I earlier purchased some apps with an account wish was disabled. These cannot be updated with my new account. What can I do to update these apps which were not free
My Docs to go could not be updated because I initially bought it with an account that has now been disabled. Trying to update this app with my new account was not possible. What can I do to update this app?
http://www.apple.com/support/itunes/contact/
Similar Messages
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I purchased some apps but they not show in purchased item so I cannot download them.
I purchased some apps but they not show in purchased item so I cannot download them. Please help to advice ?
Products:
Longman Dictionary: LDOCE5
Longman Dictionary for Businesshttp://support.apple.com/kb/HT4919
http://support.apple.com/kb/HT4928 -
how can i backup music and apps which were not stored on my computer in order to upgrade my iphone?
dinaK wrote:
how can i backup music and apps which were not stored on my computer in order to upgrade my iphone?
Be sure to follow All the Steps here...
Updating to iOS 5
http://support.apple.com/kb/HT4972 -
I PURCHASED A NEW PHONE LAST WEEK BUT NOT ABLE TO SINC SONGS WHICH WERE NOT PURCHASED FROM I TUNE- HELP
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
I have eye-fi pro x2 i wont constant slideshow with every new snapshot what can i do?
i need help for eye-fi pro x2 to lightroom how to constant slideshow non-stop with eveven new picture taking
Really you need to post the exact model. Some of these old iMac can be upgraded OSX in theory, but in practice it's likely to be glacially slow and not worth doing.
The problem with USB dongles of any sort is that they need drivers, and it's fairly unlikely you will be able to get OS9 drivers now. However, it's worth researching - if you could get that to work OS9 would be fine for web browsing as long as you don't want to do some of the more advanced things. Ordinary sites will work fine. Things like .Mac's Web Gallery won't.
If your iMac is one of these it may have an ethernet socket. if so, Linksys make a wireless bridge which will connect your wireless network to ethernet without needing drivers, and it should be possible to set this up as a network connection. -
"Can you please help me? I don't know what to do! It says that "There were problems downloading a purchased item" what should i do? (It isn't internet)!!!
Thanks!what form of media are you trying to download? If a book from the app store, those can only be read on iDevices, not macs.
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the computer my itunes were on completely crashed, nothing was recoverable. i bought a new computer but my ipod would not sync with it. i rebuilt my itunes library from scratch but my ipod will not sync with it.how do i get the two devices to sync?
Follow the steps given here…
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
My battery keeps dying with the new OS. what can I do?
My battery dies really fast since upgrading the OS on my Iphone. What can I do?
http://osxdaily.com/2013/09/19/ios-7-battery-life-fix/
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I purchase some Apps at the Apple Store and get billed to my e-mail address. How I pay my bill with my "Pay Pal" account? Is a bit silly request but I'm a newbie.
Hello John
Sorry I haven't got back to you sooner.
Thanks very much for your help, your solution solved my problem.
Thanks again and kind regards
Mike -
Me, my wife and sis are using the same apple account for our 3 iphone.
Everytime one of us purchase a app online, the other two will have the same app installed automatically.
Sometimes is good, but most of the time, it's annoying.
Is there anyway to disable this?
Thanks,
W.It's also dangerous that if you are downloading some app that is not good for your kids who is sharing the same account with you. They can easily turn on/off the app sharing without your notification.
So, if Apple can set an option that can control this from the pc instead of from the device, that will be much better to control than this!
I hope Apple is reading this! -
My younger daughter has wrongly purchased some apps from iTunes Store. The credit card has not been charged yet. It is showing overdue amount in her account. Can anyone suggest, how can we cancel the purchases?
Regards,
Usman KhawajaFOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
Cheers, Tom -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I have recently purchased some apps from the app store and after downloading them, the icon that appears in the dock changes to a different icon. It is now the same icon appearing on all newly downloaded apps. Does anyone know what is happening here? Even updating an older game app resulted in the original game icon changing to the new identical icon that all new apps are appearing with. This new icon is like a page with a ruler, pencil and paintbrush. Any tips on how to stop this or how to revert to the icon as it appears on the app store would be appreciated.
https://discussions.apple.com/thread/6132949?tstart=0
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When I purchased my Mac I bought it with Apps installed, when I go to update them, it says I need to update on a different Apple account. I have only ever had one Apple account, what can I do? The Apps are iPhoto, iMovie, Pages, and Keynote. Thanks for your help. Looking forward to suggestions.
Please take each of the following steps until the problem is resolved.
Step 1
Follow the directions in this support article.
Step 2
Associate your Apple ID with your user account. Then sign in to the App Store with the same ID.
Step 3
Triple-click anywhere in the line below on this page to select it:
/Library/Caches/com.apple.appstore/adoption.plist
Right-click or control-click the line and select
Services ▹ Reveal
from the contextual menu.* A folder may open with a file named "adoption.plist" selected. If it does, move the file to the Trash. You may be prompted for your administrator password. Log out, log back in, and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combinationcommand-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Step 4
Contact Mac App Store Customer Service. -
Is there a problem with redeeming movies from itunes. I purchased some movies with digital copies. But i can not download movies, due to code redemption being temporary unavailable.
Hi there Cedric!
I have an article here for you that I believe will help you out with this issue by reporting it to iTunes. That article can be found right here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
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