I dropped my iPhone 5s and white vertical bars problem

Hey all,
Recently today I dropped my iPhone 5s and white vertical bars started to appear in the right hand side of my phone... Do I just need to get my screen replaced or is there more to the problem?

Apple doesn't replace the display on the 5s, only the 5 and the 5c. Probably wouldn't matter anyway. The damage is probably more extensive than just the display.
Make an appointment at the genius bar. A replacement is $269 if you don't have AppleCare+

Similar Messages

  • I dropped my iPhone 4s and now vertical white lines appear. i cannot plug it in or turn it off. if i do go to the genius bar and replace it, since i haven't backed it up recently can i do anything to keep any of my contacts, pictures, etc?

    it has been like this for an hour or so. no buttons work. it is completely nonresponsive.

    If the phone does not show up in the device list in iTunes on your computer, you can't back it up anymore.
    If your phone is set to back up to iCloud, at least your contact info and photos should have been backed up, if you selected those items to be included in the backup.
    Did you try to connect in recovery mode?
    iOS: Unable to update or restore

  • I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right.  It won't sync with itunes due to an error. What can I do?

    I inadvertantly dropped my iphone 3 and now have a white screen with green vertical lines to the right of the screen.  It won't sync with itunes due to an error. What can I do?

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
    If it does not resolve the issue, the device is permanently damaged and will require replacement.

  • I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

    I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

    Tim is correct.
    But, first step with 3GS white screen and most iPhone problems is Reset, hold both home and power buttons until iPhone begins to restart itself, usually about 10 seconds of holding both buttons. If still white screen.
    Next step would be Restore the iPhone Firmware with iTunes on your computer. If still white screen.
    Next step would be to follow Tim's advice, if you had not already.

  • Dropped my iPhone 4s and now there are lines across the screen?! Help!

    Hey everyone!
    So, I have recently dropped my iPhone 4S and now there are all these blue vertical lines across the screen, which occasionally change colour also.
    I am still able to receive messages and calls, and siri still works, it's simply that I can't see a single thing I am doing- which is very difficult!
    I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost? Or if I would be able to fix it myself somehow.
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    Thanks in advance for any help/suggestions,
    Kirstoodles.

    Kirstoodles wrote:
    I was wondering if this is an issue that needs to be fixed at an Apple store- and if so, how much it would cost?
    Yes. It's broken. A replacement will cost you $199.
    Or if I would be able to fix it myself somehow.
    The iPhone is not user servicable. Apple does not sell parts for the iPhone. any parts you could get are either stolen, counterfeit, or salvaged.  Atempting to fix it yourself will render it unsupportable and forfeit your right to service from Apple, including an out of warranty replacement.

  • I own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?

    i own an ipod touch 5th gen ios 7.1 and while using it suddenly black and white vertical stripes appeared on the screen and now it wont turn on!!!what should i do?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touchscreen not working plus there are blured lines across the screen and I can't see anything that it displays. Now when I try too connect my iPhone 4 t

    A few months back I Dropped my iPhone 4 and I cracked my screen and now i cant unlock my phone due to touch screen not working plus there are blurred lines across the screen and I can't see anything that it displays.
    Now when I try too connect my iPhone 4 to iTunes on my computer at home an error message comes up saying that I have to unlock my iPhone 4 for it to communicate to my device.
    But the problem is that I can't unlock my iPhone 4 because I'm unable to see the key pad and my touch screen no longer responds when I touch it.
    I just want to reset my iPhone 4 back to its Factory Settings & start all over from the beginning.
    How can I unlock my iPhone 4 with iTunes on my computer or any other option you suggest me trying.
    Thank you in advance,
    SiHero

    If you have had a "local guy "repair your iphone you will not get any support from Apple for warranty OR post warranty
    If Verizon return it to Apple it wil not be handled by Apple
    If Verizon also use unauthorised repairers you may be lucky
    (Apple do not sell parts to local guys or anyone else )

  • I dropped my iphone 4s and the screen is black with some blue lines.  IS there a way to view my text messages on the computer?

