I dropped my phone it turns on but I have a black screen

I dropped my phone. I think it turns on but the screen is black. Any tips?

Keywords:  Careful and Protective Case.  They will protect but are not 100% . 
OtterBox Defender Series Cases | OtterBox.com          
Smartphone Cases

Similar Messages

  • HT1212 my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone

    my iphone 5's screen blacks out every now and then. the phone is turned on but the screen is black and i can receive calls. what is wrong with my phone?

    I have to believe this has something to do with iOS 7 issues. I have taken my screen blacked out 5s twice to the Genius Bar and the found a bunch of system apps had crashed.  So if this is the case, is iOS7 the problem?

  • I plugged in my iphone 5S and locked the screen 20 minutes later I tried to open the phone it will not turn on i treid reset and that wont work I have a black screen

    i plugged in my iphone 5S and locked the screen 20 minutes later I tried to open the phone it will not turn on i treid reset and that wont work I have a black screen,
    I tried just holding down the power key...NOTHING

    Do a reset, hold down the home/sleep button together until you see the apple logo and then release.

  • Hello sir, Hello sir.    Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

    Hello sir, Hello sir.    Plz clarify me... My frnd have iphone 5s sealed pack. He purchased it from uk..he told me the phone is unlocked..but i have doubt phone is locked or unlocked..plz help me how can i know phn is locked or unlock???

    hellow sir i have iphone 3gs but its unofficely unlock .
    can i update my iphone ?

  • TS3274 I have a black screen with the circle downloading on the i pad but it won't turn off even after using troubleshooting tips. Does anyone know what to do ?

    I have a black screen which has the downloading circle going round and round but which is otherwise frozen and won't respond to
    troubleshooting suggestions for turning it off and rebooting. Any suggestions please ?

    Reboot:  Do this exactly:  Press and hold BOTH the power and home buttons at the SAME time for at least 10 seconds (ignore the red slider to shut down) until you see the Apple Logo, then let go of both buttons and your iPad should restart.

  • Computer turns on but nothing appears on the screen

    Hi,
    I have had this desktop computer for about 2 years. I usually use it almost daily and turn it off at the end of the day. Every few months or so the computer would turn on but nothing would appear on the screen. I would have to hold the power button to turn it off then turn in on a couple times or wait until the next day and the computer would turn on and everything would appear on the screen and work perfectly. Last week, the computer once again turned on but nothing appeared on the screen, except this time, after a week, the computer will now turn on except there is still nothing appearing on the screen. I no longer hear the fans running, however, I hear everything else running as normal. I have unplugged and re-plugged in all the cords multiple times and still, nothing.
    Please help! Thank you.

    Kelly, welcome to the forum.
    When requesting help you should always include the make/model (i.e. p6-xxxx) of the computer and/or monitor. This information is necessary for us to review the specifications of them.
    Signature:
    HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
    HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
    HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
    HP Photosmart 7520 AIO
    ++++++++++++++++++
    **Click the Thumbs Up+ to say 'Thanks' and the 'Accept as Solution' if I have solved your problem.**
    Intelligence is God given; Wisdom is the sum of our mistakes!
    I am not an HP employee.

  • G5 turns on but display stops at gray screen+apple logo

    Can someone tell me why my G5 turns on but display stops at gray screen+apple logo. The keyboard and the superdrive not responding. After a minute the fans kick in and grow louder and faster...?? I tried a reset with the P and R but keyboard N/S. USB have power. I do get the start sound then the gray logo+screen.
    Thanks for the help anyone!!
    G5 dual 2G   Mac OS X (10.3.9)   2G RAM, 23" display

    I was getting a similar issue yesterday, stuck on the
    grey screen, then the G5 turned into mini turbine
    engine. I'm not sure what fixed it, i took out the
    plastic wind deflector and noticed three leds next to
    the RAM slots were lit up.. with some quick googling
    bringing me back to apple's support pages, it turned
    out the lights came up because the deflector shield
    wasn't in place. Anyway myabe it was slightly out of
    place, but that coupled with unplugging the power
    cable for some moments seemed to help, and i was able
    to get past the logo screen etc..
    but i was still getting intermittent issues, with
    startup and programs, and getting plenty of crashes.
    So i did the Apple Hardware Test, and after 3hrs it
    turned out my RAM was at fault. I recieved the
    machine only a week back, since then i've added new
    RAM, which was the exact same Samsung RAM that apple
    use, though one stick didn't share the exact same
    serial, it was still the same spec.. anyway i've
    removed the pair of 1GB sticks for the time being,
    and since doing so, i've got my mac running to its
    full strength.. i just hope i can sort out this RAM
    issue and not have blown my money.
    Thanks for the help but I tried the cable thing etc and nothing so I reformated the disk (clean install and I'm back to normal now...so the RAMS were not the problem in my case.
    Also, I'm glad I backed up all my stuff frequently therefore, no losses...
    G5 dual 2G Mac OS X (10.3.9) 2G RAM, 23' display

  • HT3529 Message Notifications show up in lock mode when screen is on, but not showing on black screen (sleep mode).

