I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent.

I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent. my worry is will it give any prop in future or its just a cosmetic issue but in performance it wont give any problems. it happened an hr back & i am very upset for this misshandling.

I dropped a MBP and dented that same corner, though it wasn't one of the unibody MBPs:
It worked flawlessly for a month, then suddenly died. I put it to sleep one day, then 5 minutes later remembered something I had forgotten to do, opened it back up... and nothing. It never worked again. Repairs would have been well over $1,000, and would not have been covered by the warranty or by AppleCare (if I had bought it). I opted to just buy a new Mac instead.
Now, just because that happened to me does not mean that's what will happen to you. However, you do need to prepare yourself for that possibility.

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I recently had some 8mm film transferred to DVD. I am trying to edit the film clips using Premier Elements 4.0. Some of the film clips copy into the project but others don't. I tried copying the VOB filed onto my hard drive and then changing the file ext

I recently had some 8mm film transferred to DVD. I am trying to edit the film clips using Premier Elements 4.0. so I can reburn the films on a single BluRay disc. Some of the film clips copy into the project but others don't. I tried copying the VOB filed onto my hard drive and then changing the file extensions on the VOB files to MPEG but this was no help. Some of the VOB files contain numerous film clips but my software does not appear to be able to recognize them as such. I need to know if replacing my old Premier Elements with the new Version 13 would solve this problem or not. Any advice would be greatly appreciated!
Bob

Bob
What do you have now.....
What computer operating system do you have?
We can go into the finer points of source and your intentions, but for now it would appear that you are using SD 4:3 source media to get to a HD 16:9 result. Lots to discuss in this regard.
What was given to you on the DVD disc? DVD-VIDEO 4:3 or something else?
If DVD-VIDEO on DVD disc, you should expect to find on the disc a folder named VIDEO_TS. That is your target for your video files.
If you were given a DVD-VIDEO on DVD disc, then all you want from it are the video files, specifically
VTS_01_1.VOB, VTS_01_2.VOB, and so on through that series until possibly getting to
VTS_02_1.VOB, and so on. How many files you have beyond the VTS_01_1.VOB file will depend on the size of the DVD-VIDEO.
Does the above scenario apply to you?
The alternative might be someone giving a DVD disc (data disc) which contains just the VTS files mentioned which were copied from
the VIDEO_TS Folder. So, you do not get the whole VIDEO_TS Folder, just the essential video files. Does this scenario apply to you.
I see no need to replace your Premiere Elements 4 with a later version unless you have a huge project and need a later version that will be a 64 bit application running specifically on Windows 7, 8, or 8.1 64 bit computer.
Consider...Premiere Elements 4 and if you have DVD-VIDEO on DVD....
1. Place the DVD disc in the burner tray
2. Open Premiere Elements 4 and set the project preset for NTSC DV Standard (assuming you are working in a NTSC setup)
3. Go to
Get Media
"DVD, Digital Camera, Mobile Phone, Hard Drive Camcorder, Card Reader"
"Adobe Premiere Elements - Media Downloader" and its Advanced dialog.
Set the Source in the latter dialog for the drive which has your DVD disc inserted in its tray
You should see your VTS_01_1.VOB thumbnail in the "Adobe Premiere Elements - Media Downloader" Advanced dialog.
With this VOB selected, click on Get Media to get the file from there into the project.
Should work fine.
Complications may be involved if the people who processed your footage gave you something other what is described above.
Please review and consider, and then we can plan our project strategy accordingly.
Thank you.
ATR

Backed up my songs from itunes onto a hard drive and now my playlists in itunes are gone! How do I retrieve them back to the way it was before?

Help! My husband backed up my songs from itunes onto a hard drive and now my playlists in itunes are gone from my library! How do I retrieve them back to the way it was before?

Hello Nataroo007,
Thank you for using Apple Support Communities!
There is a file in the iTunes library folder that contains your playlist information is the iTunes Library.xml file.
Try and find the file, usually located in one of these locations depending on your OS:
Operating System
Default location of iTunes Folder
Mac OS X
/Users/[your username]/Music
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\
Microsoft Windows Vista
\Users\[your username]\Music\
Microsoft Windows 7
\Users\[your username]\My Music\
Then you can import this file to your iTunes Library like this:
1. Choose File > Library > Import Playlist.
2. Navigate to the "iTunes Library.xml" file
3. Windows users: Click Open.
If your Podcasts list in iTunes is empty after following these steps, learn how to add them back into iTunes.
Note: information in this post comes from article:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Cheers,
Sterling

HT3964 For the past several months my MacBook Pro has been shutting down. I get horrible video with marks and striations acress the laptop screen and an additional monitor and the weird video problems until the multilingual notice comes up saying to shut

I used two monitors, and several months ago the MacBook Pro started crashing frequently. It seems like it might be overheating. Sometimes the disks seems to race. I leave the computer on most of the time and it sleeps when I am away, but when I come back in the morning it will have colored striations across both screens, and soon the multilingual announcement comes up that I have to press and hold down the power key.
Also, when using a progam like Skype video, the video goes insane frequently, with Skype windows freezing, video freezing, Skype window cutting in half, and eventually the computer crashing.
It seems to be a video problem.
What do I do?

