I dropped my phone, the backlight is working, but it is all black
The screen is not cracked, the backlight works, but its just black
I tried to call my iphone it doesnt ring or vibrate but the call was connecting so its kind of working in that way
Dropping the phone is not covered by the warranty. You'll have to pay for your device getting replaced.
iPhone - Contact Support - Apple Support
Screen repair service pricing
Repair and replacement costs depend on your iPhone model and your AppleCare product coverage. Apple will run a diagnostic test to determine whether your iPhone has experienced additional damage. If it has, or if it needs other repairs, you may need to pay an out-of-warranty service fee. Accidental damage isn't covered under the Apple One Year Limited Warranty.
Model
Screen repair cost
iPhone 6
$109
iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
$129
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing. Pricing and terms vary for service through an Apple Authorized Service Provider.
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone
Similar Messages
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I've tried everything to get my keyboard backlight to work, but it won't!
Hi guys,
I know this subject has come up before, and I've tried all the suggestions given (ie re-booting, pulling the battery etc). When I pull the battery or re-boot, the backlight will work, but only for a few seconds and then dims again. Every now and again it will come on randomly, but none of the solutions I've found so far have worked for my Curve 9300.
Where do I go from here?? Help would be much appreciated!I was trying to download TinyUmbrella because some people have said it basically kicks phones out of recovery mode, and I did try that but it hadn't worked, it kept loosing connection with the phone even though it was connected.
I took the phone to the O2 shop and they did something to restore it, so it's working fine finally thanks for replying! -
When my iPhone is connected (via the Lightning cable) to the usb port in my car, the alert tones are no longer played through the car speaker or the phone. This previously worked, but has randomly stopped working. help!
I took my iPhone to the Service center of M/s RSG INFOTECH PRIVATE LIMITED on April 17, 2014.
Why are you posting in this forum about what occured with an independent service provider? How is is at all relevant to Apple?? In fact, service by any person or business not authorized by Apple voids any waranty. -
My iphone 4s siri is not working, it just worked for a while and stopped. I've checked the data plan and it is intact, i even switched my sim to a friends phone and his siri worked but mine refused even with a wireless network. pls help.
Troubleshooting Siri
http://support.apple.com/kb/TS4079 -
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the backlight wont work on my iphone 3gs?
The only backlight issues I've heard of were from the LCD having gone bad. They're easy to replace, and inexpensive (around 20USD) on eBay including the tools needed to do the job. Alternativly, you can have it done at apple for ~150USD.
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I tried to sync music from iTunes to my iPhone and when I click on "on this phone" the songs are there, but they are greyed out and have a circle in front of them. I can not click on those songs, delete or anything and when I eject the phone they are not on the phone. I tried to re-add the songs and it says it can't add songs because they've already been added. So HOW can I get the songs to actually ADD to my phone to where I can listen to them? It's like they're stuck in Sync limbo or something! Any help would be greatly appreciated.
I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.
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any app I download from the app store doesn't open. after I finished downloading the app I tap it to open but it crashes as soon as i finish downloading it. yes, the downloading process works but any app I download won't launch. pls help
Hi,
Install the v10.6.6 combo update available here. It's ok to do this even though you are already running v10.6.6. The combo includes fixes that were not included in the original update.
http://support.apple.com/kb/DL1349
Restart your Mac and try the MAS again.
You can download apps directly from the MAS once you have it running.
Considering the TM backup took so long, make sure there's enough space on your Mac startup disk.
Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. *Make sure you always have a minimum of 15% free disk space.*
Carolyn -
Is there a way to transfer or copy all my apps to another iPad with a different account? I was required in my job to use the one at work, but I would like to also see my current set ups and apps as in my personal one. Thank you so much!
What I suggest is that you try to pair your apple ID with you company ipad and see if it works.
Here is why::
I believe that the Apple rules let you. They are something like:
-- for a shared iDevice, you may put the app on one device
-- for a device you use exclisively, you may put the app on five (or some number) of iDevices
I'm not lawyer, so how you interpred this is a question.
Now, you need to figure out how to do this.
In the past at least, apple used this terminalogy.
Personal
Institution
Layered. combines personal & institution.
It depends on how your company has configured the iPad.
I have read where you can have upto three apple id per device. -
I have an iPhone 4 on IOS5. I signed up for itunes match. After everything uploaded to the cloud, my songs are messed up. I'll select a song and the title will show with the right art work but a different song will start playing. Some songs won't play at all even though they do appear in the itunes store. The artwork almost always shows u blank until you turn it to landscape then it will appear. Anyone know what's going on?
I have found that scrolling through the album list (past albums without art) triggers the progress wheel next to the wifi symbol. You can scroll quickly through the whole collection and then wait! Artwork will appear gradually...
However, repeat visits to the Music App might initially show no artwork again, but it might spontaneously appear more quickly this time. The bad news is that the whole Music App is now sluggish as ****... -
My iPad cannot connect to my internet. the internet is working but not with my ipad.
my iPad cannot connect to my internet. the internet is working but not with my ipad.
Call your ISP (Internet Service Provider) and explain them your issue, it could range from having your router configured incorrectly to having a wiring issue. Personally, I have Comcast and they are great, no issues, and awesome customer service.
Hope you get up and running ASAP -
internet Download Manager cannot integration with firefox4 its Look in the menus it works but it does not actually work
IDM may need to be updated to work with Firefox 4.0. You could contact them and make them aware of the problems you are having with their program.
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I sprayed it a year ago i really like the keyboard and i really need it can it be recovered??? My apple wireless keyboard got wet a year ago i sprayed the cleaning spray on it some of the keys are working but some of the keys aren"t working. it got sprayed a year ago What should i do??? Can it be recovered plz tell?
There is almost no chance it can be recovered, except at a cost far greater than a new keyboard. Once wet, spraying with a cleaner will not do any good and most likely will make the situation worse.
Best thing at this point is go to your Apple store, or the on-line store, and buy a new keyboard. Water damage is not covered by the warranty or AppleCare. -
I am running Mac OS X Lion on a brand new Mini. Every now and then, my keyboard goes "dead." The mouse still works but I can't type. If I restart, everything is fine again. Is there anything that will fix this problem?
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I'm seeing a great many devicemgr and rake errors in my system log. I don't know if they're related. How 'bout you?
If you're unfamiliar with the system log…
Open /Applications/Utilities/Console.
If necessary, choose View > Show Log List.
system.log is at the top of the FILES section.
Try searching it for hot words like DEBUG, FATAL, and aborted.
I've found some discussions that would tend to indicate my errors are postGres related – I'm running OS X server.
-Bryan -
My New ipad3, when i click onthe camera app, the front camera works but the other camera only shows a black screen ! Is there something wrong with my iPad ?
Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. When the screen goes blank power On again in the normal way.] It is absolutely/appsolutely safe!
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Try this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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