I dropped my iphone and now its stuck on recovery mode.

i dropped my iphone on the kitchen floor and it went completely off. Now i got it on to show something on the screen, but its just stays only on recovery mode. I plug phone into itunes to try to restore and after the restoring process is complete, it gives me a error -1. Then goes right back to recovery mode. Does any of you know how i can fix this problem and get my itunes to read the phone so i can restore it please?

Make an appointment at the genius bar. An out of warranty replacement will cost you $199 if you didn't buy AppleCare+.
There is no magic that can fix broken hardware.

Similar Messages

  • TS3694 when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    when restoring my iphone i get an error code of 1015 , why is this and how do i restore my phone as now its stuck in recovery mode ?

    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • I just tried to update my iphone 4 to the 5.01. My iphone  backed up and started update but now its stuck in recovery mode and will not restore. It gives me an error message of 1, but I have tried everything on troubleshoot list and still wont work!!!!

    I just tried to update my iphone 4 to the 5.01. It said that my phone backed up and started update. i went on a run and came back and my phone is now stuck in recovery mode. It keeps saying that there is an unknown error, 1. I have tried everything on the troubleshooting list and cannot figure out what is wrong! Please HELP!!!

    http://support.apple.com/kb/TS3694#error1

  • Trying to restore iphone 4s to factory settings, now its stuck on recovery mode???

    trying to restore iphone 4s to factory settings but is stuck on recovery mode. home button does not work. can anybody help me? i have tried to restoer it several times but it wont work??

    try a different cable a different usb port, drop all security software and fire wall, try a different computer here are the steps
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn device off
    hold home button and plug cable into IOS device.  do not release home button until an itunes graphic appears on IOS device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • Help! I finally decided to update my ipad from itunes/laptop & now its stuck in recovery mode!

    Hi guys. I just saw this same question from someone else but after i logged into support I cant find the post anywhere. I hate asking again, sorry for asking again, but I need HELP and cant keep searching the posts.
    Ive never updated ipad 2 before and not really good with computers. When trying to download certain apps, it would stop installing & tell me i needed to update to the latest update. Finally updated the ipad & i think syncd it but when it was done the only thing that showed up on screen is the RESTORE picture. I just realized that if i restore i will loose all my Memos & Notes. I DONT WANT TO LOOSE THEM ! I have info on ipad memo that I really need & that i didnt write down anywhere else. Is there a way to save my notes/memos/data before I restore the ipad? Ive gone 5 days without it and really need to use it. Am i just out of luck :{ ?
    There was an answer by someone about restoring an ipad giving directions and after the restore it will ask u questions that u have to answer YES to. She had school notes and the other guy had 600 pics. The girl stated she did all the steps but she didnt see anyplace to say Yes and she lost everything. Im afraid to risk it and will take it to a store or something if theres away they can do it.
    I babbled and im sorry if this made no sense so heres the clear question : Is there a way to save your memos, messages, notes, contacts, etc from an ipad that is stuck in restore mode BEFORE U restore? any help will be so appreciated !!!

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    Update and restore alert messages on iPhone, iPad, and iPod touch
    http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/TS3694
    If you can’t update or restore your iOS device
    http://support.apple.com/kb/ht1808
     Cheers, Tom

  • I tried to update my iPod touch, but now its stuck in recovery mode.

    Okay so I plugged my iPod into my computer today and it said there was a new update available. I clicked update, but after it finished syncing/updating it went into recovery mode. It says I need to restore the iPod, but everytime I restore it, it just goes back into recovery mode. Iv'e tried shutting it off but it doesn't help

    Go into Recovery Mode per the instructions here.

  • HT5654 i was trying to update my iphone and now its stuck or frozen with a itunes symble on the screen

    I was trying to update my iphone to 7.2 anf now my phone is frozen/stuck with a itunes symble on the screen

    Ntmate68 wrote:
    it's stuck on a screen that has a iTune and plug picture
    See Here  >  http://support.apple.com/kb/HT1808
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • I cant get itunes to recognize my iphone 5 .. its stuck in recovery help?

    i just got my iphone 5 today and i went to update the software and now its stuck in recovery and itunes wont recognize it . how can i get it out of recovery

    Take a look at this link, http://www.apple.com/support/iphone/assistant/restore/

  • My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    My niece dropped my iphone and now i cant get past my password screen because its unresponsive in a certain area, what do i do?

    hand it in for repair?

  • I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iPhone without iTunes an now i don't wad then it turned itf off and now its stuck on the black screen with the loading sign. So please how can i turn my phone on again

    I jailbreaked my iPhone 5 and now i don't want the jailbreak any more so i restored the iphone without iTunes and then it turned it self off and now its stuck on the black screen with the loading sign. So please how can i turn my iPhone on again?

    I figured it out by pressing the home button and the off button but when i turn my phone on again it's not restored. And when i try to restore it with iTunes it has to update but i can't update my phone because it's jailbreaked but if i can't update it, it won't restore the phone.

  • Hey guys, im in need of seriously help. i let a friend jailbreak my iphone and now its jus stuck at the apple screen. i tried rebooting it and everything but nothin is working. does anyone have any good advice?

    hey guys, im in need of seriously help. i let a friend jailbreak my iphone and now its jus stuck at the apple screen. i tried rebooting it and everything but nothin is working. does anyone have any good advice?

    put the phone in DFU mode (do a search for how to do this) and restore to the latest firmware. you may have to download the firmware from apple and when selecting restore or update in itunes press the shift key and select the firmware.
    Hope this helps

  • I purchased an ipad off CL ..i restored it to wipe clean and now its stuck on conne t to itunes which does absolutely NOTHING and im about to smash this brick!!!!!!!!!!!!!!!

    bought original ipad off craigslist..restored it in general settings to start frsh and now its stuck in "connect to itunes" mode on the screen and im going to LOSE IT!!!!!!!!!!!!!!!!!!!!

    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
     Cheers, Tom

  • , ii reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    i reset my ipod and now its stuck on the apple logo what do i do to fix it? reset my ipod and now its stuck on the apple logo what do i do to fix it?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT1369 I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....

    I tried to update my phone to the new system but i removed it from my cpmputer and now its stuck on the connect USB to itunes screen.....HELP

    Hello the_generator2003,
    It sounds like after having disconnected the iPhone physically during the update process, the phone appears to be stuck in recovery mode. If you have followed the onscreen image, and reconnected the device to your computer, then I would start by resetting the phone and trying again:
    From: Turn your iOS device off and on (restart) and reset
              http://support.apple.com/kb/ht1430
    If the issue is not resolved, then try putting the unit into recovery mode again with this article:
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?

    tried updating my phone to iOS 5 and it got to the restore screen then locked up and now its stuck on the itunes screen. how do i fix it?

    http://support.apple.com/kb/HT1808

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