    My texts show up on my lock screen, but not on my black screen (sleep mode).  They used to, but not anymore.  I have "show messages in lock screen" turned on, but I don't see any options for sleep mode.  I have banners turned on.  All settings seem to be correct, but in order to see my messages I need to turn on my screen, which is frustrating b/c then I don't see messages when they are first sent.  Any advice?  Thanks.

    Thanks for the response, but I've tried that and it doesn't work.  I have friends and family who have their settings exactly the same as mine (including banner) and they get notifications in their sleep screen.  It's all very odd.

  • When I am on a call and I come to hang up, the phone which when to my ear has a black screen, starts to light up then blacks out intermittently and in the brief moments it is lit up, the hang up button doesn't work unless I press home or lock buttons firs

    When I am on a call and I come to hang up, the phone which when to my ear has a black screen, starts to light up so I can see and click the hang up button, but it then blacks out intermittently and in the brief moments it is lit up, the hang up button doesn't work unless I press the home or lock buttons first

    Wow- thanks Jim! I removed the case and voila... it worked. Knock on wood that you solved my problem with such an incredibly simple solution. I'll find out where this proximity sensor is and make sure my case does not interfere with it.
    Thanks so much.
    Annick

  • HT1430 I cannot switch my phone off as it is stuck on a black screen with a circle going round

    I cannot switch my phone off as it is stuck on a black screen with a circle going round as if it is going on to the next screen, I cannot seem to chnage it off this screen.  i also will not connect to itunes with an unknown error 0xE800065.  Any ideas???

    Start at # 3
    1-  iOS: Not responding or does not turn on
    2  Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    3 If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    4  Try on another computer                            
    5  If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • HELP, my silent button is jammed but I have a shattered screen

    My silent button is jammed so I can't change it to off silent but I have a shattered screen, can I ask Apple to repair my button? I still am under warranty

    Apple doesn't repair phones, they replace them.  Your warranty is void since the screen is shattered (user abuse).  Out of warranty replacement for an iPhone 5 is $229, unless you had purchased AppleCare+ at the time of the phone purchase, in which case you pay $49.

  • I can't upload Iphone 5 video or send it in an email. It will play in iTunes but just gives a black screen when I try o email. I get an error message when I try to upload. Any Ideas?? I've already reinstalled OS X

    It will play in iTunes but just gives a black screen when I try o email. I get an error message when I try to upload. Any Ideas?? I've already reinstalled OS X

    Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

  • Having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

    having problems watching a tv series on iTunes on my macbook pro. bought from iTunes on this device but when i go to play it all it does is have a black screen and nothing happens or plays at all. any suggestions?

    Hello toddy7,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iTunes: How to install the latest version
    http://support.apple.com/kb/ht5654
    Mac: Choose iTunes > Check for Updates.
    Have a nice day,
    Mario

  • While in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

    while in email today, the computer began flashing. I had to turn off with button. When I turned it back on, I got the apple icon and the moving loading wheel. It would turn for about 60 seconds and then stop. I turned off again. I now have a black screen.

    Hi wiesenruth,
    If you are having issues starting up or booting your computer, you may find the following articles helpful:
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Mac OS X: Gray screen appears during startup
    http://support.apple.com/kb/ts2570
    Regards,
    - Brenden

  • HT201412 my iphone is not turning on its freeze on the black screen with the apple logo.Please help me guys iam fed up please its a humble request

    my iphone is not turning on its freeze on the black screen with the apple

    - Try a reset.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then connect to your computer and try to restore.
    - See if placing the iPod in recovery mode will allow a restore. For recovery mode see:
    iPhone and iPod touch: Unable to update or restore
    - If the logo still show all the time, let the battery fully drain. After charging for an hour try the above again.

Maybe you are looking for

  • Simple Button Code

    I have a .fla movie with 4 frames containing a different movie clip each - In my "Actions" pane I have a script written as such: home.services.enabled=false; about.services.enabled=false; contacts.services.enabled=false; the "home" movie clip is loca

  • Can My New Hard Drive Be Causing Back-Up Weirdness?

    Last week, I bought a new Seagate 100GB/7200 rpm HD, which I've been using externally in a Firewire enclosure. I wanted to try it out for a week before I install it into my Pismo. I've been using computers for 20 years, and I'm conscientious about sa

  • All of a sudden crashes and glitches on 5s with os8

    so many problems i don't know where to begin... no access to email or instant crashing of email, most apps sticking, curser sticking making it impossible to dial phone numbers or text. phone is so useless all of a sudden. it was fine until a month af

  • Internationalization in 7.3

    Hi we want internalization incorporated with our Portal But we do not want the data to come from properties file but we want the data to come from a Database Is it possible to do so Regards JM

  • Disable 'graphics hardware enhancements' in Photoshop CS6?

    Hi Everyone, I have what is hopefully a straightforward question: I'm running Photoshop CS6 on a virtual machine. (That sounds weird but believe me when I say it works fine in a VDI environment and that's not the issue.) When it launches, it predicta