    I dropped my iphone 4s and the screen is black with some blue lines.  IS there a way to view my text messages on the computer? 

    For instance, DigiDNA's DiskAid will let you extract your messages from the phone in human-readable format. Like .pdf.

  • I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. Thanks. And I do have insurance on it with best buy. I'm with Verizon so I don't know what way would be cheaper

    I dropped my iPhone 4s and the back cracked and it now will not turn on. I was wondering if anyone could give me an estimated price to fix it. And I do have insurance on it with best buy. I'm on Verizon's phone plan so I don't know if it would be cheaper to have it fixed with Best Buy or Verizon. I cracked my iPod a little bit ago and got a refurbished one for free with the insurance on it but I don't now if it would be different because it is a phone. I don't know really anything about this stuff so any information that could possibly help me is greatly appreciated. Thanks.

    That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.

  • I dropped my iphone 4, and it wont turn on unless connected to a power source. even then its stuck on the apple logo.but once i take it off the power source it shuts off and wont turn on.

    I dropped my iphone 4 and it shut off and when i tried to cut it on it wouldnt. so i connected it to a power source and it tunred on but stay stucked on the apple logo. so when i discounted it shut off. it only turns on when connected to a power source but not on its own. i tired to connect it to itunes no help, i tried to press the home and power button still no help.

    Your last try would be a restore if you can get iTunes to recognize the phone. If not, you have probably damaged the device beyond repair. You can go to see Apple about an out of warranty replacement. The cost for the iPhone 4 is $149US, you can check for your location.

  • I dropped my iPhone 3G and now it won't past the apple logo screen

    I was listening music this morning and I accidentally dropped my iPhone 3G and hit the floor, it turned off in
    that moment, and I tried to turn it on and didn't work, when I got home I connected to the
    computer with the USB cable and the apple logo screen showed up but after aprox. 15-20 seconds
    turns off, and iTunes doesn't recognizes it, is there any solution or do I need to take it to repair?

    Reset, hold both Home and Power buttons until the iPhone begins to restart, usually takes about 10 seconds of holding both buttons. If still problem, Restore iPhone, connect iPhone to computer with iTunes 10.7 or 11 open, hold both Home and Power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode. Click Restore button of iTunes. If still problem perform DFU Mode Restore of iPhone.

  • Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

    Pls its very urgent - i dropped by iphone 3G and the display became very dim soon after and it still remains the same - pls advise what should be done to bring the display back to normal

    sounds like you broke the display when you dropped it.  There's nothing we users here can do for you.
    Since the iPhone warranty does not cover accidental damage, you will have to pay to have your phone repaired or replaced.  You can bring it into Apple for an out of warranty exchange in the country of purchase, or you can find a 3rd party iPhone repair store in your area.

  • My daughter has dropped her iphone 4s and it has blue lines running through it does anybody know if this can be fixed?

    My daughter has dropped her iphone 4S and it has blue lines running through it can anyone tell me if this can be fixed and about how much money?

    Out of warranty replacement for the iPhone 4S is $199.

  • Dropped my iPhone 5 and now my screen is all different colors with black lines

    i dropped my iPhone 5 and my screen was already cracked but I dropped it and now my entire screen is different colors and black lines going up and down it.

    It will be one or the other dependant on what is found when they analyse the iPhone
    From your description I would expect the $269 but ,who knows
    Screen repair service pricing
    Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
    Out-of-warranty repair service
    If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
    Read Apple’s Repair Terms and Conditions

  • HT201210 I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?

    helpppp
    I dropped my iPhone 5 and it doesn't turn on it just shows the apple and says to plug into iTunes.. then i restore it and it says error , what do i do to get my phone to turn on fully ?

    See if this helps: http://support.apple.com/kb/TS3694#USB
    If it does not help, the drop probably damaged something inside the phone.

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