I dropped my zen micro; now wh

I was clumsy the other day and dropped it; not hard, but apparently just hard enough to make it not start properly anymore. I think the hard dri've must be damaged. When I turn it on it goes to a screen that has the creative logo on it, and it just sits there forever and ever. The touchpad doesn't respond (no clicks or anything), and the only way I can turn it off is to take out the battery. Putting the battery back in turns it back on and it goes to the creative logo again until the battery runs out.
I tried rescue mode, nothing worked. Disk cleanup just had it say "Scan Disk" until the battery ran out, nothing happened. Format All just had it say "formatting" until the battery ran out, nothing happened. Rebooting just brought it back to the creative logo. I didn't try the third option, since I don't have internet access on my home computer at the moment (meaning I can't download the latest firmware, either) and I didn't want to risk screwing things up further (if that matters right now).
So I guess my question is, since this probably isn't covered by the warranty (it doesn't cover "accidents" or as far as I can tell, anything else that might cause an mp3 player to need repairs), what options do I have? Can I send it in to get it repaired for a fee? Or am I completely out of luck? Any suggestions would be much appreciated, thanks.

Bobd,
Creative does do out of warranty repairs/replacements for the cost of the part being repaired. So if it is the Hard Dri've being replaced, then we can repair it for what it costs to replace the hard dri've (most companies would charge you the total price for a replacement player). Contact support if this is what you decide to do and they can issue an RMA for you.
Jeremy

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