I dropped my Zen visio

yeah i was working out, and i took my head phones off, and it got caught on my sleeve, and my player fell from about 5 feet up, and hit the floor. there is this rubber stuff on the floor, maybe half and inch thick. but i think it hit the metal of the bench.
There is a small crack in the paint on the bottom right side. but i don't think its anything major.
When i plug it into the usb port, the top by the power button blinks. it makes a small click noise as well. it won't turn on. i tryed to reset it, and it charged all night attached to the usb port. i don't know what else to do about it
i've had it for like 5 days.
help.

Well, if someone is going to "repair" anything, it will have to be Creative. Most stores sell you the stuff, but when it comes to repairing anything, you have to deal directly with?the manufacturer, unless you buy one of these "replacement plans" (like in Best buy), where the store just?replaces it. BUT, call and find out the store, they should be able to tell you.
Good luck

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If i dropped my zen micro will reformatting the hard drive make it work aga

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Dropped my Zen Xtra twice

Just wanted to share that twice I dropped my Zen Xtra (two separate occasions)... it landed on a NYC sidewalk... both times nothing happened, it still worked fine! (It continues to do so.)
When I use it I always keep it in the carrying case... am I correct to presume that had something to do with its survival?
(Hopefully, there won't be a third time...)

The case may have helped, but there's only really one suggestion here... DON'T DROP IT AGAIN!!!

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hi there :]
i dropped my zen microphoto today and i've only had it for 2 months, still under warranty and still have the reciepts and all. i've heard that accidents aren't covered under the warranty, and was wondering what options i have and if i were to get the shell replaced and screen how much it would cost and where to get it done. thanks, cheers ceciliaMessage Edited by cecilia on 09-22-2006 03:33 AM

heyy
i need some help too!
A while ago i had some pictures on my Creative Zen, and i didnt like them anymore so i deleted them manually from the player (like, without hooking it up to the computer)
Now whenever I try upload new pictures, it says the files were not transferred - the reason or whatever, is "unknown error"
Click on this link - i did a screenshot of the message if that helps
http://i200.photobucket.com/albums/aa299/nannon_rox92/zenerrormessage.jpg
If you know how to fix it, PLEASE HELP
Thanks very much
Rhiannon.

Dropped zen visio

hey guys,
I've had my ZVM for a few months now and i recently dropped it (with a full battery) about 2 feet onto a concrete floor. It doesn't respond to anything, except the LED at the top flashes and makes a clicking noise when plugged into the USB on my computer. Have tried resetting, but it won't respond to that either. Just wondering if there is any way to salvage it at home, otherwise i'll just have to buy a new one. Thanks a bunch!

See if they will let you get a new one on warranty

Moving Videos Around With Zen Visio

Hi all, I need some help with my videos on my new ZEN V:M. I have already put some videos on there and they are under the main Video folder, however I would like to put them into a sub-folder within the Video folder. The ony problem is?Zen M Explorer won't let me transfer them into the sub-folder. I try to drag and drop but nothing happens. I try to copy and paste but nothing happens. Any help would be greatly appreciated. Thanks in advance.

My second Zen has been performing ok since I cleaned it up. Hopefully this will solve problem. If it continues, I will be purchasing an Ipod.

John that is exactly what I opted to do. I was just too nervous making this kind of investment to have the customer service response so lacking, along with the weak warranty.
I got an iPod, though I really didn't want too. I was able to get the Hi-Fi speaker system, JVC car adapter kit so that the text information and control of my iPod is done via my JVC head unit. These two things alone made the switch worth while. I really like the ZV:M, but with the above mentioned issues and no real accessories this was a no brainer. I know folks say on the display isn't as good, but it is good enough for watching video podcast occasionally, I didn't buy the ZV:M or iPod to watch videos. But I can tell you the touch pad is better and doesn't dri've nuts.
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Message Edited by OTACORB on 08-2-2006 06:04 PM

I dropped my zen micro accidenta

I bought my refurbished zen micro on the creative ebay store on 9/28/05. the warranty is past due already; yesterday I accidentally dropped it and now it turns on and takes me to the creative screen but then it stops responding and I need to remove the battery to turn it off. I tried going to the recovery tools, and it takes me to that screen but stops responding anyway.

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Unfortunately there's no guide for replacing the Micro hard dri've yet.
You can of course contact Creative and get it repaired out of warranty, but it will be expensi've.