I would take some screen shots of the anomalies and take the MBP to an Apple store genius bar. I you cannot reproduce the display problems, the screen shots will at least give them a start point for an analysis.
Ciao.

On my itunes account, on macbook pro, my films have disappeared. When I go into itunes store and click on the film, it tells me I have already downloaded it. How do I retrieve the movies back

Any ideas how I retrieve my movies on itunes as it says I have already purchased them?

If you plug in your iphone, click on it in iTunes, and go to the apps section, it should be checked to sync apps if you want them to show up in iTunes as well as your iPhone. Once synced they will show on both.
Then if you click Apps under the Library header in the left panel of iTunes, you'll be able to permanently delete apps, removing them entirely from iTunes. Highlight an app's icon or a group of icons by holding down Shift and hit the delete key (or select Edit > Delete from the top menu or right-click on an icon and selecting delete).

In working with my calendar, i don't know what i might have done, but all entries on Fridays, starting from Friday, March 14, simply disappeared. my time machine was not functioning and am wondering if this info is hiding somewhere in the cloud?

In working with icalendar, i inadvertantly lost all Friday entries after March 14th. My time machine was not hooked up. Hoped that the cloud might have this information.

You can check to see if they are still in iCloud by looking at your calendar on icloud.com. If they are, go to System Preferences>iCloud on your Mac, uncheck Calendars, choose Delete from Mac (they will still be in iCloud), restart your Mac, then go back and sign back in. If they aren't on icloud.com you might just give it some time to see if they reappear due to a server glitch.

Hi, I dropped my MacBook pro, it was closed and landed on its lower part. At the beginning the screen was black then but I could hear the fan working. I then restarted it and it seemed to work but it bacame extremely slow! Nothing is to work without freez

I dropped my MacBook pro on the floor around 1 meter height, it landed on its bottom part, the lid was closed but it was on. When I opened it the screen was black and I could hear the fan sound. I restarted it and it took around 8 minutes to start!! Every thing became very slow and freezing all the time, I'm trying to back it up but it's freezing every time! The two fingers tap is not working also :(
Does this mean that the hard drive is damaged or just needs to be fixed in its place properly?
Please help.
Thank you

Something broke. Accidental damage is not covered under Apple's warranty.
It could be just a couple of connecter knocked loose, or the logic board could be cracked.
Take it to Genius Bar to find out, and pray for loose connectors.
Good luck.

I dropped my macbook pro off my couch and when it landed it was shut, i opened it and it was on a grey sceen so i shut it down with the button and when i turned it back on it was kind of slow but not anymore i just want to know if i should be worried

i dropped my macbook pro off my couch and when it landed it was shut, i opened it and it was on a grey sceen so i shut it down with the button and when i turned it back on it was kind of slow but not so much anymore. i quit all of my applications before i shut down and i noticed that when there are no more things t quit and i click "hide finder" its not grey anymore it still gives me the option to hide it when i dont need to, little things bug me and i just got this laptop, i just want to know if i should be worried

I suggest you immediately make a backup of your data. You don't know if or when the computer will show some symptoms from the drop. You may want to, for piece of mind, take the computer to an authorised service center for assessment. No one here can assess any internal damage you may have done.

Dropped my macbook pro from 1.2 feet

Dropped my macbook pro from 1.2 feet and after 2 restarts it worked. It works fine but the screen moved a little so one side is slightly higher than the other. Should I worry about the screen and do I need to check anything else to make sure that its okay?

Well of course you could or just go with it. Hard to make that call with little information or physically seeing it.
Accidental damage is not covered by warranty.
You can make a genuis reservation to get it inspected for free and a hardware test if you are near a Apple store;
You can run a AHT test as well-
AHT http://support.apple.com/kb/HT1509
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?

My Macbook Pro fell off my bed (approx. 3ft) and dented the left side of the front left corner on the battery meter. Besides the damage everything seemed okay for a little while until I kept getting a erratic curser track pad. I kept cleaning it thinking some dirty or oil may of got on it or in the edges, but long story short I found out my battery is swollen and thats the reason for the erratic curser. The drop and dent impacted the battery causing it to swell. I feel that I just need a new battery. I purchased my macbook from the apple store and still have applecare. However I've researched online a bit and saw some people posted that if you drop your macbook, Apple will void my coverage. I also read that when people have had a swollen battery and applecare, they just brought it into the Genius bar and they went to the back and brought them a new battery. I've been super nervous to go see them as I've spent the extra bucks on Applecare and did not get any use of it. If anyone has had this issue or knows about it, please let me know!!
MacBook Pro 13" 2012, Mac OS X (10.9.3)

I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
Yes !
I would take it in before it gets worse and breaks something.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do

I dropped my macbook pro on the floor and I wanted to see how much it would cost to get a bent corner on the lid to get fixed.

