I ended up with two iTune accounts. One has been disabled. i changed the password but it still is coming up disabled. This account was from when I was living in the US. I now live in Canada and have a Canadian account. I want my purchases from the US.

I understand I can't merge accounts. I don't know why this account is disabled but it is likely thatt I mixed up the password for this account with my more recent account. Anyone have an other idea?

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

Similar Messages

  • HT1541 I live in Canada and have a Canadian iTunes account. How can I purchase an iTunes gift card for a relative who lives in another country?

    I live in Canada and have a Canadian iTunes account. How can I buy an iTunes gift card for a relative who lives in another country?

    Sorry, but it's quite possible that you can't. If there's an Apple Store in the country to which you want to give the gift, you can call them ask ask if they'll accept a Canadian credit card for a gift card purchase to be shipped to an address in the relative's country. If they won't, then you'd have to find an independent reseller in that country that carries iTunes gift cards who could accept your credit card, and there may be none.
    Regards.

  • Can 2 teachers share an ipod touch and put apps on it with two itune accounts

    Can 2 teachers share an ipod touch and put apps on it with two itune accounts?

    Sure.  No problem.
    Be aware that ALL purchases are permanently associated with whatever Apple ID was used to originally obtain them.  Apps can not be updated without knowledge of that ID and, more importantly, its password.  Apple IDs can not be merged and purchases can not be transferred from one ID to another.
    Minor nuisance if you choose to update apps from inside the computer's iTunes.  If you're logged into the "wrong" account, it's necessary to log out/in to do the update.  It's easier if you update from the iPod itself.  No need to log out/in but you do need to know the password for the ID.

  • How can I use an iPad with two itunes accounts?

    How can I use an iPad with two itunes accounts?
    Hi there
    My partner has a works iPad, which has her works Apps on (ones that are specifically made by her company and are NOT available in the App store).
    What I want to be able to do is to ALSO have my itunes account on there so that I can put all the apps I have purchased previously from my iPhone on it.
    This is so I can put on VLC player (thats already in my itunes account) so I can add videos to the iPad.
    How do I do this please?
    I tried it before by connecting it to my mac, but it wiped everything off the iPad completely and also deleted the data settings for using 3G.
    So I want to avoid this happening again the future as it had to be sent back to her head office to be sorted again.
    Any advise please?
    Thanks

    You can't. The iPad is desgined to be a 'one user' device and only really works with one apple ID at a time.
    The only way would be if she, at work and with her work apple id, downloaded your apps (repurchasing them of course).
    It's not meant to be a multiple user/multiple ID device.

  • My ipad is saying connect to itunes because it has been disabled. but my itunes says i need to unlock it before i cant do anything. i need help.

    My ipad is saying connect to itunes because it has been disabled. but my itunes says i need to unlock it before i cant do anything. i need help.

    Hi Stephanie,
    Welcome to Apple Support Communities.
    It sounds like you're going to have to put the iPad in to recovery mode before you can restore it. The article linked below provides more details about the passcode lock and will walk you through putting the process of restoring from recovery mode.
    iOS: Forgot passcode or device disabled
    http://support.apple.com/kb/ht1212
    Use recovery mode
    Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
    Disconnect all cables from your device.
    Turn off your device.
    Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode.
    Click OK, then restore the device.
    Cheers!
    -Jason

  • HT3775 I have a video file (mp4) that was corrupted. It has been fixed by an online package but I still can;t open it. ANy suggestions?

    I have a video file (mp4) that was corrupted. It has been fixed by an online package but I still can't open it. Any suggestions?

    What are you using to open it?

  • I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, managed to reset but still unable to purchase apps from itunes store. Any good suggestion to fix this problem?

    I cannot purchase apps from itunes store due to my Apple ID has been disabled. I was trying to reset my ID password, I managed to reset but still unable to purchase apps from itunes store. Any good suggestion to resolve this issue? Thanks

    Contact itunes support:
    http://www.apple.com/support/itunes

  • Will I have problems with two iTunes Accounts?

    When I first bought my Mac, I didn’t have MobileMe, and therefore I used my Comcast email address in order to set up my iTunes account. I purchased several Apps, music, and iBooks under my Comcast account, however, since purchasing MobileMe, I have kept myself signed into iTunes under my MobileMe Account, and have made all purchases using my Mobileme iTunes account. Unfortunately, I know this means that I have two iTunes accounts.
    For mail, I solely use MobileMe, and any email I get from Comcast, is forwarded to my MobileMe Account. When I get “App Updates” available on my iOS devices (iPhone 4S and iPad2), the “pop up” (which requires I enter my password to allow the download to begin) will be associated with either my Comcast email address, or my MobileMe address (depending upon which account I purchased the App, Music, or Book under). I do use only one single computer for backing up however.
    While this hasn’t created any problems using an iTunes hard or wireless sync, I didn’t know if I will have any difficulties once migrating over to iCloud. I’m hopeful that everything works as it has. I don’t have a family account, all purchases under the Comcast and MobileMe addresses currently live locally on my iMac that I use for syncing.
    Just wanted to check with you all before I migrate to iCloud, as I didn’t want to lose any of my Apps, Music or Books, nor do I want to have difficulties with App updates (e.g. problems migrating purchases to iCloud that were originally bought under my Comcast Account, or problems updating Apps when updates are available that were originally purchased under my Comcast Account).
    Thanks you in advance for any input!
    Best,
    iDan
    PS: I recently updates to iOS 5, and 10.7.2!

