I dropped my iPod 5th generation and do not have insurance the screen is cracked, will Apple do a trade in or fix it?
I dropped my iPod 5G while on a run and the screen cracked and camera is fuzzy but it still works. To my knowledge it does not have a warranty on it. Is there anything Apple will do with it such as trade ins or repairs? Thank you.
Apple will exchange your iPod for a refurbished one for $99 for a 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
Similar Messages
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i have go this ipod and i is not turning on i have tried turning it on to dfc mode and have not got time to book an appiontment becuase i need it now to work facetimes
See if you missed anything:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My daughter got a ipod touch for her birthday the screen got cracked will apple replace it?
My daughter got an ipod touch for her birthday last week, my toddler got ahold of it and there a chunck missing out of the top of the screen, will apple replace it?
Not for free. They will replace the iPod not the screen.
http://www.apple.com/support/ipod/service/prices/ -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an IPod 5th generation and I would like to delete all personal content, and be signed out of my Apple ID as well, but there are apps that no longer exist on the apple store that I would like to keep.
Do this:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
Then go to Settings>General>Reset>Erase all content and settings -
Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?
Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later. -
hello, i have lost my ipod (5th generation) and i have tried to use ' find my iphone' but it says my ipod is offline so i think its dead....what should i do?
No app is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
- You can also wipe/erase the iPod and have to iPod play a sound via iCloud.
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
How can I upgrade to the final version of IOS 7 if I already have the latest beta version? I am from Guatemala, but I have an Ipod 5th gen and I am registered to the USA. What can I do?
You say you have iOS 7. If you are a developer you have access to the private OS 7 developer's forum
iOS 7 Developer forum- Apple Developer
Otherwise you are on your own -
I got an iPod Nano 3rd Generation and it has scratches on the screen, and the warranty is already expired. Can it be repaired and how much is it going 2 be.?
Hello HernanOtt,
Depends on where you have it serviced. Here are Apple's repair quotes.
http://www.apple.com/support/ipod/service/prices/
You would probably save a lot of money by having a 3rd party repair company do the job for you instead. Just do a simple Google search for iPod repair and you'll get a plethora of results.
B-rock -
Hi Apple, Can you update the iPod touch 4g and make it have Siri, the fans of Apple wants it :( including me please?
You are not addressing Apple here. We are just users like yourself. To make a suggestion to Apple:
Apple - iPod touch – Feedback
Per the following the 4G iPod does not have the hardware to adequately support Siri.
audience technology and siri - Google Search -
I have an iPad 1 and would like to buy the new iPad. Will Apple exchange my old iPad for the new one . I live in Saudi Arabia.
Apple does not take trade-ins. You'll have to look for a dealer that does, though you'll probably get more for the iPad 1 if you sell it yourself.
Regards. -
My second iPod is a 5th generation and when I try to buy something it says it needs make sure I am who I say I am and it makes me answer security questions. But the problem is I don't know the answers to them. I did not choose them. And if I can't find an answer I can't buy anything!!! Help!!!!
You need to log in to your Apple ID and change you security questions. Take a look at this link, http://www.apple.com/support/appleid/
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Given an older ipod , 5th generation and 30GB, can't restore
I was given an older iPod, 5th generation 30GB, I can't reset or restore it using windows 7 based computer even with the most current iTunes download. Is anyon e else having trouble resetting older iPods with windows or is their something wrong with the iPod itself. And if there is a problem with the iPod, does anyone know the approximate cost to get it repaired. I can't get anyone at Apple to tell me anything without it being looked at by a 'Genius' first. I don't want to waste my time driving an hour each way to an Apple store if I would better off just buying a new one. Any help would be greatly appreciated.
Here's more information on error message, it just says 'unknown error' and won't go into disc mode.when following the '5 R's' in technical support.Zac henderson wrote:
...Couldnt restore ipod, error code (9) " ...
Try here > Configure security software -
Hello, i recently bought an ipod touch 5th generation and it came with a passcode which i did not know, it is now disabled and i am wondering on how to unlock it using itunes on the computer
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
However, you will likely run again the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
You either have to get the Apple ID and password of the previous owner and enter it or have them remove the iPod from their account.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account -
I had an ipod touch 4th generation and used the Apple Universal Dock to play music through my stereo. I just got the 5th generation and the lightning adapter but the adapter does not fit into the dock. Apple tech support has no solution, does anyone?
That is the adapter I purchased from Apple which does not fit in the Apple Universal cradle (which apparently is no longer universal). However, I just created my own solution. The cradle holds the dock connector at a slight angle so the adapter, which has a straight bottom edge, will not slide down far enough to make a connection. Since the adapter has a plastic case, I used my Swiss Army knife to whittle it down to fit. It's a no-tech solution, and free!
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