I recently dropped my macbook pro from the couch and it fell on the floor that was about a foot down. Nothing really major happened except for that the same area where the screen is, on the exterior of that there is a slightly bent corner. I really wanted my macbook pro to look in good condition and I wanted to know if there is any way I can repair this or do I have to replace the whole lid. I would also like to know how much it would cost. Please Help!

Apple Genius Bar will know better, even if you did show us a picture. We are just users like you.
I would start keeping very regular backups regardless.

Dropped my Macbook Pro 13inch

Hello,
I dropped my macbook pro 13inch-unibody and I have a dent in the corner of my screen. it doesn't affect the actualy visual part of the screen but I would like to undent it. Also, I have some scratches on the bottom of the notebook and would like to get rid of it as well. Is there any way to do that?

If you want to get rid of the scratches and dents you need to take it to an Apple Store or AASP and have the damaged parts replaced. It won't be inexpensive but it shouldn't cost anything for a price quote. My suggestion is to begin taking better care of it and also to get some protective covers.
Roger

Wah!!!!! I Dropped My MacBook Pro!!!!!

:'(
Sob Story ...........
I dropped my MacBook Pro .........
URG!!!
It was in a case ......... neopreme, but that didn't do much, didn't expect it to either.
now i NEED a new bottom case.
top case is perfect, just the bottom case is SHOT.
post WW3 on my MBP:
found these two sites with a quick google search for: MacBook Pro Bottom Pan 17" Case
http://www.powerbookmedic.com/MacBook-Pro-Bottom-Pan-17-Case---NEW-p-16984.html
http://www.macservice.com/macbookpro.html
240 bucks ... ouch ...
anyone know of any cheaper sites?
i don't need to send it in, i've taken apart my MBP inside and out, i can do all maintenance.
just the bottom part is needed ..........
help????????? sob

My household contents insurance has 2 options for accidental damage: AUD2000, AUD5000. The other issue is whether the computer value is such that the computer (serial no., etc) has to be specifically stated in the policy paperwork. This clause applies to accidental damage occurring anywhere in Australia & New Zealand in my case. For off-the-shelf laptops the $5000 would cover most. There is an excess on the policy but that is small compared with repair/replacement costs. My insurance company paid out for my previous MacBook with the cost of a new MacBook and its better specs less $100 (excess) when the MacBook got fatal indigestion from a mug of coffee!
Neville

Dropped my MacBook Pro and it makes a weird sound!! HELP!

Hi guys! So last night I dropped my MacBook Pro that I bought last year from my 3 foot bed. So, my fan makes a weird clicking noise but now it also makes this weird noise that sounds as if the fan is scrapping the bottom of the laptop...what to do? Should I go to my nearest Apple store to see what I can do?

Leave it turned off. Something was injured.
Take it to Genius Bar for a free estimate. The estimate though may create a need for a new unit.
No offense intended, because yo do not mention your age ... your parents' home insurance or your home insurance (covered all of my bases there) may pay for the damage, but Apple's warranty does not.
Good luck.

I got a macbook pro 13 inch core i5 late 2011 , it came with osx lion and i been using facebook videocalls normaly , now i updated to Mountain lion but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self i c

i got a macbook pro 13 inch core i5 late 2011 , it came with osx lion and i been using facebook videocalls normaly , now i updated to Mountain lion
but when i use facebook video calls in (safari ,chrome ) i see the window box but i only see my self i can hear my friends but cant see em, they also can see me and hear me but i just see me and hear them .
any ideas ?

Your wifi problem sounds very much like the problem I had. The wifi would drop out, the icon showed it was still connected. If I turned it off, I couldn't turn it back on. Another user here pointed me to the problem, which was the wifi cable (the flat cable goint from the card to the motherboard). I found it on ebay for $13 and it's been running fine since I replaced it. This is the repair guide for your machine. The part number will be on there if you click the link.
http://www.ifixit.com/Guide/MacBook+Pro+15-Inch+Unibody+Late+2011+AirPort-Blueto oth+Cable+Replacement/7510

I dropped my macbook pro 17" from about 4 feet from my shelf onto a hard floor and it dinged the corner pretty bad, but it still works OK. a year back also it fell of from 1ft height but that time there was not any dent.

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