    My personal experience has been no issues with either browser, including using a secure webmail account access.  If others have reported issues, I really can't comment since I haven't had any.  I have used my systems extensively in Paris and Zurich, especially at the technical university in Zurich and been satisfied with my access.
    Of course, if you have more than one browser installed you can easily switch between them if problems do arise...a lot to be said for options

  • I used to live in Spain and bought music through istore, I now live in Ireland and have a new iPhone but the music I bought in Spain is not in my Libruary

    I used to live in Spain and bought music in the iTunes Store , I have now moved to Ireland and have a new iPhone but the music I bought in Spain is not listed in my music nor is it in my Library. Can I get hold of this music or do I have to re buy the albums? I have not changed my apple I'd just my place of residence. Help?

    This is a bit of a mess, because your billing address has to match the current iTS you are using. You also can't move items from one Apple ID account into another.

  • Sharing Apple TV with two iTunes Accounts

    I have an iMac with an iTunes Account that is synced with an Apple TV. When I purchase movies on the Apple TV it bills my iTunes Account.
    My Wife also has an iTunes Account separate from mine, and wishes to purchase movies on Apple TV and have the fee deducted from her her account.
    Is it possible to have your Apple TV bill more than one account?

    You will have to log into your wife itune account but from the TV.
    Settings, itunes etc......
    Message was edited by: agiamiul

  • Can two people with two iTunes account share an iPad

    Just a question.  I want to share my iPad but not my iTunes account.. How

    Yes.
    When updating an app that was downloaded with another iTunes account, you must use that iTunes account and password. If the password for each iTunes account is not known by the other, you can't download any apps or iTunes content with the other person's iTunes account and vice-versa. The same for app updates.

  • I have just purchased two iPhone 5s one has an annoying rattle near the camera why is this?

    I have just purchased two iPhone 5s - one has an annoying rattle and one does not.  After lots of research many seem to have the same problem.  Does anyone know what Apple say about the problem?

    They are under warranty ,take it to an Apple Stoe Genius bar

  • My iphone has been disabled so i was told to go to itunes but i cannot find a section wher it explains where you are able to re start it

    i would like somebody to explain how i can restart my iphone on itunes as it has been disabled

    Connect it to your computer and open iTunes on the computer. Select your phone under Devices in the iTunes sidebar. Click on the Restore button. If you don't see a Restore button for some reason, then use the following to put your phone into Recovery mode:
                iPad,iPod,iPod Touch Recovery Mode
    Also, see iTunes- Restoring iOS software.

  • My Apple ID is disabled and I changed my password but it still doesn't work what do I do?

    My Apple ID is still disabled Even tho I change my password but I don't know what to do

    Contact iTunes by:
    Contact iTunes

  • On my windows Itunes I changed computers and ended up with two of every song. How do I delete the duplicates without doing it one at a time?

    I have duplicates of all the songs on my windows 7 computer.  I changed computers and ended up with duplicates of all of my songs. How can I delete them all without having to do it one at a time? thanks!

    Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
    Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created.  If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
    Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
    (If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
    tt2

Maybe you are looking for

  • Cant export HD movie, options are greyed out

    Hi there, I am trying to export in HD from imovie. Whenever I hit share>export quicktime and choose mpeg-4 and hit options, I try to change the H264 but it is greyed out. Also when I try to change the image size, it will not let me choose anything hi

  • Absence Days iView in the Portal

    Hi   In the portal as of now i could able to see only the Absence days. If my Absence type is linked to the Quota in which all the Public Holidays/Weekly also included. In Such cases Absence days and Quota Deducted days is not same. In the Portal (Ab

  • MPEG-2 codecs missing from Adobe Media Encoder CS6 installed with Creative Cloud Membership

    Some people who have downloaded Adobe Media Encoder with Premiere Pro CS6 as part of a Creative Cloud Membership subscription have a problem in which the MPEG2, MPEG2-DVD, MPEG2-Blu-ray, Dolby Digital, & MXF OP1a codecs are missing. To fix this issue

  • Material Master Upload though LSMW - How to add new custom segments to LSMW

    Hi, I have an existing LSMW to create material master idocs (ZMATMAS) from legacy file. Now I need to add new custom segment under E1MARCM, for example say ZMARC1 which will have 2 new custom fields. 1. I created the segment through WE31 and released

  • Tables Disappeared???

    I have a problem... I have 10g installed and have created a database of music with BLOB (mp3 files). The table has 1204 rows in it, making it a pretty large table. I got the bright idea to create another table using the unique column and the blob col