I entered in the product code and now it's asking for a redemption code, I can't seem to find it!?

I just bought Lightroom from BestBuy and I am trying to get my serial number from adobe. I entered the product code and now they're asking for a 24 character redemption code and I can't find it on any of the boxes that I got. Where is it?

Hi BritneyL,
Please refer : https://redeem.licenses.adobe.com/getserial/s/redeem
You enter your redemption code at http://www.adobe.com/go/getserial. You can find additional details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html.

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