from this iphone, restore it to factory settings. It also said while restoring ypu will lose all media data but you can restore the contacts.
I restored the factory settings....the phone was on recovery mode...it was verified by itunes and all that..but in the end it again said that iphone has some problem and can not function right now.
after that when ever i connect it with itunes, it gives the message, it can not activate the iphone further, try again later or contact customer service.
What to do now?????? Customer service people say..it is hardware problem

If it's a hardware problem, then the phone will need to be replaced.
There is no magic that can fix a hardware problem.

I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

I have a question. For the past week I have not been able to access my iTunes app it always kicks me out. I've turned it off and on and still nothing. I was wondering how can I get it to work or what should I do. Thank you

You need a computer with iTunes and an internet connection
Try:
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I want to delete my mobile me account not just from my iPhone but from existence. I want to delete it so that no emails can be received to it, and the sender would receive an undeliverable message. Is this possible?

I want to delete my mobile me account not just from my iPhone but from existence. I want to delete it so that no emails can be received to it, and the sender would receive an undeliverable message. Is this possible?

No, you can stop using the account, but you cannot delete it.

TS1814 I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to i

I am trying to update my Iphone 3 and when i get to the activation step after a few minutes it shows a message that says " Your iPhone could not be activated because the activation server is temporarily unavailable. Try conenecting your iPhone to iTunes to activate it, or try again in a couple of minutes.
If the problem persist, contact apple support at apple.com/support
I been trying for a few times now and I keep getting the same message. How can i fix it? now my phone doesnt work.

These are the steps mentioned in the article iPhone: Troubleshooting activation issues
Perform the following steps if you receive one of the messages above:
Restart the iPhone.
Try another means of reaching the activation server and attempt to activate.
Try connecting to a known-good Wi-Fi network if you're unable to activate using a cellular data connection.
Try connecting to iTunes if you're unable to activate using Wi-Fi.
Restore the iPhone.
If you receive an alert message when you attempt to activate your iPhone, try to place the iPhone in recovery mode and perform a restore. If you're still unable to complete the setup assistant due to an activation error, contact Apple for assistance.

Since i update my iPhone 5 with IOS 7.0.2, I start to have serious problems to call or receive calls from other telephones: is not possible to open the call at the first try. Somebody have the same problem?

Since i update my iPhone 5 with IOS 7.0.2, I start to have serious problems to call or receive calls from other telephones: is not possible to open the call at the first try. Somebody have the same problem?

Try
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

I dropped my iphone 5,1 week later suddenly my phone was restarted. After that I cannot call or receive messages. What should I do?

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