I dropped my ipod touch 4 apple give me a new one under warrenty?

I got an ipod touch 4th gen for christmas and its brand new. about a week ago i dropped it from about 4-5 feet. the glass shatterd and half of the lights on the screen dont work. everything is fine everything works on the ipod but at midway on the ipod screen it doesnt work. you can slide the bar and open the apps you just cant see them. the broken half of the screen is all white lights and its like the lights arnt working on that half of the screen but every thing else is working! will apple replace it with a small amount of charge or no charge?? help. is trading it in to buy a refurbished ipod worth it or could i get a replaced one because its really new and only 2-3 months old help me please?!file:///Users/angelahughes/Desktop/IMG_0042.JPG

The warranty does not cover accidental damage, loss or theft.  It is a warranty, not an insurance policy.   You may be eligible for an out of warranty replacement at your cost - http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod

Similar Messages

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    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
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    I lost my iphone 4. So will apple give me a new one for free??

    Mauricr161 wrote:
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    I had a problem with my iPod, so because of that apple gave me a new one. So i want to get all my infomation back using the bachup of icloud, but when i put in the iPod use a backup of icloud it said that there is no backup and in iTunes didn´t apear. What can i do ?

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  • HT201269 how do i get my music off my old ipod touch and put it on my new one

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    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
    And then sunc to the new iPod.

  • I have 3 IPOD touches.  I just got a new one and set up an apple id for it.  When i go to the store, it brings up an old apple id to one of the other ipods.  Why isnt it bringing up the id i gave to the ipod?

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    This is what yo have to do:
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    That is the only place.
    Try signing out. Then
    Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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  • I lost my ipod touch 4th gen im getting a new one but would i still be able to sign into apple id and still have my paid apps?

    hi stupidly i lost my ipod touch 4g im buying a new one but i would still like my paid apps on the new one is that possible. if so HOW

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  • Will the 1 year warranty cover scratches on the back of my iPod touch? Perhaps give me a new itouch?

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    No. The warranty states:
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  • I have the old ipod touch, can i upgrade to the new one and just pay the difference?

    I have the ipod touch 2 and i bought it used a couple of months ago from Apple. I want to tak it in to apple and return it and get the new Ipod Touch and just have to pay the difference, is this possible?

    Apple has a recycle program, but it will only give you 10% of a new iPod. Your best bet is to sell the existing iPod and use the proceeds to purchase a new unit.
    Stedman

  • How to switch everything from a iPod on another apple id to a new one (mac)

    hi i got a new macbook pro 13 inch and i have an ipod touch on another apple id/computer. How can i transfer everything to the new apple id? Thanks

    Apps and other media from iTunes can only be used with the account they were bought with.

  • Can you exchange a new iPod Touch 4G 32 gb for the new one when it comes out?

    I ordered one using points from my credit card, so I want to know if I can I exchange it for the 5 when it comes out??

    If you purchased it within the last 14 days you can return it for a full refund and then purchase the 5G. Otherwise Apple will only give you a 10% recycling discount if you turn in an old iPod and purchase a new one.

  • How much would it cost to trade in my iPod touch 5g 32 gig for a new one that's the same just a different color?

    I got a red iPod touch 5g and I just feel like getting the black one which looks nicer

    Channy321 wrote:
    ... so I can't just pay like 50$ to trade it in for a black one
    Correct.

  • So I have iPhone 5s 32gb it's bent would Apple give me a new one?if I have apple warranty?

    I have a iPhone 5s 32gb bent would Apple give me a nother iPhone 5s?if I have Apple warranty?

    No Apple 12 month warranty does not cover user damage the out of warranty exchange price is $269+tax in US
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  • If I cracked my iphone 4 will apple give me a new one for $200

    I dropped my iPhone 4, with a bumper on it, and the front cracked to ****. The phone still works perfectly and everything. I know warranties dont cover those kind of damages and neither does apple care which I have. I have heard I can get a new or refubished one for 200 dollars if I take it to an apple store. This blows but I will pay the 200 if this is true.

    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $199
    A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. When setting up out-of-warranty service, Apple will request credit card pre-authorisation for the maximum service fee listed above.  This amount will be deducted from your credit limit. The final service fee we charge will be determined during testing and may be less than the service fee listed above.Certain damage is ineligible for out-of-warranty service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. However, an iPhone that has failed due to contact with liquid may be eligible for out-of-warranty service.Apple reserves the right to determine whether or not your iPhone is eligible for Out-of-Warranty service. iPhones that are repaired or replaced have a 90-day limited hardware warranty or assume the remainder of your standard warranty or AppleCare Protection Plan for iPhone coverage, whichever is longer. Please see Apple's Repair Terms And Conditions for further details."
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • My friend had dropped my ipod touch 4g and the screen cracked and it used to be jailbroken but i restored it will apple fix my screen or give me a replacement one for half price?? and cheap if possible

    My friend had dropped my ipod touch 4g and the screen cracked and it used to be jailbroken but i restored it will apple fix my screen or give me a replacement one for half price?? and cheap if possible

    Apple only may, because it was jailbroken, exchange your iPod for a refurbished one for this price. They do not fix yours. Contact Apple to see.
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    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
      iPod Touch Repair – iFixit

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