I dropped my phone and it cracked and wont power on. It powers on for a second and it turns off does not vibrate or anything. how can I fix this problem?
I dropped my phone and it cracked and it wont power on it sometimes powers on but it immediately shuts back off what do I do
You broke your phone. What's so hard to understand?
Bring your phone to Apple for evaluation and likely replacement.
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Whenever I try to make a video on iMovie, the audio is not in sync with the video. This just happened recently. I have no clue what is causing the problem, or how to fix it. What should I do?
Hi samueldoherty,
If you are having audio issues during video playback in iTunes, you may find the following articles helpful:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/TS1718
Regards,
- Brenden -
My keyboard stopped working so I went to the apple store to replace it with another one. Now I am back home and the keys at the very top are not working correctly (volumn F12 shows the dashboard, F11 takes the screen up and away, F8 pause button shows spaces, etc.). What should I do to correct this problem - I assume I probably need to download some type of softwear but what? I have a Mac OS X Version 10.5.8 desktop - 2.66 GHz Intel Core 2 Duo processor.
All new keyboards need Snow Leopard 10.6.8 and above for full functionality.
Rather short-sighted of Apple perhaps, but that seems to be a trend these days.
I'm afraid the only fix is to upgrade to SL. Personaly, I'd take it back and get a refund and seek an older keyboard or a third-party one elsewhere. -
Before I updated to Yosemite, I could FaceTime other people and Message other people with the MacBook Pro apps. However, after I updated to Yosemite, they stopped working. I get "not delivered" feedback on Messages, and "call failed" on FaceTime. I made sure that both have the correct emails checked and unchecked in the settings as my iPod, and made sure that the "make calls from" or "begin new conversations from" coincide with my handheld Apple media player.
Am I not doing something? Am I doing something wrong?
Any feedback would be appreciated!
Thanks!Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
Hello i have one IPhone 4S and I use 3G net in my mobile sometime I have problem with temperature in my phone at the SIM card or battery how can I fix this problem. By update or version of 6.1.3
Could it be because the SIM card got damaged while I cut it to fit the IPhone?
Very likely. Hard to believe the carrier in Mexico doesn't have a micro-SIM card available.
Or somehow the Chinese carrier found out and locked it?
No, which is not possible.
What can I do? Get a new SIM and see if it works again?
Get a micro-SIM from the carrier in Mexico that you don't have to manually cut down. If that carrier doesn't provide one, switch to another carrier that is not so low-budget. -
I don't know what happened to my iphone but for some reason, siri is talking to me now and I have to tap everything 3 times inorder for my phone to do what I want it to do. How can I fix this problem?
Hello, Alayah14.
Thank you for visiting Apple Support Communities.
This sounds like VoiceOver has been enabled. Here are the steps on how to disable this feature.
iOS: Configuring accessibility features
http://support.apple.com/kb/HT5018
Cheers,
Jason H. -
I bought a used iPhone and found him email iCloud does not affect me so how can I deleted this email in order to use the device freely and privacy
help me pleaseYou can't. Return the phone for a refund, if you can, because without the previous owner's Apple ID/Password, you will not be able to re-activate the phone. It will be useless to you.
Apple can't/won't help you with this. -
Hello Apple. Iphone6 ios8.0.2. I have problem with activation imsg and fctm. My number doesnt display on both apps. I can only use them with my apple ID. How can i fix this problem. Country:Azerbaijan. Number: *******
<Edited by Host>Hello Khayalh,
You should be able to link your phone number by following the steps in the article below. From your iPhone, sign out of FaceTime and iMessage and then sign back in and it should link. Check in the Start Conversation With and I Can Be Reached at section in iMessage and FaceTime respectively.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Regards,
-Norm G. -
Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.
This has been going on for months for me. Time to drop Firefox & go back to IE.
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I'm trying to play this new movie i bought with my macbook but every time i put the movie in it makes a noise and only stays there for 6 seconds then ejects itself how can i fix this problem?
Restart your phone,hold the home button and the off button down till the apple symbol comes up. If that doesnt fix it , you need to do a restore in itunes by connecting to itunes , click on your phones name to the left, then click restore in the center of the screen and restore from backup.