Retrieving songs from Creative Zen Visio

Hello,
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scorpian007 wrote:
Is this the Zen Vision M? The battery came out? :O
I dropped mine once onto tiled floor and it works perfectly. Just has some battle scars on the corner.
No, a Zen Xtra (if you look at his signature line his one Creative player is an Xtra).
That would be something if the battery came out of the Vision:M, because I though those have embedded batteries you cannot change, is this right?
The Vision:M would be perfect with a interchangeable battery, but li-ion batteries have (in a perfect world) a 2-3 yr. shelf life anyway.

I dropped my zen v plus in wat

And it won't turn on.
I plugged it into the computer and the blue lights come on and thats it
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Can it be saved?

Hmmm.. I may recommend that you stay away from the refurbs with only a 90 day warranty. They are not always reconditioned back to new and had gotten some players where the screens were scratched (so much for video). I am now having some waranty woes and bought a refurbed unit from Creative and the Warranty for refurbs is only good for 90 days. After 4 months of ownership of my Zen V Plus the unit died and should have never died. The unit will not turn on, recharge nor is my computer recognixing it. The screen is corrupted and all this for no apparant reason (I did not drop in water). And while the refurb was competiti'vely priced they want to charge a $25 diagnostic fee to just look at (not fix) my $29 Zen V Plus (now listed at $35). I was sold a defecti've refurbed unit and the warranty should be the same as other units if correctly refurbished.
My advice, stay away from the refurbs!?I'm having a hard time with customer service and they are not even reading my emails properly. I'm not in the process of trying to escalate my issue to a supervisor(wish me luck!).

? about zen visio

i've been looking at the vision m and i am very intrested.
i currently own the cowon iaudio x5 and would hope that the zen vision m would be a step up.
what kind of music organization does the m use (drag and drop? or itunes like)?
can it be used as an external hard dri've?
do videos need to be converted, and if they do, is the converter bought?
how durable is the player?
anwsers appreciated

The Vision:M can add music both ways. The Creative Media Explorer is just like Windows Explorer and you can drag and drop media into the player with it. The other software that comes with the Vision:M, MediaSource, is more like itunes or Windows media player. You can also use Windows Media Player 0 to sync media to the Vision:M
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The Vision:M seems very solid & sturdy and put together well to me. I haven't dropped it yet, thank goodness, but I'm not worried about durabillity. It does seem to get scratches very easily on the face and screen though. Just put it in a case right away and that shouldn't be a problem.
I haven't seen the screen on the iaudio x5 but the one on the vision:m is fantastic. It took me several days to get used to the creative menu system because I was used to the ipod but now I like it even better than the ipod's menu system. For audio, the vision:m only supports MP3,WAV, and WMA (DRM) formats so the iaudio has it beat there.

I dropped my Zen Microphoto.

And now it won't get past the start-up screen. I doubt my warrenty covers this, so I'm wondering exactly how I can go about getting this repaired. Does Creative.com do regular send-out repairs? Or Best Buy/Circuit City possibly? Or do you suggest I just go ahead and buy a new one? I really love my Zen and I can't believe I dropped it, I've taken such good care of it in the past. Any help about repairs and where I could go would be VERY much appreciated.
-Leslie-

cAuL,
You will have to contact Customer Support to get those repair quote.
Jason

Remote for Zen Visio

I am about to spend some more money and get a remote for my Vision:M.
I am pretty sure this one is compatible with it, but I am not sure as no where does it mention that it is compatible with it.
This one!
I remember reading that the remote from the Zen Micro was compatible with it.
Can someone confirm this before I try and get it shiped from Singapore to Australia.
(It is IMPOSIBLE to get almost any creative accesories in Australia, I even went to a shop in Syndey called BlasterWorld. They are listed as a reseller on the Creative website, but they only had a couple of old Muvos and some sound cards.)
Thanks.
Also, has anyone in Aust. bought stuff from the Singapore store before, and was it easy to get it shipped here? Thanks.

ssjmichael wrote:
You might want to get it from Buy.com instead if they have it in stock and in the color you want.
do they ship internationaly? I can't find any information on rates to other countries (Australia)
Thanks

Reorganising files on Zen Visio

Just bought my Zen. I have XP and WMA. I can't cut and paste files on the Zen. The Help function indicates you can. Anyone with similar issues? How do you resolve them?

I appreciate your response, and have finally run into some problems. I did everything you said, and when I went to play the video on my ZVM it said "video file not supported" and gave me a blank screen, but I could hear the video.
I have downloaded all the files using Divx 6.0+, and have played in WMP. Recently, however, I tried to download Divx 5.0+, and it screwed up playback in WMP.
Any suggestions on how to correct the videos so they are supported fully? Please let me know, any help would be appreciated.

I dropped my Zen visio

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