I dropped my iPhone 5s on CARPET and it died?
Guys, this is a sticky situation that myself nor my brother can come to. Today at approximately 1:20 p.m I dropped my iPhone 5s as it was sitting on my lap. With my headphones blasting, my iPhone diligently fell out of my lap and instantly, my music stopped. At first I thought it got unplugged, soon to find out that instead the iPhone itself just gave up and died. Now let's be clear about this, I have a pretty protective case made by Spigen. Very protective on all corners and such. It also has a tempered glass screen protector over it.
It dropped on carpet. I know right? I'm just as freakin shocked at this. I don't know how it landed on the carpet but after landing, the iPhone has failed to operate. Now I've tried to fix this by holding down the home button and power button with no crappin luck. I honestly don't know what to do anymore. It's a 5s and I'm not sure if it's still under warranty or not since we got it from Att with no insurance. I'm in Wyoming so a 4 hour drive to Denver is the closest Genius Bar which is unfortunate. Has anyone ever encountered this and if so how'd you fix it?
Oh and also when I plugged it into my computer, the phone is not being read or found. I am worried about paying for a replacement for such a stupid drop on CARPET for gods sake.
Please help folks :(.
Good job with trying the two-button reset, that would have been my first advice for you. Next, I suggest you take the reset/update a step further. This step may risk losing the data on your phone, but since it's not working already, there may be no other solution.
On your computer, make sure you have internet acces and the latest version of iTunes installed.
Launch iTunes and connect the iPhone
Press and hold both sleep/wake and home buttons
After ten seconds, only release the sleep/wake button.
If you were successful, the iPhone screen should stay dark and the computer should display a popup.
If you see a message saying "iTunes has detected a device in recovery mode," then continue by clicking yes to each subsequent popup.
If the iPhone displays the silver Apple logo start over with step three of these instructions.
Similar Messages
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I need a help !!! Please ,I dropped my iPhone 5 in toilet and I didn't get fast maybe 5mins before I get it because I didn't notice drop it and it won't work now it's almost 1week I'm waiting it still it don't work ... But when I plug my charger it goes light and show up apple logo and die again I don't know what to do and it's so expensive here at Japan pls.. Help maybe there still way to get it work again
Thank you ,ReanAt this point it's clear that it's been damaged and will need to be take or sent to Apple for replacement.
Regards. -
I dropped my iPhone 4 in water and now it won't turn on at all, will i lose all of my data, for example my photos and messages etc? and is there any way you can back the phone up without having it switched on?
If you had previously been backing up to iCloud (or a computer with iTunes), you would possibly have a backup. That said, if you can't turn the phone on, you cannot create a backup of the device now. Sorry.
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I dropped my iPhone 4 in water and cannot get it to dry out enough to turn back on. I may have fried the battery. I am using an old iPhone 3 temporarily but cannot get all of my current info to sync. My calendar is up to date but none of my notes have transferred over and the contact list is from when I originally used the iPhone 3 last year. How do I get my iPhone 4 info synced onto the iPhone 3?
Welcome to the Apple Community.
You can't restore an iPhone 3G from an iPhone 4 backup. Until you get a replacement you can access your iCloud data at iCloud.com on a computer. -
I dropped my iphone 3gs in water and grabbed it immediately out. It gave me a charger not supported sign every minute or two. I decided to turn it off for the night and the next morning it worked fine and only the bottom sensor was triggered. Why does it still work and how long will it last?
Water in itself will not kill electronic components if you let it dry out. Your first reaction to turn it off was a good one but you could have waited even longer.
It also depends what's on your water that will stay after the water itself had dried; like salt. Anything that iseither acid or conductor left on the circuit board will reduce the life of the board. Given said this, no one could state how long your iPhone will work since no one will know for sure where the water had time to infiltrate before you removed your device and no one what's may left there.
Consider yourself lucky. I don't understand however what you mean by a sensor triggered. -
I dropped my iphone 5S in water and its not working. Any suggestions?
I dropped my iphone 5S in water and its not working. Any suggestions?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
I dropped my iphone 4 on concrete and it won't turn on
About an hour ago, i dropped my iPhone on the cement and it won't turn on. I tried restarting it, but that didn't work. Right now it is on the charger. What do I do?
Take it to Apple and get an out of warranty replacement. Be prepared to pay for it.
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I dropped my iPhone 3G last day and soon after that the display turned too dim and it still remains the same.
Could anyone help me with a solution?
Should I change the display or is it a minor damage??
Thanks for your supportsounds like you broke the display when you dropped it. There's nothing we users here can do for you.
Since the iPhone warranty does not cover accidental damage, you will have to pay to have your phone repaired or replaced. You can bring it into Apple for an out of warranty exchange in the country of purchase, or you can find a 3rd party iPhone repair store in your area. -
I dropped my iphone 4s in water and everything works but the backlight. I have heard rumors that I can take my damaged iPhone into an apple store and trade it in for a new phone and pay the difference. Is this true?
Apple offers an out of warranty or not covered under the warranty "repair" price, which pays for an exchange at a discounted price off the full retail sales price.
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I dropped my iPhone in the water and the touchscreen stopped working.
I dropped my iPhone in the water and the touchscreen stopped working. After drying it out for a few days I had the LCD replaced, but the touchscreen is still not working. What do I do?
Why don't you ask that question of the person who performed the uncertified service?
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I dropped my iphone in the snow and now I am having trouble hearing from it. I heard that sitting it in rice helps. True?
but if it is already fried that wont let and your going to need to get it replaced
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I just dropped my iphone 4s in water and put it in rice, but when I turn it off it keeps coming back on. What should I do?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
so i dropped my iphone 4 in class and the screen is cracked. it wont turn on so i went home and connected it into my itunes and the phone just keeps beeping like every ten seconds and the phone lights up just a little. What does this all mean?
It means you should take it to the Genius Bar. You will no doubt need to buy an out of warranty replacement.
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i was at the beach and was washing my shoes off then it fell in the water it was working alright but then it died and will not turn on and keeps showing the same thing i have tried to recover the iphone a couple of times but its saying the same thing.. do i have to go get it repaired if so how much... please help!!!
If you are talking about the warranty from Apple that would have expired when your iPhone hit the water. So it doesn't matter. Just take it to Apple and purchase an out of warranty replacement for it.
Allan -
Cracked iPhone 6 screen and screen is all white with different colors going down it. What do I do???
Take it in for repair or exchange. Be prepared to write a pretty big check unless you bought AppleCare+.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
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