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After i installed ios 7 in my iPhone 4s and I got problem to login into my icloud account.
There is a message appear and said "the operation couldn't be completed (com.apple.appleaccount error 403)"
can you help me ? how can i fix this problem ?
iPhone 4, iOS 7
iPhone 4S, iOS 7, (com.apple.appleaccount error 403)"Error: com.apple.appleaccount error 403
Recreate Error: On a Iphone/Ipad device that has "already" created the maximum of 3 per device Apple limit of ICloud account creation attempt to create or login to ICloud service tab in Settings. You will be presented with "com.apple.appleaccount error 403" which does not tell the laymen anything useful.
Cause: IOS 7 reports a "best guess" error instead of detailed error explanation.
How To Resolve Error: Find a device that has not been used to create an ICloud account the maximum 3 times and use it to create the ICloud account by logging into the Settings/ICloud tab with the Apple ID you want a ICloud account created for.
Keep in mind this will use up one of the three lifetime allowed ICloud account creations allowed by Apple on that device.
Also per support: If an existing account is logged into the ICloud service. A. Backup phone using iTunes on a mac/pc. B. At bottome of Settings/ICloud Delete the account "AND" all the user date from the phone. It will offer the Delete all data option. The reason for Deletion(and is why we backed up on a pc vs. the cloud) is when you create the new ICloud account it will backup all of the Device owners information to the wrong persons account.
Once you have created the new ICloud account log into that account on device that was presenting error: "com.apple.appleaccount error 403" it should allow the ICloud login.
Once you have verified the "device with error" is ICloud functional delete the ICloud account from the device used to seed the ICloud account and delete again all user data from cloud. Restore the recently created mac/pc Itunes locally created backup to the phone and then go to Settings/ICloud and login with the device owners Apple ID and password and verify your backup to the ICloud settings and Eureka! your done.
It took less time to do that for me to type this lol. -
When I open Firefox, I automatically have one tab. The plus sign button to add more tabs is next to the one tab, but it no longer adds tabs when I click on it. When I click on it, it doesn't do anything. How can I fix this problem so I can have multiple tabs? I downloaded the most current version of Firefox, and I'm still having the same problem. I've had this problem for a little over a week now.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us! -
I recently purchase an ipad2. I also have a mac laptop. Now, when I facetime call using my iphone to my ipad2 or mac, it states busy. how can i fix this problem? I have the same apple id e mail for both ipad2 and mac. it might be getting confuse now. I want to be able to face time also using my ipad2 to my laptop especially if one of the members of the family is traveling. Thanks.
thanks. your answer was correct, clearer. I have another question, maybe you can answer. I just purchase my ipad2 2 days ago. yesterday, there was a sound. today there is no sound. there is a sound only in movies and you tube and music. but no sound on all apps and keyboards. I look it up and seems like ther are few that have this problem. I called walmart coz I bought it there and they told me that they have not heard that before but if I can't fix it, just return it and exchange it with anew one since I have 14 days to do that. I tried rebooting it and still won't work. Should I just restore it?
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I own a 13-inch MacBook Pro and for the past day, my wifi on my laptop says I only have two bars of connection and is running very slow,but all of my other devices such as my iPhone and iPad are connecting perfectly to the wifi. How can I fix this? I have tried to shut my laptop off and let it rest and I have also re-started my wifi router three different times. Someone please help me with this problem so I can begin to use my laptop again as I take it to school and use it for class.
Thanks so much!FCP, and all software on OSX, has a few different "preference" files (the extension is .plist), which store all your user settings. Each time you resize a window, change a setting, anything, this file is re-written. Kinda easy to see how they would become corrupt every now and then.
-Close FCP
-Navigate to User>Library>Preferences and delete com.apple.FinalCutPro.plist
-Navigate to User>Library>Preferences>Final Cut Pro User Data and delete Final Cut Pro 5.0 Prefs
-Empty your trash
Relaunch FCP and see if that worked.
Download FCP Rescue to make this process easier in the future. When you have FCP running really smooth, open FCP Rescue and create a backup of your preference files. If it starts acting wanky, just run FCP Rescue and Restore your backup preferences. Works really slick, and it's free.
EDIT: Or use the really simple explaination that X posted as I was typing. -
I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.
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